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South Oak Dodge Chrysler Jeep - Service Center

Matteson, IL

4.1
267 Reviews

267 Reviews of South Oak Dodge Chrysler Jeep - Service Center

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January 05, 2019

Wheel alaignment While the service rep was a great help the length of service took entire to long what should have taken no more than a hour took 5 hours More

by tljackson418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Vick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Martinez
Jan 07, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks for the feedback!

January 04, 2019

Jeep Limited I have a great experience with south oak Jeep I use to go to Bosak aand make that long drive to Indiana this is so much more efficient . More

by joejms930
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Jeffries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ganser
Jan 07, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks Joe! We are happy to help make servicing your Jeep a little easier for you!

January 04, 2019

Routine maintenance i always have great service and the staff is always friendly, very helpful and answers all questions. I have been coming to this seal ship for many ye More

by KWBABA49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Bennish
Jan 07, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks! We appreciate your loyalty!

January 04, 2019

Fix the phones. I had great difficulty getting someone to answer the phone. Beyond that, the experience was good except that IPhones cannot connect to the wi-fi. Ki More

by kjohnson33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember.
Jan 07, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks Kjohnson! Yes, there was an issue with the Iphones themselves connecting.

January 04, 2019

Oil change I made an appointment to stop in for an oil change. They were ready and waiting when I arrived. It was fast and smooth. I will be returning for my nex More

by ziemer1313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Martinez
Jan 07, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks Ziemer! We appreciate working with you!

January 04, 2019

Good Service Experienxe Tom was great. He listened to my concerns and repairs were done correctly. So far, all of my South Oak Experiences (new car purchase) were great!! More

by RED
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Vick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks Red!!

January 04, 2019

service Always satisfied with the service dept and the whole South Oak dealership. they are very easy to deal with. they are very friendly and knowledgeable More

by GUES_JACKIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Guest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much!

January 04, 2019

One happy customer I really liked how the service member explained my service to me. Made me feel comfortable and if there would be any problems ( of which there were no More

by Shellea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 07, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much for the great feedback!

January 04, 2019

Car problems Dodge dealers was really great through my whole experience there from beginning to end..even when I was looking to trade in my car the dealer John was More

by Missy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Bennish
Jan 07, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much! We appreciate the great feedback!

January 04, 2019

Great Service for oil change Great service with Tom, he helped avoid me habit to wait 3 hours for an oil change. Helped me set up a quick and easy appointment. More

by EKPNEWS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Vick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much!

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