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South Oak Dodge Chrysler Jeep - Service Center

Matteson, IL

4.1
267 Reviews

267 Reviews of South Oak Dodge Chrysler Jeep - Service Center

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January 08, 2019

Service The service was quick and efficient. The waiting area was clean and relaxing. I was kept informed about the wait time which was great!! I’ll return More

by JANICE4761
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Vick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks Janice!

January 08, 2019

Affordable & Efficient Excellent service that was efficient done within 30 minutes affordably. Peace of mind was promised at point of sale and thus far has been superb. More

by STRETCH1206
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Martinez, Quiana Vance
Jan 14, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks Stretch!

January 08, 2019

Great service great customer care So far I have had great quality experience as customer and the service of excellence provided.to this I say keep up the great work. More

by REESEH2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Santangelo, Joe Bennish
Jan 14, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks Reese!

January 08, 2019

Service The service experience I had with these two individuals has been great. They make sure they do their best to give you the best experience and are very More

by Shontaib
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Vick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Benck
Jan 14, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much!

January 08, 2019

Oil change check rear tires air pressure only Good visit employees need to be more friendly the first approach should alwats be your best approach attitudes towards customers is not appropriate ca More

by JOESHERMAN66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Martinez
Jan 14, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks for the feedback Joe! We will make note and make improvements!

January 07, 2019

Qquality Service in Qualty Time They value your timeOn a busy Saturday afternoon, I receive full service hence: the term which you will receive the " Quality Service in Quality Time" More

by WP4u2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Jeffries
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Vick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Martinez, Joe Bennish, Matt Ganser, Jamie Benck, Rich Pitlock
Jan 07, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much WP! We appreciate the great feedback!

January 07, 2019

Terrible experience I waited almost three hours for just an oil change, every time I have an oil change there is an extreme long wait, even with an appointment. More

by carroll.nina1
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
I dont know there names
Jan 07, 2019 -

South Oak Dodge Chrysler Jeep responded

Nina - We apologize for the wait. We have been extremely busy since the holiday's ended.

January 07, 2019

Fast and easy service Brought my van in for service. They were quick to rectify the situation. I wanted a oil change at the wrong service interval. They could have taken my More

by albertsandsonsinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Martinez
Jan 07, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much! We appreciate the great feedback!

January 07, 2019

Oil change Service was great and very quick. I would recommend your service department to anyone. Ryan DeVries does top quality work and is very quick about it. More

by carpenter621
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan DeVries, Alexis Martinez
Jan 14, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much for the great feedback!

January 07, 2019

$265.00 to have the battery replaced I came in for an oil change, tire rotation and battery replacement, the oil change was prepaid and I had a $15.00 gift card for the $24.99 tire rotati More

by CBARKER3140
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Vick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2019 -

South Oak Dodge Chrysler Jeep responded

Thank you for the feedback!

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