South Oak Dodge Chrysler Jeep - Service Center

Parts Went in for 1 year service check, oil change, and to repair rear passenger door that would not open. Was told about 2 hours. Waited 3 hours for them t Went in for 1 year service check, oil change, and to repair rear passenger door that would not open. Was told about 2 hours. Waited 3 hours for them to tell me the door was not fixed and needed to order parts. I would get a call about parts for the door within 2 weeks. This was around the holiday season so i gave it a little more time but after 1 month i never received a call. I called back and was told the parts had been there for some time. Not one apology from 3 different people i talked to. More

Flat tire I had my cat towed to South Oak Dodge because I had a flat tire and the air wouldn’t stay in it long enough to drive myself. Later once I arrived I wa I had my cat towed to South Oak Dodge because I had a flat tire and the air wouldn’t stay in it long enough to drive myself. Later once I arrived I was informed that I needed a new tire but they didn’t have the size tire I needed so I would have to buy two tires of different sizes. I was disappointed that I had to spend double the money. More

My Day at South Oak Dodge Chrysler Jeep Service was great l, but the wait time was longer than usual. I got to the dealership at 11:15 am appt was for 11:30am and I didn’t leave until 2:00 p Service was great l, but the wait time was longer than usual. I got to the dealership at 11:15 am appt was for 11:30am and I didn’t leave until 2:00 pm. I’ve never waited that long for an oil change. Other than that the service was good. More

Inhaling strong chemical I don’t think that maintenance should use strong chemicals while customers are waiting to be serviced. I had to walk outside to catch my breath. One o I don’t think that maintenance should use strong chemicals while customers are waiting to be serviced. I had to walk outside to catch my breath. One of the service advisor mentioned that cleaning is generally done at 6am. Another thing, I purchase a 2015 Challenger last year & I get my Chrysler 200 serviced there. After telling one of the sales manager that the odor was too strong, he looked at me as if I was from another planet. I’m so done with your dealership. UNPROFESSIONAL and NOT PEOPLE FRIENDLY More

Service Center Experience The waiting area was clean with drinks, vending machines and a television. The service workers was helpful. Everything was done in an efficent and t The waiting area was clean with drinks, vending machines and a television. The service workers was helpful. Everything was done in an efficent and timely manner. More

Service Center I went into the service center at South Oak to get an oil change, everything was great. I would recommend it, I will be returning here again. I went into the service center at South Oak to get an oil change, everything was great. I would recommend it, I will be returning here again. More

Repair My experience involved services to a tire(2) sensors, prompt, explained what was needed and costs. Professional service and porter service was provide My experience involved services to a tire(2) sensors, prompt, explained what was needed and costs. Professional service and porter service was provided free of charge. More

Fast and efficient Quick and easy. I come here whenever I need anything done to my car. They do great work every time. Happy to have them do close by. Quick and easy. I come here whenever I need anything done to my car. They do great work every time. Happy to have them do close by. More

Great service Thanks to Tom for taking care of my recall and great service. I would definitely recommend using south oak dodge for any future needs I have. Thanks to Tom for taking care of my recall and great service. I would definitely recommend using south oak dodge for any future needs I have. More

Great place to buy a vehicle I’ve bought my last two vehicles at South Oak and the experience has been amazing. The service and care that they show is second to none. And once you I’ve bought my last two vehicles at South Oak and the experience has been amazing. The service and care that they show is second to none. And once you leave the lot, you are not forgotten. You are welcome back to the dealership for service and repairs in a quick and timely manner. Great work! More