South Oak Dodge Chrysler Jeep - Service Center

We always get great service! Thank you for always providing great service at South Oak Dodge! The staff is thorough and goes above and beyond to make sure our vehicle is fixed ri Thank you for always providing great service at South Oak Dodge! The staff is thorough and goes above and beyond to make sure our vehicle is fixed right! More

Not thrilled Took my car in for an emissions light. They reprogrammed the computer, made me wait 3 hours, charged $140 and told me it was good to go. 3 days later Took my car in for an emissions light. They reprogrammed the computer, made me wait 3 hours, charged $140 and told me it was good to go. 3 days later the light came back on while I was driving to work. Have to take another day off work to have it looked at again. More

Best place for Chrysler/Jeep Service Service Department is the best!!!! Up front and Honest. More importantly they perform work correctly. It’s BETTER at South Oak!!!!! Never go to Be Service Department is the best!!!! Up front and Honest. More importantly they perform work correctly. It’s BETTER at South Oak!!!!! Never go to Bettenhausen where they break your car! Wait times are a little longer but it’s worth the quality of service you receive. Waiting room at South Oak is very comfortable!!!!!!! They have a good, free, coffee and a theater. Always go out of my way to go here for service. More

Great I was escorted to waiting room. Car was worked on and than escorted to cashier and car was placed in the lot. Also liked the movie playing in waiting I was escorted to waiting room. Car was worked on and than escorted to cashier and car was placed in the lot. Also liked the movie playing in waiting room. It was a positive visit. More

Parts department didn't have the key Placed a call to confirm they had my key spoke to them twice I made my appointment come to find out they didnt have the key it took 3 hours for a smal Placed a call to confirm they had my key spoke to them twice I made my appointment come to find out they didnt have the key it took 3 hours for a small job they had to send out for a key after I had waited 1 1/2 hours the parts department dropped the ball More

THE only dealer to go to!! Everything from the sales department to the service department make it the only dealership to go to. Wouldn't go anywhere else, customer for life!! Everything from the sales department to the service department make it the only dealership to go to. Wouldn't go anywhere else, customer for life!! More

Great ! Alexis was very friendly and kind . The technician that was working on my car was very quick with the oil change my car was ready with in 35- 40 minut Alexis was very friendly and kind . The technician that was working on my car was very quick with the oil change my car was ready with in 35- 40 minutes ! More

Great service Tom met me with an friendly greattng as soon as I arrived and inquired as to the reason for my visit, which was an oil change. He then proceeded to Tom met me with an friendly greattng as soon as I arrived and inquired as to the reason for my visit, which was an oil change. He then proceeded to write up the order and checked the vehicle service history to see if any additional service was needed. I was notified by text approx. 45 min later to inform me the work was complete and my vehicle was ready for pick up. More

Always does a great job Each time that I return to South oak I receive prompt and courteous service. This dealership provides personal and friendly service to it's customers. Each time that I return to South oak I receive prompt and courteous service. This dealership provides personal and friendly service to it's customers. More

Not impressed No customer service. Not friendly. In fact walked around service and showroom and nobody said anything to me like hi or if I was taken care of. Jim MA No customer service. Not friendly. In fact walked around service and showroom and nobody said anything to me like hi or if I was taken care of. Jim MATT and MATT in service where the only friendly people and acknowledged me More