South Oak Dodge Chrysler Jeep - Service Center

Excellent Very courteous service and work completed in a timely manner. The waiting area is a plus, a great person that makes the popcorn, the TV screen awesome Very courteous service and work completed in a timely manner. The waiting area is a plus, a great person that makes the popcorn, the TV screen awesome! More

SOUTH OAK ROCKS SOUTH OAK TREATS YOU LIKE FAMILY AND GOES WAY BEYOND ALL EXPECTATIONS IN PROVIDING AMAZING SERVICE, KEEP UP THE GREAT WORK. TOM VICK YOU ROCK, SOUTH OAK TREATS YOU LIKE FAMILY AND GOES WAY BEYOND ALL EXPECTATIONS IN PROVIDING AMAZING SERVICE, KEEP UP THE GREAT WORK. TOM VICK YOU ROCK, More

Not satisfied with this last service performed . I've used this service center in the past for oil changes and tire rotations . I've also brought my Jeep Wrangler in now 2 x for water leaks coming fr I've used this service center in the past for oil changes and tire rotations . I've also brought my Jeep Wrangler in now 2 x for water leaks coming from freedom roof and front doors . The condition in which my jeep was delivered back to me had me very aggravated. This service was performed for water leaks and it took a week to get vehicle back partly due to technician having to take two days off so vehicle just sat there waiting . The night I picked up vehicle thenwindows were completely fogged up , Due to moisture in jeep. I found water on all 4 Rubber mats carpets were soaked front and back and rubber mats were left sitting on wet carpet. Seat belt was soaked as well. I was also charged for tire rotation when I had a free one coming . I ran vehicle for 1.5 hours that night to dry carpets and that didn't Resolve issue. I called service manager and he said I could bring it in the following week to have water extracted but at this point I needed to do something myself . By Sunday front carpets were frozen to the floor !! I attempted to take carpets out but couldn't unbolt seat to lift remaining carpet so I ended up ripping the carpet out .. I was that frustrated as I've had a moldy smell in carpets from last water leak in summer . I was also told this is common for jeep wranglers from dealership . I just can't believe this is acceptable or that jeep has never resolved this issue . I'm Very upset that they found this acceptable to deliver vehicle in this condition .service manager was willing to credit acct for tire rotation charge but I said just to add rotation to my service plan . More

Team work I can say this facility has a great team of Service Advisors and staff . They get the job down & keeps you informed . They also do great work , you ca I can say this facility has a great team of Service Advisors and staff . They get the job down & keeps you informed . They also do great work , you can depend on them to get down the first time . More

Great Service and Great Service Managers Fast service, quality service, professionalisms, and five stayrsting overall. The mechanic always provide good service. Joe is my service manager and Fast service, quality service, professionalisms, and five stayrsting overall. The mechanic always provide good service. Joe is my service manager and I’m very please with Joe’s professionalisms. More

Good Service Overall it was a good experience. Positive: - porters were extremely friendly! - a courtesy shuttle was provided. Negative: - It took a whi Overall it was a good experience. Positive: - porters were extremely friendly! - a courtesy shuttle was provided. Negative: - It took a while for someone to acknowledge me when I pulled my car in. It appreared to be a lot of service people in the area talking and chatting with other service members. - Service members were not eaisily identifiable. - I had to wait about 15-20 for them to locate and pull my car out because another car was parked in front of mine and they had to locate the car keys. More

Great service Good service good attitude God a long ways. Professional ,the only thing I didn't like was the long wait. I got there at 12:30 and did not leave unt Good service good attitude God a long ways. Professional ,the only thing I didn't like was the long wait. I got there at 12:30 and did not leave until 4:30 pm More

I love Tom ! He always takes great care of me! Excellent customer service from Tom! I wish I had more lighting in the car but that would be my only complaint. I would recommend to anyone! Excellent customer service from Tom! I wish I had more lighting in the car but that would be my only complaint. I would recommend to anyone! More

Great Everyone at South Oak Dodge was friendly and showed great customer service. This was my 3rd purchase there and I would keep coming back. Thanks South Everyone at South Oak Dodge was friendly and showed great customer service. This was my 3rd purchase there and I would keep coming back. Thanks South Oak for the Great service you provided me. More

They are awsome! When I take my car to South Oak Dodge Chrysler Jeep for service, I am greeted by a friendly staff, fast service, coffee, popcorn and a movie so the When I take my car to South Oak Dodge Chrysler Jeep for service, I am greeted by a friendly staff, fast service, coffee, popcorn and a movie so the wait is fast and entertaining. This is my service center. More