South Oak Dodge Chrysler Jeep - Service Center
Matteson, IL
267 Reviews of South Oak Dodge Chrysler Jeep - Service Center
Excellent service The South Oak Dodge Service Team is Excellent. I would recommend other customers to come to South Oak Dodge. The team treats customers with respect. The South Oak Dodge Service Team is Excellent. I would recommend other customers to come to South Oak Dodge. The team treats customers with respect. More
Unsatisfied Customer I came for an oil change and once I pulled in the service center, no one spoke nor greeted me. This was the first time receiving service here and will I came for an oil change and once I pulled in the service center, no one spoke nor greeted me. This was the first time receiving service here and will only return because I brought the oil service package and back to the city where you are valued as a customer and human being. Another customer was complaining to me about not being acknowledged as well. The customer service was so poor that I don’t recall the gentleman’s name. He did inform me of recalls, but that’s the only positive thing came out of my visit. I guess Howard Orloff will continue to have me as service customer because they never mistreated me. I’ll take my chances their to have them ship for service nearby. More
Everyone I deal with are friendly and helpful. I have all my servicing done here since 2012 and never had a problem. Got a great deal on my 2012 Rubicon from sales dept. and all my servicing even o I have all my servicing done here since 2012 and never had a problem. Got a great deal on my 2012 Rubicon from sales dept. and all my servicing even oil changes done quickly and correctly. The staff remembers me and always says hi whenever I come in makes you feel genuinely appreciated. Even the Parts dept. people couldn't be more helpful. More
Oil change Pleasant Courteous Service Definitely would recommend South Oak Dodge To Family & Friends Prefer South Oak Over Bettenhausen anyday Oil change apt too Pleasant Courteous Service Definitely would recommend South Oak Dodge To Family & Friends Prefer South Oak Over Bettenhausen anyday Oil change apt took an hour And got special offer on my next oil change It Will Be Free More
I'll make South Oak my automobile fix! Every time I go get my Jeep and Journey service they treat me like I'm part of the team, the professionalism and excellent knowledge of the service ke Every time I go get my Jeep and Journey service they treat me like I'm part of the team, the professionalism and excellent knowledge of the service keeps me coming back. More
Worst service I've ever received ZERO communication. 3 days and not once was I contacted with an update on what's wrong with my car and status. I elected text status option never got ZERO communication. 3 days and not once was I contacted with an update on what's wrong with my car and status. I elected text status option never got text nor response after sending a text for a update. Service manager treated staff with zero respect when the staff member was trying to assist me. Said they don't handle the warranty for tires kind of confusing considering I bought my car there. How do you not warranty part of the car? I have to take it someplace else now more down time for me. It took me two trips they had my car for a total of 3 days to figure out it was a bad tire. Bought my new SRT Durango there and will NEVER return to have it serviced there. I'm not one to complain but this was not what I would expect from a to rated dealer More
Great Service rep Rich is great. His customer service service skills are exceptional and is the reason I would return for any additional mantenice that I mi Service rep Rich is great. His customer service service skills are exceptional and is the reason I would return for any additional mantenice that I might need completed. More
Very good I had no problems with the service that was provided. I will continue to use this service for all my vehicle repair needs Thank you I had no problems with the service that was provided. I will continue to use this service for all my vehicle repair needs Thank you More
I asked !!!!they fixed !!! No question asked They did a very job , I was supposed to have a appointment theT I didn’t know and they squeezed me in thank u great job They did a very job , I was supposed to have a appointment theT I didn’t know and they squeezed me in thank u great job More
Professional Service! Service repair was done quickly. Explained in layman's terms. Called me as soon as it was completed and I've not had any issues. Thank you! Service repair was done quickly. Explained in layman's terms. Called me as soon as it was completed and I've not had any issues. Thank you! More