South Oak Dodge Chrysler Jeep - Service Center

Timely and efficient. Alexis was very customer oriented and anticipated my needs before I could even inquire. Got in and out with status text daily about expected return of Alexis was very customer oriented and anticipated my needs before I could even inquire. Got in and out with status text daily about expected return of vehicle. More

Always a Pleasure I cannot stress in strong enough terms the positive experience I ALWAYS have utilizing South Oak’s service department. From the moment you pull in and I cannot stress in strong enough terms the positive experience I ALWAYS have utilizing South Oak’s service department. From the moment you pull in and are greeted with a friendly face to the upfront, honest, and transparent pricing, finishing with the timely service completion. I’m a transplant from another large CDJR dealer and am quite happy to say the ONLY place I’ll ever recommend anyone to buy a CDJR vehicle is from Denny Guest and his guys(and gals) at South Oak. Truly the very best place to do business. What they say is indeed true...DENNY GUEST BEATS THE REST More

Ok...I have had better service I went in for an oil change and vehicle check up. Usually they give you a consultation on what is needed on your vehicle. This time got nothing. Then I went in for an oil change and vehicle check up. Usually they give you a consultation on what is needed on your vehicle. This time got nothing. Then on top of that, my fluids were not topped off. Not a good experience at all. More

Excellent You must bring your car or truck for service to experience the excellent service..I love that they have movie day with popcorn monday - Friday. You must bring your car or truck for service to experience the excellent service..I love that they have movie day with popcorn monday - Friday. More

Good service I had a real good experience with the service dept. I really appreciate the fact that I didn't have to wait too long, and enjoyed the hospitality and I had a real good experience with the service dept. I really appreciate the fact that I didn't have to wait too long, and enjoyed the hospitality and the movie. More

Oil change low tire sensor and windshield wiper issue Drove for 35 minutes then engine light came on, Returned to dealership and had car checked out, I was told there were no issues it may be related to s Drove for 35 minutes then engine light came on, Returned to dealership and had car checked out, I was told there were no issues it may be related to sensor issues. I haven’t checked windshield wipers. More

Warranty service issue Need to better explain wait time on parts. I would rather have the worst case scenerio than what someone thinks I want to here. Thank you Need to better explain wait time on parts. I would rather have the worst case scenerio than what someone thinks I want to here. Thank you More

Service department Service was quick and professional. Waiting area is comfortable and accommodating. Staff made you feel at home and explained everything about the serv Service was quick and professional. Waiting area is comfortable and accommodating. Staff made you feel at home and explained everything about the service I received. More

Excellent customer service Service department is great, fixed all the problems I was experiencing. Nothing less than very satisfied. I would refer anyone to go there for service Service department is great, fixed all the problems I was experiencing. Nothing less than very satisfied. I would refer anyone to go there for service. More

I had a prompt, friendly and efficient service experience. I was greeted promptly, told my oil change and tire rotation would take approximately an hour. I was driving out of dealership in 45 minutes. I was greeted promptly, told my oil change and tire rotation would take approximately an hour. I was driving out of dealership in 45 minutes. More