South Oak Dodge Chrysler Jeep - Service Center

Joe very good guy Good service good time for wat you need done to your car thay get you in and out no question ask good job thanks for the great service Good service good time for wat you need done to your car thay get you in and out no question ask good job thanks for the great service More

Couldn't be better. I purchased my current car from South Oak Dodge because of your excellent service on my Chrysler Concord over a number of years . I also appreciate Da I purchased my current car from South Oak Dodge because of your excellent service on my Chrysler Concord over a number of years . I also appreciate Dan Santangelo in your sales department who advised and walked me through the purchase of my 2015 Chrysler and who has been my follow-up contact with any questions I might have. More

People were very efficent n helpful. Had a car to get me to. Friendly, efficent, had a car to drive to and from work. Thought the service person was on the call with everything, and mechanic was very friendly an Friendly, efficent, had a car to drive to and from work. Thought the service person was on the call with everything, and mechanic was very friendly and nice 2 More

Great professional quality service! Rich pitlock was great t I wouldn't hesitate to recommend south oak to my friends and family! All in all, my experience was pleasant and the popcorn provided by the dealer is I wouldn't hesitate to recommend south oak to my friends and family! All in all, my experience was pleasant and the popcorn provided by the dealer is a nice addition to the service waiting room. My technician, Rich Pitlock was friendly, pleasant and knowledgeable in answering any questions I asked. More

Effective Considerate to my needs, dashboard flashing, 2 drivers, two separate jobs, same vehicle... needed solution fast! Brought car in, quick look - not sure Considerate to my needs, dashboard flashing, 2 drivers, two separate jobs, same vehicle... needed solution fast! Brought car in, quick look - not sure if alternator or battery-? Battery! Easy solution! Able to replace immediately! Hurray! Thank you! So far so good! More

Oil change I just came for an oil change. Tom was very professional an knowledgeable. He suggested that I get a few minor things done. Over all he was pleasant I just came for an oil change. Tom was very professional an knowledgeable. He suggested that I get a few minor things done. Over all he was pleasant More

Customer should be made aware of actual wait time I set up my appointment on line for 8:40am. After 3.5 hrs waiting was told the Factory is aware of the issue with the Catalytic Convertor and they cov I set up my appointment on line for 8:40am. After 3.5 hrs waiting was told the Factory is aware of the issue with the Catalytic Convertor and they cover under warranty up to 80,000 miles and of course since I’m at 87,000 miles it’s not covered. I actually learned of this issue some time ago and have been trying to get the place I bought the car from to cover. I was told by the Service Manager that setting the appointment is just a time slot to bring the car in. WHAT!!!! I mentioned to him that all these other cars kept coming in and leaving before me. He said all the other people people were getting oil changed and my issue takes at least 20 minutes more. Please explain to me how that turns out to be over 3 hours... They need to advise the customer how long the initial time will take at least say 1-2 hours. Then they just parked my car all the way in the back so after I paid I had to search for my car. I have never experienced such uncaring Service..... Truly Unhappy More

Loved it Excellent service, speedy, everyone made sure I was comfortable and made aware of everything that was going on. I was in and out within a couple of ho Excellent service, speedy, everyone made sure I was comfortable and made aware of everything that was going on. I was in and out within a couple of hours More

The Oak South Oak always provides great service. Friendly and fair. Prompt and courteous. I dealership that can be trusted. Stop by and give the Oak a try. South Oak always provides great service. Friendly and fair. Prompt and courteous. I dealership that can be trusted. Stop by and give the Oak a try. More

My experience was great. The service rep addressed all my issues, my problems were taken care of and everyone was very friendly and helpful. I also enjoyed watching the movie The service rep addressed all my issues, my problems were taken care of and everyone was very friendly and helpful. I also enjoyed watching the movies in the waiting area. More