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South Oak Dodge Chrysler Jeep - Service Center

Matteson, IL

4.1
267 Reviews

267 Reviews of South Oak Dodge Chrysler Jeep - Service Center

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February 14, 2019

Nicest dealership l've been to by far and great service Everybody l talked to was very nice and knew what they were talking about,plus they gave me an accurate estimate. what l liked the most was it was don More

by edalforne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Martinez, Jamie Benck
Feb 14, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much! We appreciate working with you!

February 14, 2019

Lots of Thanks Appreciation to the service staff for great service without a appointment. The length of time that I waited was faster than expected. Thanks again for More

by grace-peace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of the mangers name in sales or the service representative's name.
Feb 14, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks Grace! We appreciate working with you!

February 14, 2019

Horrible experience The guy at the service desk needs to work on his customer service. I had a warranty claim and because they was on the phone for awhile. Some reason th More

by dontaipatrick
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jamie Benck
Feb 14, 2019 -

South Oak Dodge Chrysler Jeep responded

Thank you for the feedback.

February 14, 2019

Prompt appt times This service center was able to provide a service appt within 24hrs of my initial call when other dealerships told me it would take 2 weeks to get an More

by Rileyresidence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Vick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks Riley! Happy to work with you!

February 14, 2019

Great customer service Came in with multiple problems, Tom and wrote the work order accordingly. Kept me informed of findings and progress by text. Vehicle was ready whe More

by Bsly1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Vick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much! We appreciate working with you and keeping your vehicle in tip top shape!

February 14, 2019

friendly, efficient, and fast service The staff are always friendly, professional, and the work completed quick and efficient . I regularly have my oil changed there and my tires rotated. More

by MZCRYS56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Martinez, Joe Bennish
Feb 15, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much! We appreciate working with you!

February 14, 2019

Engine light on Took car in took about to order car converter and install, pick car up, barely made it home, took car back engine light on, will take several days to More

by hpagejrbusiness
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rich Pitlock
Feb 14, 2019 -

South Oak Dodge Chrysler Jeep responded

Thank you for the feedback. We apologize, sometime when we diagnose and fix an issue another pops up. We apologize for the inconvenience.

February 14, 2019

Perfect service My appointment for an oil change was at 11am. There was no wait. Alexis was my service rep. She promptly texted me and updated me with information. Wi More

by jjlally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Guest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ganser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Matt, Alexis Martinez
Feb 14, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much JJ! We appreciate working with you!

February 11, 2019

Outstanding Service Very friendly Service Love the text message updates , Very reasonable prices . Service on my Vehicle always meets or exceeds my expectations Woul More

by tobor6of9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Vick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Martinez
Feb 14, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks Tobor! We appreciate working with you!

February 11, 2019

Long Time for Repair Car 1993 Chrysler brought in for electrical repair. It is in your shop for over a month while you are still working on car. I’ll want the car soon. Sp More

by TH
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Vick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2019 -

South Oak Dodge Chrysler Jeep responded

Sorry for the delay. Sometimes, it take some time to find the right parts for cars that are a bit older.

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