South Oak Dodge Chrysler Jeep - Service Center

Car repair and auto start I took my brand new 2019 darango in for repairs to my radio which the volume goes up and down for no reason this was the second time for this same is I took my brand new 2019 darango in for repairs to my radio which the volume goes up and down for no reason this was the second time for this same issue since I purchased this truck on February 6, 2019 and the problem still has not been fixed. I also had a auto start places on the truck I gave them both set of keys and they only return one set and they have no clue as to were my other set of keys are and no one is trying to figure it out they are acting as if it is my problem and I’m the one who misplaced the key. I have been a loyal customer to this dealership since 10/2014 and a huge referral for new customers, and I am very dissatisfied with the treatment I’m receiving right now. More

Service Alexis is very professional extremely knowledgeable hands down she is an excellent employee. There is nothing more to say my family have been dealing Alexis is very professional extremely knowledgeable hands down she is an excellent employee. There is nothing more to say my family have been dealing with South Oak Dodge for many years. More

Relaxing Very courteous shop rep's, normal wait times,the waiting room,clean and kinda cozy,popcorn and movie, didn't want to leave,no stress Very courteous shop rep's, normal wait times,the waiting room,clean and kinda cozy,popcorn and movie, didn't want to leave,no stress More

No call when car was ready Typically I receive a return call when my car is ready, but this time. 3 hours had passed and never received a call. I call and confirmed that my car Typically I receive a return call when my car is ready, but this time. 3 hours had passed and never received a call. I call and confirmed that my car was ready for pickup. I would hope this was a one off. Also I would like a break down of the inspection of my vehicle. I never received one. For an example, other Dodge dealerships provide a walk thru of the inspection noting tires are worn it breaks need to be changed. More

Confused after taking my 2019 Jeep I took my Jeep because it kept turning off & they told me I needed oil but the truck didn’t give me a warning. I’m even more confused after my visit.. I took my Jeep because it kept turning off & they told me I needed oil but the truck didn’t give me a warning. I’m even more confused after my visit.. my neighbor has the same problem with her Jeep & they are still trying to find the problem to it.. they took like 5min for me to tell me that it was my oil but I doubt it is More

excellentl The people are all so friendly. Willing to help and answer your questions. All work is done in a timely manner. Offers a service car to take you home The people are all so friendly. Willing to help and answer your questions. All work is done in a timely manner. Offers a service car to take you home if it’s gonna be long wait for your vehicle. More

Service very poor Went in today for a new car prep that should been done when we left with our new car . Yes it was a demo but it should been detail as a new car. Sat 3 Went in today for a new car prep that should been done when we left with our new car . Yes it was a demo but it should been detail as a new car. Sat 3 hrs only an got only oil change still driving a car full of dog hair More

Quick, professional and accommodating They do a great job and are trustworthy people! I recommend and I will continue to use the service in the future for my Chrysler vehicle. They do a great job and are trustworthy people! I recommend and I will continue to use the service in the future for my Chrysler vehicle. More

very proffesional From beggining to end service dept was great and very proffesional. Work done on my vehicle was exceptional. Highly recommended. They also kept me up From beggining to end service dept was great and very proffesional. Work done on my vehicle was exceptional. Highly recommended. They also kept me updated on everything. Even the mechanic was so helping More

Tom Vick was very informative he kept me updated on what was going on with my vehicle he gave me repair options and informed me of maintenance that was due on was very informative he kept me updated on what was going on with my vehicle he gave me repair options and informed me of maintenance that was due on my vehicle. Tom went as far as to offer to buy me some lunch when the diagnosis was taking a while to figure out and was very friendly to deal with I will be returning for service as long as he is employed there and I will be bringing my other vehicle to him as well as he made me feel as if he cared for my vehicle and keeping it safely on the road More