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South Oak Dodge Chrysler Jeep - Service Center

Matteson, IL

4.1
267 Reviews

267 Reviews of South Oak Dodge Chrysler Jeep - Service Center

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February 25, 2019

Reliable service I know I can trust this dealer to accurately diagnose and service my car. Friendly staff and very knowledgeable. Mechanics are hard working and sugg More

by Monkey820
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Bennish, Matt Ganser
Feb 25, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks xxxxxx! We appreciate working with you!

February 25, 2019

Quick and easy Brought car in for oil change and rotation. No issues car was done in about an hour. Service member reviewed car and there were no issues More

by eccici
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Jeffries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Vick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Martinez, Joe Bennish, Matt Ganser, Jamie Benck, Rich Pitlock
Feb 27, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much!

February 25, 2019

Above and Beyond Tom was awesome. I know I cause alot of trouble since I have a Nissan, but this is where I purchased it and I trust them. Tom was straight up and went More

by Wilson1080
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Vick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much Wilson!

February 25, 2019

Polite courteous staff I've taken my JEEP here for service since I purchased 2 yrs ago. Oil changes are prompt despite a packed waiting room. Wait time is usually about an h More

by C. Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Vick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks C. We appreciate the feedback!

February 22, 2019

Return of vehicle I have too return my vehicle again for different reasons I originally brought it for now I have to miss work abt money it becomes very stressful to wa More

by rnoel32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Vick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2019 -

South Oak Dodge Chrysler Jeep responded

We apologize Rnoel. When addressing issues, our service department is required to go through a step based process to identify issues. Sometimes, additional issues pop up or we think the issue is solved on step 1 and/or it takes a day or two to pop up again. We understand that is frustrating. We apologize.

February 22, 2019

Prompt and timely service I brought the vehicle in for the front end death wobble and so far the problem seems to be fixed. The person that serviced seemed to be knowledgea More

by jeffmaxey41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Jeffries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Vick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Martinez, Joe Bennish, Matt Ganser, Jamie Benck, Rich Pitlock
Feb 23, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks Jeff!

February 21, 2019

Service My car would start sometimes and sometimes it would take a long time before it would start.. Tom and his crew found out what the problem was. It was More

by ethelsanders1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Vick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much Ethel! We appreciate the feedback!

February 21, 2019

Oil change and tire rotation Took a little more time than usual. Job well done!! Explained what else could be done for preventive maintenance. Still have 2 more oil changes left o More

by DLux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Matt, Alexis Martinez
Feb 21, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks for the feedback!

February 21, 2019

the worst service ever They never called me back. Never gave me any updates. Had my car for three weeks. When I got it back no one talked to me. My car was so dirty inside a More

by CORKY1488
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Vick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Bennish
Feb 21, 2019 -

South Oak Dodge Chrysler Jeep responded

Corky - our sincere apologies for lack of communication. We would be happy to have you back to offer a full detail as a good faith effort. Please call and ask for Shannon to set it up if we can do that for you. 708-747-7950

February 21, 2019

Quick oil change PLUS a free inspection! The oil change was quick. I like the free inspection. I never crawl under the car so it's terrific to know everything is great. More

by shuganne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Matt, Rich Pitlock
Feb 22, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much Shuganne!

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