Back

South Oak Dodge Chrysler Jeep

Matteson, IL

4.8
1,789 Reviews
DENNY GUEST BEATS THE REST! Our Promise to You, Our Valued Internet Customer As Chicagoland's Premier Chrysler, Dodge, Jeep & Ram Dealer, we at South Oak are committed to providing you with a "Hassle Free" vehicle purchasing experience. We understand your life is very busy and you do not have time to play games with your car dealer. Therefore, we are ready to work extremely hard to make your purchasing experience, not only quick and convenient, but also hassle free and fun! We are always here to provide any information you may need to purchase the right vehicle for you. If you need anything before we are able to contact you, please call us directly at (708) 747-7950 or you can e-mail us at sales@southoak.com. We appreciate your business and we are looking forward to seeing you soon! At Denny Guest's South Oak Dodge, Chrysler, Jeep, Ram: We'll Do Deals the Other Guys Just Won't! Price....Payment.... Trade In Allowance... We Beat'em All. ***For up to date information on sales, rebates and incentives, follow us on Twitter @SouthOakDodge. Also, you can follow us on Facebook at https://www.facebook.com/SouthOakDodgeCJ
Contact Dealership

4550 W. Lincoln Hwy

Matteson, IL

60443

Directions

By Type

Showing 1,789 reviews

June 23, 2019

Smooth and easy Salesman was professional and informative. Answered all my questions from details about the vehicle to finance options. Smooth process from test drive More

by Greg b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Alassaf
Jun 24, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks Greg! Welcome to the South Oak Family!

June 22, 2019

Great Experience Jessica was very helpful and made sure my husband and I left with the exact Jeep we wanted. We will recommend this dealer to all of our friends! More

by Cambauer75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Rodriguez
Jun 24, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much Camille! We appreciate the opportunity to help you both find the perfect Wranglers! Enjoy and welcome to the South Oak Family!

June 16, 2019

Good experience At South Oak Dodge Chrysler Jeep I had a very good salesperson, John Buchanan, He was friendly and knowledgeable, I received good rebates. Went over car features. I highly recomm More

by Shirleymcclinton
Recommend Dealer
Yes
Employees Worked With
Jun 17, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks Shirley!

June 15, 2019

Awesone car buying experience Very professional. Made me feel comfortable and confident with my purchase. No pressuring at all. Will certainly be back for my next purchase. You won More

by Timothy 0351
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Booth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much Tim! We appreciate working with you! Welcome to the South Oak Family!

June 15, 2019

Jessica Rodriguez was extremely friendly and amazing to work with. Leo Estrada was also very helpful in explaining our options. I would also have to thank John Lipe fo More

by Cindy2019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Rodriguez
Jun 17, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much Cindy! We appreciate the opportunity to work with you! Welcome to the South Oak Family!

June 14, 2019

Great Experience at South Oak Jeep First time Jeep owner and our salesman John Lipe made it a very satisfying experience! From the moment we met he was able to answer all our questions More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much Bob! We hope you love your new Grand Cherokee! Welcome to the South Oak Family!

June 14, 2019

Best Dealer Experience I've Had In My 35 Years Of Driving! I picked the Jeep I wanted online. Jessica was very friendly and helpful with all my questions. I had great service beginning with Shannon online to L More

by Schreiber5
Recommend Dealer
Yes
Employees Worked With
Shannon Guest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Rodriguez
Jun 14, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much! It was our pleasure to work with you and find the perfect Wrangler! We hope you enjoy it this summer!

June 02, 2019

GOT THE CAR WE WANTED... BUT! THE CAR WAS WHAT WE EXPECTED BUT THE FINAL COST WAS AN UNPLESANT SHOCK. THE NECESSARY AD-ONS WERE NOT DISCUSSED UP-FRONT AND THE OPTIONAL,EXTRA WARRA More

by carbuyer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Estrada
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Lipe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2019 -

South Oak Dodge Chrysler Jeep responded

Thank you for your feedback Carbuyer!

June 01, 2019

Crappy!! And that’s being nice Went to buy a Jeep and had the unfortunate experience of dealing with John. I stopped in to let him know that I wanted to buy the Jeep. He has my inf More

by Pi$$ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Buchanan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2019 -

South Oak Dodge Chrysler Jeep responded

Rachel - We apologize that you missed the opportunity to purchase the Cherokee. We unfortunately are not in a position as a business to hold a vehicle while you think about it, even if you say you intend to come back. We have many, many customer that say that and never come back. It makes little sense to our business to hold a vehicle for someone who may or may not want to purchase if we have someone in our dealership that is interested. You visited us on the 28th and told John you needed to think about it. While you did indeed call and say you were interested in returning we unfortunately have no way to ensure that. In the meantime, another customer came in and was in the process of purchasing when you finally returned. We waited to make sure the sale was finalized and then offered you an alternative. We again apologize that this process upset you.

Jun 01, 2019 -

Pi$$ed responded

I came in on the 28th, but I also came in at 9:30 am on the 30th and stated matter of factly that I wanted the Jeep. He was in the middle of talking to a customer and asked for more time to finish. I agreed and he told me it was fine. I told him I would be back to get the Jeep, he said no problem, he was actually calling me on my cell phone when I was walking in the first time. Get your facts straight before you respond to people’s reviews. Also they ran my credit before the other persons vtedit was ran and they were still on the fence between 2 cars.

Jun 01, 2019 -

South Oak Dodge Chrysler Jeep responded

Correct. So you had the opportunity to actually purchase twice. You didn't return until 6:00 pm. Again, our apologies but we just aren't in the business of holding cars without a down payment or some solid commitment. All the best to you.

Jun 01, 2019 -

Pi$$ed responded

Wow... read my 2nd response. He didn’t have time for me. Another reason you don’t deserve business from people. Have a good day, I will continue to spread the word about your dealership

Jun 01, 2019 -

Pi$$ed responded

No, what you did was ran my credit on a car that was so-called sold. If that was the case,why would you run my credit. Sounds stupid when you think about it right? You ran a credit check on a car that you claim was already sold. The manager & John were stupid for that. Tell me where the logic is. Had you not ran my credit I would be mad about the thing, but the fact that you ran my credit on a car you are saying was sold is just SHI**Y.

May 29, 2019

Great service from John Lipe! After several months in the market for a new minivan for our family, my husband and I landed on the Chrysler Pacifica. We looked at a number of deale More

by Nicole W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Matt
May 29, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much Nicole! We appreciate the opportunity to work with you! Welcome to the South Oak Family! We hope you love your new Pacifica!

...
50
...