South Oak Dodge Chrysler Jeep
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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This is the third and fourth car we have purchased from South Oak. Customer service is the reason we keep going back. Most recently we worked with John Lipe who was not only professional and knowledgeabl South Oak. Customer service is the reason we keep going back. Most recently we worked with John Lipe who was not only professional and knowledgeable but also delivered the car we wanted with our desired terms. Highly recommend Kohn Lipe and South Oak More
Had a great experience of purchasing a Jeep Compass with John Lipe. Gave a brief explanation of what I wanted and he found the perfect vehicle. In the past he has also helped my parents and my brother in la John Lipe. Gave a brief explanation of what I wanted and he found the perfect vehicle. In the past he has also helped my parents and my brother in law. Don't feel pressured to buy made me feel comfortable and a dealer I can trust. Would definitely buy here again and would recommend this dealer More
Will never even consider shopping here again. Found almost the exact Wrangler I was looking. Talked to a sales person and made sure it was available and asked if the price online was correct. Drove 2 h almost the exact Wrangler I was looking. Talked to a sales person and made sure it was available and asked if the price online was correct. Drove 2 hours to go and see it and when sat down to discuss price and financing they quoted me at 3k more than what was listed online. When asked about price was told it was because of supply and demand and would not honor price listed on website. Worked with John and he simply read information off the window sticker. Could do that on my own. More
John was very knowledgeable on the product, the current incentives and the inventory he had and scheduled to arrive. He was also considerate of my time. Great to work with him. incentives and the inventory he had and scheduled to arrive. He was also considerate of my time. Great to work with him. More
Great experience- John from the sales department did a phenomenal job of walking us through the available vehicles and options. You could tell he was VERY knowledgeable and cared very much about what was phenomenal job of walking us through the available vehicles and options. You could tell he was VERY knowledgeable and cared very much about what was best for me and my family, not just making a sale. Jonathan from the service department came by a number of times during our time there and provided some valuable recommendations for us to consider as well. We’ve bought cars from South Oak before , and will continue to do so because of the people like that who work there. More
Just traded in an older vehicle for a newer vehicle and the service we received from John Lipe was fantastic. We would do business here again. We never felt pressured into anything and we got what we were the service we received from John Lipe was fantastic. We would do business here again. We never felt pressured into anything and we got what we were asking for and more. More
This place is a joke. I had an extended warranty on my dash pad and Jeep called South Oak while I was on the line and told them this warranty has been extended due to covid. The service advisor insisted i dash pad and Jeep called South Oak while I was on the line and told them this warranty has been extended due to covid. The service advisor insisted it was expired even though Jeep assured him it has been extended. An appointment was finally set up for South Oak to take pictures and email to Jeep. They took the pictures but refused to email them. I ended up going out of my way to Pearl Dodge where the warranty was handled professionally. Now I brought my Jeep in to South Oak for an oil change after which I had an oil leak. I brought it back and they said they need to write me a quote for replacing the oil filter housing adapter. I said no, there was no leak before the oil change you need to replace what you broke. I was told this is a common problem and no fault of theirs. In doing some research I found that the housing is to be tightened to 18.4 ft lbs and over tightening may crack the housing adapter. South Oak has been the only one to change my oil in the past 3-4 years. I feel it is their fault and they need to fix it. More
My experience was great the team of associates that helped me get into my new 2020 Durango was fantastic thanks again Eric,Leo,John,&Jessica. helped me get into my new 2020 Durango was fantastic thanks again Eric,Leo,John,&Jessica. More
I worked with John Lipe and Bobby Weinert through the process of buying a 2021 Grand Cherokee. Both were professional and easy to work with. John was helpful in discussing all the features of the car and process of buying a 2021 Grand Cherokee. Both were professional and easy to work with. John was helpful in discussing all the features of the car and answering any questions I had. He was very straight forward with pricing and incentives. Without much effort I was able negotiate a fair value on the car. Once with financing (Bobby) he offered warranty plans and pricing with ease and was not pushy towards either way you went. They were also very generous on my trade in vehicle and the process behind the trade in was seamless. I’ve worked with previous Jeep/dodge/ram dealership and my experience with South Oak and the staff was well above any in the past. Would recommend working with John and South Oak. More
My experience at South Oak Jeep Dodge Ram Chrysler was fantastic! John Lipe helped me find the perfect Pacifica for my needs and price range. As I drove away from the dealership I felt completely confid fantastic! John Lipe helped me find the perfect Pacifica for my needs and price range. As I drove away from the dealership I felt completely confident in my decision to buy my vehicle at South Oak. More