South Oak Dodge Chrysler Jeep
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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My husband and I were in need of a second car. We had driven to another dealership not far from South Oak Dodge where no one seemed to be willing to approach us to ask us what we were looking for until a driven to another dealership not far from South Oak Dodge where no one seemed to be willing to approach us to ask us what we were looking for until after we'd walked the entire car lot and decided to leave. It wasn't until then that we were approached asking if we needed help. We didn't bother to answer because they were not very welcoming. We drove into South Oak Dodge and right away Alexis greeted us with a smile on her face and made us feel right at home. She took the time to explain the entire process to us in detail and asked if we had questions. Alexis Newell is definitely who you want to ask for when you go there! With Alexis we didn't feel like we were forced to purchase something that we didn't want or need. She put us into a great car with low mileage and also fuel efficient. You want to go to South Oak Dodge for a car that meets your needs. We couldn't have asked for a better experience overall. Thanks Alexis for your kindness and service excellence! More
Dave is the man! He is very professional, knowledgeable and his customer service is excellent. He will go above and beyond for his customers. This is the 3rd new car I have purchased from this dealership. and his customer service is excellent. He will go above and beyond for his customers. This is the 3rd new car I have purchased from this dealership. I personally appreciate all his hard work and effort. I would send my mother by herself to make a purchase. Now that's trust! Keep up the awesome work Dave. Also the Service Director Micah Neely is on top of his game. Thanks again South Oak, Ed Ricks More
Dave Heard..........SIMPLY THE BEST!!!! He is always very accomodating and pleasant to deal with. Dave is very knowledgeable of the products SouthOak sells and has always been able to answer my questions w accomodating and pleasant to deal with. Dave is very knowledgeable of the products SouthOak sells and has always been able to answer my questions without stumbling for an answer. He is honest and will not hesitate to tell me if I am headed in the wrong direction. I do believe he has the customer's best interest in mind and always listens and then recommends. Saturday's purchase was the 7th car Dave has sold us and we will call Dave to help us pick car #8 when the time comes. Thanks Dave for another GREAT experience!!!! More
My experience with Alexis was a wounderful one. My daughter and I was only coming in to look for something new. But with all the information that Alexis had given me made me want to buy something new. daughter and I was only coming in to look for something new. But with all the information that Alexis had given me made me want to buy something new. She was really wounderful! She seemed as though she had been selling cars for a long time. I expressed to her that she reminded me of my grand daughter so much. She was really nice, very professional and was able to answer all my questions that I had. She was so good that I even told a few friends about my experience with her. I told everyone if your looking for a good sales person that she would be the one! I would like to also that the lady who did all the calling to the banks and put Alexis's paper work into action. I felt so welcomed by the both of them. I'm enjoying my new car it's great! Thanks again Alexis!!!!!!!!!!!! More
I really appreciated how patient and kind Kendall was through the whole process. He went above and beyond the call of duty to find the van with every single option, color, gadget, etc I had decided to g through the whole process. He went above and beyond the call of duty to find the van with every single option, color, gadget, etc I had decided to get. He is quite a gem. Being the first time I purchased something other than a Ford, without the family discount, & without the benefit of my husband being with me, it was a great experience. He helped me put together a great vehicle, taking the time to explain the options, take test drives,and find examples on the lot of actual features we were discussing at the time. If he wasn't sure of something, he investigated to get the answer for me. South Oak Dodge is fortunate to have such a great employee. Thank you, Bonnie Spelde More
My salesman, Kendall Henry represented South Oak Dodge very well because he was very attentive to the needs of my wife and me. He listened intently to what we expressed in terms of what we were looking f very well because he was very attentive to the needs of my wife and me. He listened intently to what we expressed in terms of what we were looking for in a vehicle i.e., style, color, horsepower, cost, etc. My wife, who met Kendall first, was so impressed with him that she told me we had to go back to South Oak where Kendall worked to purchase our Jeep Grand Cherokee. Two weeks later my wife introduced me to Kendall (3-7-12) wherein I purchased my Jeep Grand Cherokee from Kendall. Thanks to Kendall's demeanor, attitude towards pleasing his customers and professionalism, we will return soon to purchase another vehicle for my wife from Kendall at South Oak Dodge location. It's salemen like Kendall my wife and I truly enjoy meeting and working with. KEEP UP THE GOOD WORK KENDALL!!! Regards, Harold and Iola Blackman New Jeep Grand Cherokee Owners More
it took longer than expected to have the car prepped for final delivery for take home ... It's a new car on the the lot.I don't believe it should take 45 mins to have it ready for me to drive it home after final delivery for take home ... It's a new car on the the lot.I don't believe it should take 45 mins to have it ready for me to drive it home after the sale is final.... Otherwise,everything was good. More
This was my last stop for the day after looking for the right car I decided to stop and look, right away mr.robert approached and was so friendly and prossional. He was able to get me down to a comfortable right car I decided to stop and look, right away mr.robert approached and was so friendly and prossional. He was able to get me down to a comfortable price and montly payment. So if your looking to buy a car I highly recommend to shop at south oak dodge and ask for robert booth. More
Scott and Ray made the car buying process easy and painless. We got the vehicle that we wanted at a good price and they were able to secure a great financing rate for us. We would definitely recomme painless. We got the vehicle that we wanted at a good price and they were able to secure a great financing rate for us. We would definitely recommend going to South Oak as they have earned our future business with their customer service. More
My only concerns is my visit twice for alignment which was agreed upon at sale. The sales representative didn't give me a hassle at all about taking care of it. Also had a concern about having a half tank was agreed upon at sale. The sales representative didn't give me a hassle at all about taking care of it. Also had a concern about having a half tank of gas since i assumed that a car purchased would give you a full tank. More