South Oak Dodge Chrysler Jeep
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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As always, I had a great experience with South Oak Dodge and their team. I have bought cars from there for personal and professional use and they have never disappointed. Their purchasing process has alwa and their team. I have bought cars from there for personal and professional use and they have never disappointed. Their purchasing process has always been streamlined and professional. Their service department has always been top notch in my opinion. I highly recommend them for your vehicles needs. Way to go South Oak Dodge and John Lipe!! More
South Oak recommends costly unnecessary services. Brought my Jeep in for 30k service. Attendant recommended Fuel/Air Induction Service for approximately $200. I questioned the service but was told my Brought my Jeep in for 30k service. Attendant recommended Fuel/Air Induction Service for approximately $200. I questioned the service but was told my vehicle needed it and one of the items should've been done at 20k. I learned later that this service is not listed in the manual, recommended by MOPAR, or listed on South Oak's site as being required. I have one oil change that I paid for remaining and will not return for service or a new vehicle. More
Was in the market for cargo vans for the business and a colleague referred me to South Oak. Was put in touch with John Lipe. Folks, this guy knows his stuff. First spoke with him at 1pm on Friday. In l colleague referred me to South Oak. Was put in touch with John Lipe. Folks, this guy knows his stuff. First spoke with him at 1pm on Friday. In less than 24 hours, John had secured business financing for not one but three cargo vans!. I was at the location signing paperwork the following day. All the people at South Oak went above and beyond. Now I will start using their service facilities, driving past several other Ram dealerships because of their great customer service. Highly recommended! More
Great dealership service was excellent, they got us in and out quickly with our new car purchase. John Lipe was our salesman he was friendly and efficient made sure I knew how to use all accessories in th and out quickly with our new car purchase. John Lipe was our salesman he was friendly and efficient made sure I knew how to use all accessories in the car prior to my departure.. Best experience ever. Thank you for making my purchase easier and quicker than expected. More
I just purchased my second vehicle from South Oak Jeep today. My salesman was John Lipe again and just like the first purchase from him 2 years ago everything went smoothly, Answered any questions I had a today. My salesman was John Lipe again and just like the first purchase from him 2 years ago everything went smoothly, Answered any questions I had and was never pushy. Just another good experience with South Oak Jeep. More
My salesman Ron was professional and helpful. He was extremely knowledgeable.His service was exceptional.He answered all of my questions and gave me reliable answers. He was very patient and work He was extremely knowledgeable.His service was exceptional.He answered all of my questions and gave me reliable answers. He was very patient and worked hard to get me the car that I wanted 10/10 More
They changed the selling price of the car when they found out that I had no trade in and was pre-approved with a local lender. They called it a "current market adjustment". I call it adding 15% to the advert out that I had no trade in and was pre-approved with a local lender. They called it a "current market adjustment". I call it adding 15% to the advertised price. Thanks for wasting my time. More
We were car shopping and visited 5 dealerships the same day. They were the worst. They insisted on checking my credit before they can say the price of the vehicle! Staff at first impression is very nice bu day. They were the worst. They insisted on checking my credit before they can say the price of the vehicle! Staff at first impression is very nice but have no knowledge of the products they sell which is very unprofessional. It took an hour.(mind they weren’t busy at all at that time) before we could go and see a vehicle we were interested in. What a waste of time. Salesman called me 2 days after we were there to follow up. I told him we already bought the car somewhere else. After asking what we bought he tried to guilt trip me. When I start telling him my feedback of the experience there, we’ve got disconnected. I called back, ask for him to find out if we got disconnected or did he hang up on me. He said he dropped the call!- That I was rude and disrespectful and I was cussing at him (I used word BS- which was used at our visit there too). He started telling me he doesn’t care where I bought the car. When I asked for the store manager he said I don’t need to talk to a manager- I’m talking to him now. I called the dealership again and asked for the store manager. The store manager was trained in being polite but he really didn’t care at all. He offered me a free oil change- we bought a brand new car with first 5 free oil changes). Bad, bad, bad place to bring your business to. I had better experiences buying from a cheap pay here buy here car lots than from this place selling expensive vehicles. Go somewhere else. It’s worth driving few extra miles and be treated right than come to South Oak and deal with ignorance and arrogance. More
Very knowledgeable salesman. Courteous service. Extremely great warranty!! Fair prices. Will take good care of you. Courteous service. Extremely great warranty!! Fair prices. Will take good care of you. More