South Houston Nissan
Houston, TX
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Worst car buying experience I've ever encountered. No matter how many times I called these people to get honest information regarding my application, they continued to tell me whatever they felt I wanted matter how many times I called these people to get honest information regarding my application, they continued to tell me whatever they felt I wanted to hear in order to get me down to the dealership. I wouldn't recommend this dealership to my worst enemy.. Everything that I warned them I didn't want to experience, I ended up experiencing. They are crooks, liars, and extremely unprofessional. I left and went down to Gulfgate Dodge and drove away in a 2013 Dodge Charger. They wanted me to come with a co-signer or more money. This is all after being told I was approved with no money down. Please beware of this piece of crap company. More
My experience with David McDavid Nissan was totally AWESOME! I have encountered many dealerships since being a teen, Nissan included, but, I have NEVER experienced the GREAT Customer Service as I did 3 AWESOME! I have encountered many dealerships since being a teen, Nissan included, but, I have NEVER experienced the GREAT Customer Service as I did 3 weeks ago. I began looking online to see if I was interested in a vehicle. I did see something that caught my attention, I called and spoke with Ms. Sylvia. She performed the conversation in full details with great pleasant professionalism. She gave full quality and invited me to come out and view the vehicle(s) of my interest. We set a date/time, and I was there. She came out and introduced herself, welcomed my and my family. We met a sales professional, Mr. Michael Conner, absolutely amazing. Mr. Michael is a very pleasant man, he was very thorough throughout the entire visit. He was detailed in explaining the functions of the vehicles as well as a performance presentation. Michael Conner explained the details within the paper work and every step throughout my visit. Any questions I had, we would explain to my understanding, making sure Everything set well within me and my purchase. I truly appreciate Michael, his honesty and professionalism is THE main reason, I sealed my deal on my 2013 Rogue. I have met and dealt with many salesman, I have NEVER encountered the type of professionalism Michael, Sylvia, Mr. Roger in the financing office has given me on the day of July 25,2013. UNBEATABLE experience and this great customer service from the entire staff is the reason I purchase the same day I visited McDavid Nissan. I rated with a perfect score because I did receive the perfect service that just won't happen anywhere else. Awesome crew and they showed how much they all care. Thank you David McDavid and amazing professional staff, you will be seeing me again in the future! Ms. Venus Broussard More
I have been buying Nissan cars for many years and I've never been as satisfied as buying at David Mc David Nissan. Thank you for your services. I've never been as satisfied as buying at David Mc David Nissan. Thank you for your services. More
This was my second new Nissan purchase from Calvin Fils, at David McDavid Nissan, and it was even better than my first experience with them. Mr. Fils is a very courteous, knowledgeable and helpful man/empl at David McDavid Nissan, and it was even better than my first experience with them. Mr. Fils is a very courteous, knowledgeable and helpful man/employee. He takes the time to explain the features of your new automobile, and if you have a problem after you have purchased the car, he is always available to assist you. After purchase of my first Nissan, I periodically received calls from Mr. Fils, or customer service to make sure that I was satisfied with my purchase and that everything was going well with it. However, my experience the second time purchasing a Nissan from Mr. Fils and David McDavid was even better than the first. The application process has gotten more streamlined, and the wait period was shorter for me, as well as a friend that purchased a car the same day. Overall, I would and have referred friends and family to Mr. Fils and David McDavid. More
From the Beginning to the End of purchasing my new SUV; Mr. Tilman Walker and David McDavid Nissan gave me an amazing service in every area. Mr. Tilman Walker and David McDavid Nissan gave me an amazing service in every area. More
I came there looking for an altima because they had the lowest price on a Red one i wanted. I contacted rafael through the chat thing on the website and helped me. I came in worked with one of his guys i lowest price on a Red one i wanted. I contacted rafael through the chat thing on the website and helped me. I came in worked with one of his guys in his department (rafael was the manager). Looked at the car liked it and finance went through smooth. I read reviews on here and was kind of scared at first but I was in and out in about an hour and a half. Love my Altima. More
I called within two week and told them something was wrong, my A/C blow Cold Air. When turn the Car off engine make noise, for Price, I'm pay $511.91. I could of keep my old car. For this at McDavid Ni wrong, my A/C blow Cold Air. When turn the Car off engine make noise, for Price, I'm pay $511.91. I could of keep my old car. For this at McDavid Nissan on Gulf Freeway. I not putting blame on Larry Jones, I'm blaming Mc David Nissan Dealer ship. More
I HAD A HORRIBLE EXPERIENCE HERE.THE WORST IN MY CAR BUYING EXPERIENCE!!!!FIRST OF ALL, THE CAR I WAS SUPPOSED TO BUY HAD A BAD COMPRESSOR SO WE HAD TO SHRED THE FINANCE PAPERS AND PICK ANOTHER CAR. THI BUYING EXPERIENCE!!!!FIRST OF ALL, THE CAR I WAS SUPPOSED TO BUY HAD A BAD COMPRESSOR SO WE HAD TO SHRED THE FINANCE PAPERS AND PICK ANOTHER CAR. THIS CAR WAS TAKEN BACK A WEEK LATER WHEN I NOTICED THE DRIVER SIDE DOOR WAS NOT ALIGNED PROPERLY AND WAS PROTRUDING. THE SILVER LINING AROUND THE WINDOWS WERE NOT MATCHED UP AND HAD TO BE ADJUSTED.TODAY I RETURNED IT FOR SERVICE BECAUSE THE PAINT HAS WHAT APPEARS TO BE WATER SPOTS EVERYWHERE. THIS SHOULD NOT BE HAPPENING IN ONE MONTH OF PURCHASING A BRAND NEW CAR!!!!! I WASTED FOUR HOURS AT THE DEALERSHIP ONLY TO DRIVE AWAY WITH THE SAME EXACT PROBLEM I PULLED UP WITH. IT HAS NOT BEEN RESOLVED AND AT THIS POINT I FELT THE NEED TO WARN OTHERS. More
We looked at some auto's on line and entered our contact info and we were called by you internet dept. and was told we were approved and just needed to come in and pick put the car we wanted and sig contact info and we were called by you internet dept. and was told we were approved and just needed to come in and pick put the car we wanted and sign and drive. Well we came in and picked out a new Murano and then told we need to go to finance office to get approved. We werer put off by this as this was not what we were told so we walked. I then obtained some bids via CarWoo and your dealership had the best pffer so I called and asked what I needed to do to have financing done and come in and get the auto. We were approved and we came in and told the salesmen the price we were quoted on the Murano S we had asked about and he said all was OK. I asked three or four times to be sure about the CarWoo offer and he assured me all would be as I was told. They looked at our trade and made and offer on it and I agreed ad then we went to the finance dept. After signing a few pages I finally was showed the breakdown of the deal and there was two item's I was being charged for I did not want 1- Paint and upholstery protection and 2- pen striping, for about 900.00. I told them I did not want these items and was told all of the new auto's had this added and we would have to order a car to get one that did not have this added abd we would have to wait weeks for the car to come in. Then I seen the sales price was 890.00 higher than the 26,390.00 CarWoo had obtain from you dealership. When I brought this up the F&I manager said there was no way they could sell the Murano for that, By this time I had drag my wife in to your dealership two times and we walked the first time and I did not want to go thru this again so I sign. However after thinking about this it makes me made I was lied to and feel you should do what you said you would. Please call me so we can talk about this. More
Everything was great with the sales man-Tillman, the manager, I believe his name was Joel, could have done a better job by paying more attention to myself and the deal versus the basketball game that wa manager, I believe his name was Joel, could have done a better job by paying more attention to myself and the deal versus the basketball game that was on the TV. Instead of making eye contact with me while he was talking he was busy watching the TV. Needless to say I was less then impressed with his customer service. I wanted to tell him what was really on my mind at that point but I kept my mouth shut for the sake of avoiding conflict. It was late 7:30, I am a nurse, working 12 hour shifts, and didn't get off till 7 that night so I didnt leave the dealership till almost 10:30. I was exhausted. Tillman made it a pleasurable experiance. He was very nice, personable, and friendly. I am still disappointed that they did not give me more for my vehicle on trade in. It was a top of the line 2011 Ford edge sport with 41,600 miles in excellent condition and initially the manager wouldn't even give me what I owed on the car, 24 and change, when I know they were going to turn it around and sell it for at least 30,000. Needless to say before I signed I got them to bump the price up a little but was still slightly disappointed because it was worth a lot more. Despite the fact that I didn't get as good of a deal on my trade in as I wanted, I got my Nissan for about what I paid for my ford so I was overall happy. I love my new Nissan and I recommend Tillman if you want a great experiance with a purchase of a used car from David McDavid Nissan. More