South Houston Nissan

Always a great experience I purchased my Altima two years ago. My sales rep was Waleed Alhamra. The experience was great, he is friendly and extremely helpful. I have taken I purchased my Altima two years ago. My sales rep was Waleed Alhamra. The experience was great, he is friendly and extremely helpful. I have taken my car in for oil changes and recall maintenance and have never had bad service from anyone. They are very friendly and attentive. With such great service when it came time to purchase my son a new vehicle I didn't want to go anywhere else or deal with anyone other then Waleed. We went in Monday on MLK day and test drove a few Sentras finally settling on a 2014 Sentra SR. The experience was again great and we are very happy with the new Sentra! We drove it to Dallas that same day to surprise my son and he LOVED it! More

Terrible Customer Service I was interested in a used VW on their lot that I saw on Autotrader so I stopped in. Alex, one of the salesman informed me that the car was in the sho I was interested in a used VW on their lot that I saw on Autotrader so I stopped in. Alex, one of the salesman informed me that the car was in the shop getting some maintenance and minor repairs done. He told me it would be about 1 hour or a little more until it was done and that he would call me when it was ready. I didn't hear from him so I called after a couple hours. He then told me that they were waiting on parts and that it would be about 2 hours and that he would call me. Again, I didn't hear back from him for the rest of the day. I talked to him again the next day at which point I was told the car was ready for me to come take it for a drive. When I got to the lot the car was in the middle of being washed and detailed and Alex again told me it would be an hour or so and that he would call me when it was done. That was around noon and guess what...he never called me back! I went in the next morning and Alex was not working, which I was okay with. Another guy who didn't speak very much english tried to help me but insisted that I needed to fill out a credit application to take it for a test drive even though I had already given them my license and a copy of my insurance card. That didn't make any sense, especially since I was planning to pay cash for the car. I just left at that point. They waisted a lot of my time and were frustrating to work with. I wouldn't go there again. More

Worst Experience Ever I have never been treated with such disrespect in my entire life. I would not recommend this dealership to anyone. I was told the previous evening on I have never been treated with such disrespect in my entire life. I would not recommend this dealership to anyone. I was told the previous evening on the phone that the car I wanted was available at the dealership. After driving 6o+ miles, we were informed that the car would have to be picked up elsewhere and many charges were added due to this. The salesman quote was quite a lot higher than we wanted to pay. The salesman insisted he wanted a price from me so I figured if you are going to give me a ridiculous price I will give you one back. After I said the price I would pay he got up from the table extended his hand to me with a smirk on his face and said " I will call you" and walked away. We were also promised to be given the cost of the gasoline to drive to the dealership whether we bought a car or not. That also did not happened. Again I have never been treated so rudely in my life. Horrible customer service. I can't imaging that they sell very many cars with that kind of service to potential buyers. More

awesome Service I love this Dealership, great customer service, and they really value your time. I wouldn't go anywhere else! Cslvin Fields and David Morrissey you I love this Dealership, great customer service, and they really value your time. I wouldn't go anywhere else! Cslvin Fields and David Morrissey you ROCK!!! More

False advertisements Terrible people to deal with. They advertise a certain price for a specific vehicle on cars.com and they have no intent to sell the exact same vehicle Terrible people to deal with. They advertise a certain price for a specific vehicle on cars.com and they have no intent to sell the exact same vehicle for the advertised price. They lie, they cheat, they try to steal. Then when you call them out on it, after they waste your time, they send out the sales manager ryan Litton to tell you that it's just the way the car business is. This practice is actually illegal. They do not include any disclaimers or fine print to let people know that they are not selling the cars for the advertised price. And no ryan this is not how the car business is, atleast not everywhere. There are honest car dealerships that don't have to break the law in advertising in order get people through the door. More

Horrible Experience!!! It was my 1st time buying from this dealership, & it will be my last. I bought a used Jeep Grand Cherokee for my wife. At the time of purchase we ask It was my 1st time buying from this dealership, & it will be my last. I bought a used Jeep Grand Cherokee for my wife. At the time of purchase we asked for a 2nd car key & was told that they don't have another. 3 weeks after the purchase the key fob started to go bad. Sometimes it would work, sometimes it would not. Then on the 29th day after the sale date, the key fob stopped working all together. Called my salesman & I was told to take it to the local Jeep dealership. So since the key wouldn't start the Jeep I had to call roadside assistance to tow the vehicle. The warranty would NOT cover the key replacement. After talking with my salesman & his manager they said there is nothing they will do. So after only 29 days , before I even got the license plates & made my 1st payment I have to pay $350 to replace the 1 & only key they gave us. I called over & over to try & get the situation resolved but was met with only the run around & poor customer service. I do NOT recommend this dealership to anybody in the Houston area. Once they have your money they couldn't care less what happens to you or if you ever come back... Buyer Beware. More

Liars. I drove in from Austin after having spoken with Rachel. (The only competent employee they have.) She told me the vehicle I was interested in was still I drove in from Austin after having spoken with Rachel. (The only competent employee they have.) She told me the vehicle I was interested in was still available, and set me up an appointment. She even attempted to follow up with me after my extremely unpleasurable experience. But when I arrived, the good experiences dropped off sharply. No one could direct me to my sales person, even when referred to by name. I got to looking at the vehicle, and realized it had lots of aftermarket parts. Now mind you this makes a fairly knowledgeable experienced car buyer nervous. That's when the sales manager approached me telling me the car was single owner carfax certified and that he was familiar with the carfax. Problem is, I was actually familiar with the carfax and it was a 4-owner car. I noticed it had an aftermarket lowering-kit, which can cause serious problems. And low and behold it did. The wheels were cambered in which causes tires to feather and wear out in hundreds of miles instead of tens of thousands. I decided to see what they had to say about it. They named one mechanic who "worked on it" then gave me a different mechanic. He told me the car was professionally done and the wheels were not cambered, when it clearly was. I had made up my mind that I was not making a purchase, but I decided to follow up on the rest of my experience. They brought me in and started to deal. They asked full price on the car, and offered me 1500 on my 2004 GMC Envoy XUV in very good condition with about 100,000. At that point I decided that I was interested in hearing anymore tomfoolery and left. More