South Houston Nissan

Good Service Service advisor was very helpful and polite. He explained everything to me good. Wait time was a little long but not uncomfortable. They even washe Service advisor was very helpful and polite. He explained everything to me good. Wait time was a little long but not uncomfortable. They even washed my car! More

Great customer service Every one was helpful and friendly. They got my car taken care of with minimal hassle on my end. Would definitely recommend using their service depart Every one was helpful and friendly. They got my car taken care of with minimal hassle on my end. Would definitely recommend using their service department in the future. More

Very Professional Encounter I bought a pre-owned vehicle for my son. I was pleased that all of my questions were answered and the experience was very positive. The vehicle needed I bought a pre-owned vehicle for my son. I was pleased that all of my questions were answered and the experience was very positive. The vehicle needed some prep work completed before we took delivery of it and we were offered a free rental until then. The salesman and the finance manager were a pleasure to deal with. I will be in the market for another vehicle soon and this dealership is certainly high on my list. More

Horrible experience with McDavid Worst experienced ever!!!!!! I bought my 2014 Nissan Altima at Sterling McCall Nissan in Stafford Texas in October of last year, because prior to my Worst experienced ever!!!!!! I bought my 2014 Nissan Altima at Sterling McCall Nissan in Stafford Texas in October of last year, because prior to my purchase my best friend had gone to McDavid Nissan to buy a Vehicle. She specified to the sales person what she wanted; she wanted a 2014 black Altima with sunroof, instead of him showing her the vehicle she wanted to see the sales person proceed to asked her if she had a degree to which my friend responded, No!. The sales man told her that she was aiming to high that she was not going to be able to afforded and that he had older models for a more reasonable price. Long story short when I started to look for a vehicle I knew I was not going to go to McDavid. I when online to autotrader.com and found a vehicle that caught my attention and I called Sterling McCall Nissa they set up an appointment to go see the vehicle long story short the service at Sterling McCall was great I ended up driving out the dealership with the car that same day. They told me since I live almost an hour away from Stafford (I live in Houston) that if I had any problems or I had to take my car for oil change to take it to my nearest Nissan dealership. About two weeks ago, my car started smelling humid I started to inspect my car and at the bottom behind the driver's seat it was really wet. I took my car to my nearest Nissan dealership (McDavid). The first time I called the service adviser was nice and made the appointment, I dropped off my car and she greet it me fine I got a rental; until that point everything was going smooth. I got a call the next day that my car was ready they had found the leak, she told me my car was leaking water trough the windshield and they had replaced the carpet but they could not replaced the windshield because it was an aftermarket windshield and my warranty would not cover. They advised me to call Sterling McCall and have them replaced the vehicle since I bought the car from them. Sterling did not wanted to take responsibility, I went to an auto glass company to get the windshield replaced and did all the necessary test to make sure that water was leaking trough there. They told me they did not find a leak on the windshield, they gave me a diagnostic order and I went back to McDavid but they kept insisting that the windshield was leaking water so I went back to the auto glass company and got it replaced and once again they assured me that water never leaked trough the windshield. They took photos of the car where it showed no marks of marks of water. That was last Friday, I got home I parked my car and I did not drove it until Sunday like around 3 p.m. I wanted to make sure that the windshield sealed properly to avoid any problems. Sunday after driving my car, since it was raining I checked again the same spot were it had been wet and to my surprised it was pretty wet again. Monday I called 1800nissan1 and spoke with a representative and told them about my problem, I also told them that my car has 35200 miles and my warranty is about to expire at 36000 miles and McDavid did not fix my problem. I took my car again today to McDavid to get it inspected and they called me about 3 hours later saying that the leak was still there and that it was leaking in the exact same spot. I told them that I replaced the windshield last Friday and the guy told me to take it back and have them replace it again because that was the problem. After calling John at consumer affairs I got a call back from McDavid saying that they will keep the car over the weekend to inspected more. I am so aggravated at this point this people at McDavid are so incompetent they do not care about their customers. Its clear that I have a problem with my car and they are just giving me the run around. I really hope I get my issue resolved and I will never never never buy another car from Nissan and I will make sure to let my family and friends not to buy from any Nissan dealership because once they get us to buy the vehicle we are useless for them. More

Great customer service As soon as I walked out my car, someone is always there to greet me w a smile and very polite. This time it was Mr William Lopez who took care of me f As soon as I walked out my car, someone is always there to greet me w a smile and very polite. This time it was Mr William Lopez who took care of me for my oil change and tire rotation. He was very professional and answered every question thoroughly. He took the time to explain what my car neeeded in terms I would be able to understand since I'm not in the car business. More

surprisingly wowed! Friendly salesperson, sales manager,finance officer, and the sales consultant that showed me how to program some of the cool features after the wheeli Friendly salesperson, sales manager,finance officer, and the sales consultant that showed me how to program some of the cool features after the wheeling and dealing was done. I love my new Altima! I would highly recommend this dealership to family and friends! Only thing that could've been better was for the sales manager and finance officer to give me their business cards as well, the sales consultants did but I really didn't deal much with them. More

Awesome Dealership! The best in Houston Area! I went there with apprehensiveness since the quote they provided to me was an unbelievable low price. Other dealerships in the area were at least 1000 I went there with apprehensiveness since the quote they provided to me was an unbelievable low price. Other dealerships in the area were at least 1000 dollars more. Surprisingly to me they were true on what they have said to me on the phone. There were no additional fee on advertising nor additional fee on accessories. It is what they said on the phone! I live in Richmond, Texas which is a long way from Southeast Houston. It was a trip that was worth taking because I bought the car a lot less than other dealership around my area. Anselm Williams the sales rep treated me very special and was very courteous to me. I will definitely buy form him whenever I need to buy a Nissan! Thanks David McDavid. More

Excellent Experience All Around I went in with a short time frame to work in and extremely difficult requirements for financing. Salesman Cesar Aguilar was kind and patient. Sales I went in with a short time frame to work in and extremely difficult requirements for financing. Salesman Cesar Aguilar was kind and patient. Sales Manager (I think) Lee Kemick was incredible, and is a straight-shooter who will not B.S. you. I am thrilled with my experience there, and even more so with the amazing deal I got (despite my credit issues). Fast, thorough, helpful, friendly -- I never felt threatened or pushed or cheated or lied to! A wonderful experience all around; I highly recommend them! More