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South Hills Toyota
Canonsburg, PA
51 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 51 reviews
April 09, 2024
I bought a 2024 Toyota Tundra on 2/16/2024. They spelled my name wrong three times and then repeatedly hard pulled my credit report with the various wrong spellings they had... negatively affec They spelled my name wrong three times and then repeatedly hard pulled my credit report with the various wrong spellings they had... negatively affecting my credit report. Then, after informing me that they were the ones who screwed up, required me to do all of the leg work to fix the problem. I was required to write them a letter describing the problem, attach my credit report to show them how it was negatively affected. I will never buy from them again. More
by staceyndillon
Employees Worked With
Nicole in Finance
April 05, 2024
I had an appointment scheduled where I needed a replacement for a recalled product, oil change, and standard maintenance. When I arrived at the dealer they told me they didn't have the part ordered replacement for a recalled product, oil change, and standard maintenance. When I arrived at the dealer they told me they didn't have the part ordered or a tech to do it (then why tell me to come in at that time?). I was upset because I had to reschedule the appointment. Once because my daughter had to go to the ER and once because they needed a tech to do my recall replacement. When I brought this up, the customer service lady said, "Oh, well that's not our fault your daughter had to go to the ER." Yup, wasn't mine either. Great customer service, 0/10, two thumbs waaaaaay down. More
by Jesus Loves You
Employees Worked With
Not throwing anyone under the bus
June 08, 2022
We have been getting our cars serviced there for years. Recently, told that I needed tires to pass inspection. Asked service if they price match since I read this on Toyota website. He said yes, same tires Recently, told that I needed tires to pass inspection. Asked service if they price match since I read this on Toyota website. He said yes, same tires in writing. Walmart had same tires, brought quote in writing in when picking up car. Service said looks good but parts had to approve it. Parts guy said not same tire, refused to price match. Clearly, we’re same tires. We are equal distance from another dealer. May have to switch. Wife’s car needs tires, will go elsewhere. More
by Jnt
Employees Worked With
John in service and service manager
April 29, 2022
Honest and efficient. Helped order the truck that I wanted with all of the options. They did not try to talk us into buying something that we didn't want. Plus, we saved a Helped order the truck that I wanted with all of the options. They did not try to talk us into buying something that we didn't want. Plus, we saved almost $3,000 between the truck cost and trade in value compared to other dealers in the area. More
by Bob P
Employees Worked With
Mike Mazon
January 29, 2021
Do not let them trick you into selling you a car on dealer trade. They made me put a deposit down on a car they were unsure if they could even acquire. After 3 attempts at vehicles that didn’t even mat dealer trade. They made me put a deposit down on a car they were unsure if they could even acquire. After 3 attempts at vehicles that didn’t even match exactly what I wanted, I went to another dealership and they had the exact truck I wanted coming in the next week. Received a much better deal at the other dealer as well. After I told them I purchased a vehicle elsewhere, their sales manager continued to call me. More
by Nate
Employees Worked With
Sylvester, Jason McClellan
March 27, 2019
Great people!!! Great experience!!! I purchased a 2019 4 runner trd off road premium. This is my first Toyota. South Hills Toyota made my first purchase experience a wonderful one. Our s I purchased a 2019 4 runner trd off road premium. This is my first Toyota. South Hills Toyota made my first purchase experience a wonderful one. Our salesman was Mike Vargo. He was kind, courteous and knowledgable. He did not pressure us into buying. We also worked with Brent in financing, he made a difficult situation less stressful and we were able to buy a new Toyota with a manageable payment. Thank you to the staff at South Hills Toyota for a great purchasing experience!!! Love my Toyota!! More
by AmyB
Employees Worked With
Mike Vargo, Brent Stanley.
March 25, 2019
Satisfied Toyota owner since 2011 I've used South Hills Toyota since 2011. Their service center has always been very good to deal with and willing to take care of whatever the problem I've used South Hills Toyota since 2011. Their service center has always been very good to deal with and willing to take care of whatever the problem may be. They've helped me out of a couple of issues that needed immediate attention and they manged to get me in right away and have the issue resolved in a short period of time. Regular oil changes and maintenance appointments you need to call in advance but I've not had problems getting them scheduled when needed. I've had a few recalls also and they took care of those without issues. Their employees have always been helpful and good to deal with. More
by Toyota Owner since 2011
Employees Worked With
Diana W.
March 23, 2019
Great I found the truck on caraguru and used email has my communication source. I contacted 4 other toyota dealerships the same way. Southills was the only I found the truck on caraguru and used email has my communication source. I contacted 4 other toyota dealerships the same way. Southills was the only one who would would give me information other than just telling me to come in which is hard to do when you are teavling 70+ miles More
by Jayreck
Employees Worked With
Bruce and jason
March 18, 2019
Great purchasing experience The whole process from the time I inquired about the vehicle online until I drove off the lot in my new Tacoma was painless. I love my new Tacoma. The whole process from the time I inquired about the vehicle online until I drove off the lot in my new Tacoma was painless. I love my new Tacoma. More
by Toyotaguy_2274
Employees Worked With
John LoBasso
