South Hills Toyota

Sat for 1 and 1/2 hours waiting on my car for a 5,000 mile checkup. Was not informed, in a timely manner, that 2 mechanics had called off due to illness. Would have appreciated the service director lett mile checkup. Was not informed, in a timely manner, that 2 mechanics had called off due to illness. Would have appreciated the service director letting me know there would be a delay… More

They scheduled me quick and fix my problem without any hassles. Even shuttled me home hassles. Even shuttled me home More

My Service Advisor today was Emily. She provided excellent communication throughout the service process in person and via text access. Equally important, she was an excellent listener g She provided excellent communication throughout the service process in person and via text access. Equally important, she was an excellent listener gathering information from me regarding symptoms of car performance, frequency, etc. This gave me confidence that a full evaluation including road test would be done. VERY satisfying experience. More

20000 miles service it was ok could have been faster but got a free water got a free water More

I purchase my vehicles from South Hills Toyota ,reason the fairness ,openness and foremost honesty shown me during the purchase process. Toyota vehicles retain resale value which is very important to me. the fairness ,openness and foremost honesty shown me during the purchase process. Toyota vehicles retain resale value which is very important to me. More

I had an appointment today for an oil change tire rotation a key fob and them to fix my wireless charger in the truck they told me that they couldn’t do the key fob or wireless charger because they d rotation a key fob and them to fix my wireless charger in the truck they told me that they couldn’t do the key fob or wireless charger because they don’t fix wireless chargers and I had to make an appointment for the other side to get a key fob and have it programmed. I would think that the service department should be able to “service “ any part of a Toyota vehicle. They told me I was scheduled with express I didn’t schedule with express but with that being said I would think in express an oil change and tire rotation should NOT ever take 2 plus hours. Biggest xxxxshow ever. More

This is the 2nd time my vehicle has been into the shop for just basic work and this is the 2nd time that I was never called to let me know my vehicle was finished. The paper said they called me at 9:45. I for just basic work and this is the 2nd time that I was never called to let me know my vehicle was finished. The paper said they called me at 9:45. I had no phone call other than the one at 8:43 where they wanted me to purchase new tires. If you use the messenger service they say they want you to communicate on they just ignore you. If you call, you get a voicemail. Communication is lacking, other than the messages I received weekly telling me my car service is overdue. All they want is $$$$$$. More

Courtesy, friendly staff. Amy was very helpful. Gave me a ride to rental car agency. My car was ready the next day. Amy was very helpful. Gave me a ride to rental car agency. My car was ready the next day. More

Dirty dealership tactics. Sold a car right out from underneath us. They ran her credit and we were waiting on approval and they sold the car to someone else. Low life salesman Sold a car right out from underneath us. They ran her credit and we were waiting on approval and they sold the car to someone else. Low life salesman Tyler, and his low life manager is why used car dealerships get the rep they get. More

From service parts and sales this dealership excels in all aspects earning my confidence and respect as being one of the most honest and hardworking dealerships in this area. all aspects earning my confidence and respect as being one of the most honest and hardworking dealerships in this area. More