South Hills Kia

Great! Manny at the service center is always a great help with a positive attitude! Great communication with the issues at hand, follows up throughout the wh Manny at the service center is always a great help with a positive attitude! Great communication with the issues at hand, follows up throughout the whole process! Great service with Manny always. More

Oil change Awesome service from Manny and crew. Waiting room comforts include hot coffee or tea and TV. Easy coupon buying for changes make no surprises. No ap Awesome service from Manny and crew. Waiting room comforts include hot coffee or tea and TV. Easy coupon buying for changes make no surprises. No appointments for oil change means they work on my schedule. More

Quick and done right First big service checkup. Easy to schedule. When dropping off I asked how long. They said maybe an hour. Done in 40 minutes and washed. First big service checkup. Easy to schedule. When dropping off I asked how long. They said maybe an hour. Done in 40 minutes and washed. More

Great car buying experience Shawn was great to work with. When actually buying the car and doing the paperwork, all staff were very pleasant to work with. They didn't try to sell Shawn was great to work with. When actually buying the car and doing the paperwork, all staff were very pleasant to work with. They didn't try to sell us stuff we didn't need, unlike most dealers. We felt very comfortable with them and as though they were being honest and straight-forward. Also very reasonable in the price they gave for our trade. More

Excellent Service ! Service people were very professional and courteous and washing the car is a great bonus! We get a lot of compliments after the washing as to how goo Service people were very professional and courteous and washing the car is a great bonus! We get a lot of compliments after the washing as to how good the car looks.....and it's a 2011 ! More

Frustrating start to finish Could not get a person in service on the phone for two days to make appointment and no calls back. Finally got a supervisor. Service was a recall and Could not get a person in service on the phone for two days to make appointment and no calls back. Finally got a supervisor. Service was a recall and then my non-dealership mechanic said I had a small oil leak that should be under warranty. Sorento is at 97K of what I thought was 100K warranty. Service called to first say it was a non-original oil plug that had damaged oil pan, not covered under warranty and wanted $270 to fix. I told them that my mechanic said it was coming from top of engine so that was wrong. Then told I had no warranty, that it expired at 60K because I bought the vehicle used. Never mentioned that previously and it is also something that those buying a used Kia should know. They wanted to charge me a $54 "diagnostic fee" but I got mad at at that point. Will not go there for anything other than a recall. More

Inspection and emissions Everyone from the main staff, clerk, and shuttle driver was extremely helpful and accommodating. My car was done on time, and the shuttle was prompt Everyone from the main staff, clerk, and shuttle driver was extremely helpful and accommodating. My car was done on time, and the shuttle was prompt with the pick up. More

KIA mandated updates/service KIA mandated updates were performed on 2012 KIA Optima GDI-Turbo. Was completed in estimated time. Also provided transporttation to South Hills Villag KIA mandated updates were performed on 2012 KIA Optima GDI-Turbo. Was completed in estimated time. Also provided transporttation to South Hills Village while I waited for service to be completed. More

Good, fast service service people are very knowledgeable and offer important suggestions for caring for your vehicle. They try very hard to accommodate emergency situati service people are very knowledgeable and offer important suggestions for caring for your vehicle. They try very hard to accommodate emergency situations. I will always buy Kia cars because they sre reliable and the service is excellent. More

Car inspection. I didn't realize until Sunday evening that my registration had expired and I thought I would have to reschedule. But after talking to the service tech I didn't realize until Sunday evening that my registration had expired and I thought I would have to reschedule. But after talking to the service technician he kept my spot open until I was able to go to run to AAA when they opened. I was back at KIA within the hour and the shuttle was ready to take me to work. Professional, efficient and friendly. I recommend the dealership highly. More