South Hills Kia

Wait wait and wait some more I would say that what ever could go wrong did. I felt that the it took way to long to get checked out since the finance guy was also a salesman and go I would say that what ever could go wrong did. I felt that the it took way to long to get checked out since the finance guy was also a salesman and got his person out first. No one was working with my salesperson. They treated her and me bad. Then I couldn’t get my car since no one noticed it wasn’t inspected. They had all morning to inspect and by noon when I was told to come it wasn’t done and I waited another hour 1/2 and they still didn’t have it done. Meghan checked and they weren’t even working on it but we’re working on other salesman’s customers. I have to bring the car back. More

efficient & friendly Was aware I needed to go to work, so when issue arose, provided loaner. Was flexible with my schedule as to when it had to come back. Was aware I needed to go to work, so when issue arose, provided loaner. Was flexible with my schedule as to when it had to come back. More

Very impressed at the service I received My brakes were squealing and the service dept. changed my breaks and were willing to stay over a little to get the job done cause I needed my vehicle. My brakes were squealing and the service dept. changed my breaks and were willing to stay over a little to get the job done cause I needed my vehicle. More

Great service The service department was timely in finishing and would be recommended for future jobs. I got an appointment quickly and they took my car at the time The service department was timely in finishing and would be recommended for future jobs. I got an appointment quickly and they took my car at the time stated on the appointment. More

Quick and good communication The staff was courteous and kind. They addressed the issue that I outlined in my documents. It was easy to set up an appointment . The online service The staff was courteous and kind. They addressed the issue that I outlined in my documents. It was easy to set up an appointment . The online service is great. More

Oil change The service department employees are always friendly and helpful. They make taking the car in for servicing an enjoyable experience. Recommend this The service department employees are always friendly and helpful. They make taking the car in for servicing an enjoyable experience. Recommend this dealer highly for sales and service. More

Called back After leaving from service call, my low tire warning light was on. Tires were not at correct pressure. I called and was told I could bring it back whi After leaving from service call, my low tire warning light was on. Tires were not at correct pressure. I called and was told I could bring it back which I was unable to do. I was going to bring it the next day but decided to put air in myself, in the pouring rain. It may not be a big deal to service person, but warning lights on my dashboard make me anxious especially after just leaving service center. More

Backup camera was inop Fast and efficient. The camera was in stock to my surprise. Job was completed in one just visit, the most important thing to me. Thanks Fast and efficient. The camera was in stock to my surprise. Job was completed in one just visit, the most important thing to me. Thanks More

EXCELLENT I recently visited the service center for an oil change and tire rotation after purchasing a new Sorento from Alex Wells in July. I was impressed with I recently visited the service center for an oil change and tire rotation after purchasing a new Sorento from Alex Wells in July. I was impressed with how efficient and super friendly the staff was. I highly recommend this dealership. More