South Hills Kia

Inspection,camera repair What I was told an hour and 45min,turned out to be 3 hrs. Would have liked to have been updated,periodically. Otherwise, I was happy,wish u had a deal What I was told an hour and 45min,turned out to be 3 hrs. Would have liked to have been updated,periodically. Otherwise, I was happy,wish u had a dealership in Waynesburg. More

DAMAGE AT RECALL On Jan 28 we took our 2013 Kia Sorento in for a recall. We assumed that it would be a simple recall and that the car would be returned to us in the co On Jan 28 we took our 2013 Kia Sorento in for a recall. We assumed that it would be a simple recall and that the car would be returned to us in the condition it was when we dropped it off. While the car was there, they recommended that the battery was low and that it should be replaced. We agreed.. When the car was returned to us, the radio and phone did not work. I was told to stop by and that it would be reset. I asked if there would be a charge and I was told "NO". I spent an hour waiting for it and I was told to schedule an appointment and leave it. They needed more time. This time I was told that the radio was "faulty" and the repair costs would be $600. It worked fine when we left the car! They claim the battery had nothing to do with this and that it was a coincidence. This all happened while the car was in their possession. After taking the car for 2 additional evaluations, we learned that a spark can occur when a battery is replaced that can cause a power surge and would affect the radio and other electrical systems. The correct way to remove a battery would be to have a second power source hooked up. The car was returned to us this time with a cracked dashboard, as well as no power at all now to the radio. We are shocked at the amount of damage our car has had in the hands of this dealer.They have offered to fix the cracked dashboard, but do not feel responsible for the electrical problems. We are leery to even let them touch the car again. Service customers beware!!!! More

Fine but no car wash Would have been nice to have gotten the car wash since my car had a ton of winter stuff on it......they have a car wash there and it was not below fre Would have been nice to have gotten the car wash since my car had a ton of winter stuff on it......they have a car wash there and it was not below freezing......so......what's up with that??? More

Excellent service All work done in a timely manner. All work completely done. Service Dept customer service is very professional with no hassle to get me to th8ngs do All work done in a timely manner. All work completely done. Service Dept customer service is very professional with no hassle to get me to th8ngs done I did not need More

First time buyers! The service we recieved was beyond my expectations! The people we spoke with were very helpful and patient when we asked a million questions and helpe The service we recieved was beyond my expectations! The people we spoke with were very helpful and patient when we asked a million questions and helped us map out all our options. We got a great deal on a greag car and we left happy and satisfied! More

Great service Eddie was great to work with, and took into account my best interest. I would highly recommend him, and the Kia staff for their great service. Eddie was great to work with, and took into account my best interest. I would highly recommend him, and the Kia staff for their great service. More

Service I know it wasn’t the best of weather on the day I had my car serviced but I had a lot of road salt on it and it would have been nice to have it washed I know it wasn’t the best of weather on the day I had my car serviced but I had a lot of road salt on it and it would have been nice to have it washed off More

getting better I have had a really bad experience here and some good ones. This time was better, however it too much longer than anticipated and was there for almos I have had a really bad experience here and some good ones. This time was better, however it too much longer than anticipated and was there for almost 3 hours. More

Fast service They were able to fit me in for service for my AWD not working on a snowy day. I dropped it off in the morning and got a call it was done in the early They were able to fit me in for service for my AWD not working on a snowy day. I dropped it off in the morning and got a call it was done in the early afternoon. All fixed and covered under my warranty. Yay! Jamie was friendly and I walked out happy. I had assumed that I was going to have to wait for parts like other places I have had service done. So happy they are apparently well stocked and efficient. More

No hassles, work done well and efficiently Very friendly and very helpful and also very professional, all work was done perfectly car cane back clean,and was out on the road in no time Very friendly and very helpful and also very professional, all work was done perfectly car cane back clean,and was out on the road in no time More