
South Hills Kia
Canonsburg, PA
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Very responsive and efficient I had an appointment with South Hills Kia to get a sensor placed on my Kia sportage for 2PM on 2/12/19. My earlier appointments in the day were movin I had an appointment with South Hills Kia to get a sensor placed on my Kia sportage for 2PM on 2/12/19. My earlier appointments in the day were moving much faster than anticipated so I wanted to see if Kia could take me earlier. I called the dealership and had to leave a message so I thought there would be no chance to move up my appointment. Within 5 mins Jamie called me back and told me moving up my appointment was no problem. I took the car in for 1PM. I waited in the comfortable waiting area and within about 30 minutes Jamie came in and said I was all done. Jamie was very friendly and professional. She was very accommodating and because of her I was able to get home much earlier than anticipated. Thank you Jamie. More
Inspection Always friendly when I come here. Reasonable turn around time while I wait Was also able to fix a minor problem with the vehicle even though I did n Always friendly when I come here. Reasonable turn around time while I wait Was also able to fix a minor problem with the vehicle even though I did not have that scheduled More
Service Review I would recommend the department, but it’s not all roses. I bought my 2016 Optima back in November. The three times that I have filled the gas tank ha I would recommend the department, but it’s not all roses. I bought my 2016 Optima back in November. The three times that I have filled the gas tank has resulted in gas flowing back up and out of the tank. It covers the rear quarter panel and creates a large puddle on the ground. After a service check, it was determined that I receive a new gas tank. That was the reason for Tuesday’s appointment. I dropped it off at 7:00 AM, but picked it up after service hours Tuesday evening. My paperwork states that upon reassembly, child holder cover broke off and parts were ordered. No one mentioned that. I have not been called and told about it or when the parts are due in. The other two minor issues are the dirty footprints on my rear floor mats and the amount of gas that was put in the new tank. I dropped it off with just under a 1/2 tank and received a 1/4 tank. More
Friendly People The service writers are super friendly and always try to help! They are great! And the sales people are nice too!I would definitely go back again! The service writers are super friendly and always try to help! They are great! And the sales people are nice too!I would definitely go back again! More
Quick and effective Everyone did a great job. They came to me with prices and positions. Helped me choose the best option for my Kia and went with it. Service took less t Everyone did a great job. They came to me with prices and positions. Helped me choose the best option for my Kia and went with it. Service took less than an hour for new tires. More
State Inspection Always a great experience with your staff! Friendly, courteous, efficient, thoughtful, and timely with their notifications and responses. I always r Always a great experience with your staff! Friendly, courteous, efficient, thoughtful, and timely with their notifications and responses. I always recommend the dealership and service department to my friends and coworkers. More
Third Kia South Hills Kia the best ,so helpful ,will never go anywhere else looking forward to our next car already the Stinger can't wait. thank you Eddy for y South Hills Kia the best ,so helpful ,will never go anywhere else looking forward to our next car already the Stinger can't wait. thank you Eddy for you help. More
Service Department Always friendly! Never a long wait! Great job, Jamie! PS. No TV background noise in waiting room this time - added bonus (prefer quiet - most cust Always friendly! Never a long wait! Great job, Jamie! PS. No TV background noise in waiting room this time - added bonus (prefer quiet - most customers were reading a book while they waited). More
Great Service Great service and very prompt with an unexpected car wash! All employees that I encountered were very friendly! We normally use Jim Shorkey, but sinc Great service and very prompt with an unexpected car wash! All employees that I encountered were very friendly! We normally use Jim Shorkey, but since my works in South Point now we will get her car serviced here. Maybe even try the shuttle service next time! More
Great! I do not know her name, but there is a female associate who works in service. She is excellent to deal with and is great at her job!!! She was not the I do not know her name, but there is a female associate who works in service. She is excellent to deal with and is great at her job!!! She was not there at my last couple visits and I was very happy to see her back when I came this time! She goes above and beyond and really knows her stuff!!! More