South Hills Kia

We received a safety recall for our new Kia telluride dated July 31, 2024. It was for the front power seat motor and said we should have it fixed ASAP. We called the dealer the first time on 8/12, becaus dated July 31, 2024. It was for the front power seat motor and said we should have it fixed ASAP. We called the dealer the first time on 8/12, because we were away on vacation. We were told the message would go to the service manager and he would call us back when parts were available. We called back 8/19 and the same message was relayed to us. No replies. We called 8/21 , same message was told to us. We waited and called for the 4th time on 10/3. I told the person that this was our 4th call. I was told the service manager would have to call us back and he probably hasn't called us because parts aren't available. It is now 11/7 and we haven't been called back. I am ready to call another dealer which will be farther away and ask if they can take care of the recall! More

My new KIA telluride needed a new engine due to recall. John in service department was great in ensuring the replacement engine was done expeditiously and that we received a loaner car promptly. This was John in service department was great in ensuring the replacement engine was done expeditiously and that we received a loaner car promptly. This was in spite of my mistake in bringing in my KIA a day early as I confused the appt time 5 stars to the service dept More

Salesman and finance guys were great Made us feel confident with our purchase. Very nice confident with our purchase. Very nice More

Great dealership and service department. All work is always completed in a timely manner. Overall good communication with all the service team. I've had Kayla several times and she is the All work is always completed in a timely manner. Overall good communication with all the service team. I've had Kayla several times and she is the best with explaining pricing and what to expect wit upcoming visits. More

Very smooth purchase. Everything explained thoroughly. Would definitely buy again. Very professional. I hope service when needed will be as good. Everything explained thoroughly. Would definitely buy again. Very professional. I hope service when needed will be as good. More

The people there were so accommodating and very professional. We were assisted with respect and it was also clean.Taylor is an asset to the company. professional. We were assisted with respect and it was also clean.Taylor is an asset to the company. More

Sales person excellent (Dave) New car but regular maintenance fine. personnel friendly and knowledgeable too maintenance fine. personnel friendly and knowledgeable too More

Excellent experience. Eddie is very knowledgeable and helpful. I have been a Kia loyal customer for nearly 15 years. Eddie is very knowledgeable and helpful. I have been a Kia loyal customer for nearly 15 years. More

The car was ready on time and the service done properly. The customer service was great! The customer service was great! More

John, the service rep provided Good communication and his team provided fast thorough service on our Kia Sportage team provided fast thorough service on our Kia Sportage More