South Hills Kia

Passenger side window would go down but not up. Searches of that particular issue on KIA Sportage from that year indicated that the likely cause was the driver side switch. Service department fir Searches of that particular issue on KIA Sportage from that year indicated that the likely cause was the driver side switch. Service department first replaced passenger side motor, did not repair issue, replaced passenger side switch, did not repair issue, finally replaced driver side switch and issue was resolved. I was charged for all three parts and associated labor. I have no way to prove my point, but truly believe that all three parts did not fail at the same time. I feel that the technician should have better reviewed the issue since the problem obviously was reported on previous Sportage vehicles. I also feel the parts that were replaced should have been swapped back in to ensure that each part was really defective rather than just charging me over $1,300 for all of the parts and labor. I will be in the market to replace one of my current vehicles and had considered the Telluride, but am not considering it after this experience. More

The service department is friendly, responsive, and prompt. They communicate throughout the service experience. I would highly recommend South Hills KIA. prompt. They communicate throughout the service experience. I would highly recommend South Hills KIA. More

Jim and his service department, as well as the management and owners of his dealership, are all amazing. I don't trust anyone else with my vehicles. Jim and his team are quick, responsive, and great to work and owners of his dealership, are all amazing. I don't trust anyone else with my vehicles. Jim and his team are quick, responsive, and great to work with. More

Could not have asked for a better salesman. Eddie was just so complete in answering all our question. He was also not a pushy salesperson. Eddie had the car completely ready for us when we cam Eddie was just so complete in answering all our question. He was also not a pushy salesperson. Eddie had the car completely ready for us when we came to pick it up. I would recommend Eddie to anyone to buy a car from. More

Eddie has been super helpful. He always seem to find the right vehicle for us. He always seem to find the right vehicle for us. More

I just had an oil change and tire rotation. Did not have a long wait. Very courteous customer service. Did not have a long wait. Very courteous customer service. More

Very responsive and easy to work with. She showed us the special features of the car. She was awesome. She showed us the special features of the car. She was awesome. More

Very easy to work with. Ed Aguirre. (The salesman who sold us our car) called me and explained the difference of paying for the oil change that was being done on my car ver Ed Aguirre. (The salesman who sold us our car) called me and explained the difference of paying for the oil change that was being done on my car verses a three-oil change deal that was offered. I really appreciated the phone call and of course the great deal. More

I have no problem with the service advisors nor the mechanics, but the process of trying To get ahold of service is another story. They send you to a call center which is incredibly frustrating. You h mechanics, but the process of trying To get ahold of service is another story. They send you to a call center which is incredibly frustrating. You have to pick the sales option and then transfer to service . They also never call you back if you leave a message for them More

My service work was completed on time. The service experience was smooth and straightforward from drop off of the vehicle until pick up The service experience was smooth and straightforward from drop off of the vehicle until pick up More