South Hills Honda

Lou was excellent to work with and he was very helpful during all parts of the sales cycle. I would recommend working with Lou and the team at South Hills Honda if you are in the market. during all parts of the sales cycle. I would recommend working with Lou and the team at South Hills Honda if you are in the market. More

I had a pleasurable experience with purchasing my new Civic. Lou Muth was our salesman and he was very professional about the whole thing. he actually wanted to help us with making our purchase and wasn' Civic. Lou Muth was our salesman and he was very professional about the whole thing. he actually wanted to help us with making our purchase and wasn't pushy. I would recommend seeing him when you want to purchase a new Honda. More

I would recommend this dealership to all and everyone who wants to be treated fair and with respect. They really go the extra mile to please. Bought new 2012 Accord recently and it's a pleasure to drive. Eve wants to be treated fair and with respect. They really go the extra mile to please. Bought new 2012 Accord recently and it's a pleasure to drive. Everything they promised us they delivered and then some. I really can't find one thing to complain about. Mr. Norton is the kind ofd Man who aims to please, Mr. Gracey is the same. As for service I haven't used it yet so really can't comment. The Honda car company builds good quality cars and South Hills Honda is the place to buy one with good people there to help you. My Wife and I are completely satisfied with the deal and the way we were treated by all who works there. More

Great Dealer and was able to get me exactly what I wanted without any problem. The delivery and all options requested were installed without any problems. Any imperfections were handled in a professional m without any problem. The delivery and all options requested were installed without any problems. Any imperfections were handled in a professional manner. More

I went into the dealership to buy one Honda CRV. Lou Muth was my salesman from start to finish and it was a pleasurable experience. As a matter off fact, so pleasurable, I came back to buy a second car Muth was my salesman from start to finish and it was a pleasurable experience. As a matter off fact, so pleasurable, I came back to buy a second car the next day.... An showroom floor Honda CRZ. If I remember correctly it was Lou's idea to place it on the showroom floor. Had he not made that suggestion I may need have seen this car. I was not looking for a second car, but alou worked his magic a second time and made me a satisfied. Ustomer two days in a row. More

My husband made an appointment to have RECALL item fixed. When I dropped the car off my windows were down and I overheard to mechanics talking. In reference to me being a woman I heard them say to one anoth When I dropped the car off my windows were down and I overheard to mechanics talking. In reference to me being a woman I heard them say to one another "What have we here...?" I immediately felt uncomfortable being a woman at this dealership. My Service Advisor was Ryan Klanchar. I explained that we had an appointment to have a recall item fixed. I told him that I would need the car back by 3pm. He said this should be doable. When I arrived at 3pm, Ryan seemed to have no idea who I was. When I explained who I was and why I was there all I got was, "Well we didn't call you yet." When I asked what was taking so long or why it wasn't finished, I was greeted with a chorus of "I don't knows..." "I'm not the mechanic..." "I just came onto this" "I wasn't the person who talked to you husband..." I asked him to please find out more information. When he returned he told me that the had just finished up diagnosing the problem. They didn't have the parts. I could bring the car back in a couple of days. WHAT? We made an APPOINTMENT to have this PARTICULAR RECALL corrected. WHY WEREN'T THE PARTS THERE? Why did a diagnoses TAKE OVER THREE HOURS? Why didn't you call to tell me I could pick up the car earlier? Suddenly the MIGHT be able to have the parts in by tomorrow -- but I wold have to call THEM. This car dealership is a bunch of arrogant cowboys. Disrespectful and irresponsible. My family ALL OWNS HONDAS but we will travel to another dealership in the future. More

My wife and I were out to buy a new SUV, and we were very interested in the Honda CRV. We arrived at South Hills Honda at 4:00 on a Saturday afternoon, the dealership closes at 5:00 so we didn't really have interested in the Honda CRV. We arrived at South Hills Honda at 4:00 on a Saturday afternoon, the dealership closes at 5:00 so we didn't really have any plans of walking away with a car that day. When we arrived, we started looking over the CRV in their show room. We looked at it and walked around for about 10 - 15 minutes before we were finally greeted by someone (this is the only reason I took 1 star off customer service). However, in their defense, there was absolutely packed that day. The person who greeted us asked if we had been assisted yet and we told him no, so he said "Well let's see if we can't remedy that". Within 5 minutes he introduced us to TJ, who took us on our test drive of the Honda CRV. We absolutely loved it, and TJ was fantastic and incredibly knowledgeable for such a young person. He gave us a lot of good information on the CRV and its competitors, and it didn’t feel at all like he was trying to persuade us or bad mouth other brands. He was just straight forward and honest with us the entire time. When it came time for the credit check, TJ told us he believed that we’d qualify for 1.9% or 2.9% APR financing. However, when the credit check was run he told us that we actually qualified for 0.9% financing for 5 years! He sounded just as excited about that as we felt about it! They offered us the car for a little over $1000 under MSRP, and with the fantastic APR, we jumped on the deal. Once we were officially approved it was time to talk to Frank about the financing. Frank, like TJ, came across as straight forward and honest the entire time we talked with him. He lined up several options for us to look over the “additions” that they try to sell you. But the best part was that Frank didn’t try to sell us on anything! He even told us that he didn’t recommend certain options for us because he didn’t think they would benefit us at all. This was a huge relief to us as we were both somewhat expecting that he’d be trying to sell us on the extras. Overall our experience at South Hills Honda was fantastic! We would highly recommend them to anyone looking for a Honda vehicle, and ask for TJ Stipanovich and Frank Guerra! More

My husband got a car from South Hills Honda last fall. I My husband got a car from South Hills Honda last fall. I remember his experience being very positive. Now that I am looking for a car I made an ap My husband got a car from South Hills Honda last fall. I remember his experience being very positive. Now that I am looking for a car I made an appointment to go into South hills. The woman on the phone was very friendly and answered many questions I had over the phone. I usually have so many questions that people tell me to come in. I am excited about my Saturday appointment. Their customer service so far is absolutely wonderful. More

I was in the market to purchase a vehicle for my daughter and one of the dealers I considered was South Hills Honda. I asked for pricing for two models she was considering via email. I received a call and and one of the dealers I considered was South Hills Honda. I asked for pricing for two models she was considering via email. I received a call and gave Greg the information and he promised he would get the pricing to me that evening or the next day. I expected it by email as he requested. It took him three days to try to get the pricing to me, but via phone, not email. After I left a message for him to provide the pricing to me. All he gave me via email was what the monthly payment would be. Nothing to do with purchase price, tax, fees, etc. so that I would know what I am buying. That tactic is old. I won't visit a dealer unless I have something in writing before I go in. I have been burned before by misrepresentation. I would stay away from this dealer and their sleazy tactics. More

if you have a trade, i would look elsewhere. Took my car in for trade on a used Honda fit. Had car appraised for another dealership for trade and was quoted 8400, the most they would give me is 4200. Grante in for trade on a used Honda fit. Had car appraised for another dealership for trade and was quoted 8400, the most they would give me is 4200. Granted other dealership may have artificially increased price, but not by double the price. They're trade value snare horribly messed up. Tried to tell me that my car needed 5000$ in work, and that they only sell cars in topnotch condition, but the fit they were going to sell me had rust spots, and needed new brakes in the front very badly. How can you be that particular but not replace not replace something as simple as brakes. c'mon guys, you swindlers will have to try harder than that. More