South Hills Chrysler Dodge Jeep RAM FIAT

Took my Durango in for exhaust manifolds. I purchased the parts prior from this dealership due to the shop I work at getting a parts discount. I was quoted $750. Shortly after the vehicle was dropped off we parts prior from this dealership due to the shop I work at getting a parts discount. I was quoted $750. Shortly after the vehicle was dropped off we recieved a call saying the heads would need removed. Being a mechanic I completely understood the situation. When I was told the cost would now be $1300 I approved the repairs without issue. After repairs where completed I was told the bill is now $1658. This is on top of the $350 worth of parts I purchased from this dealer for this job. I simply asked why the increase and was told due to parts. Not sure how this dealership works but at the dealer I work for we put parts on our qoutes. But I excepted the reasoning and didnt contest the charges. No complaints. A week later I'm driving home and attempted to clean my windshield. Washers nozzles wouldnt spray. Thought nothing of it and figured it was out of fluid. Fill it up today and try again. Still nothing. Open the hood and try. Washer fluid squirting out underneath the hood. Both nozzles are broken off under the hood and one is being held together with a wire tie. I never had any issue prior to this repair. So I take it back to the dealer. I explain what happened. I'm told there is no way they did this. And I'm basically called a liar. So you're telling me your tech spent over 8 hours under my hood and there isn't the slightest possibilty that he could have caught the hose and broke them off? I spent $2000 dollars at this dealer to fix my vehicle and they want to fight me over $70 worth of washer nozzles. This dealers service department is a joke. Spend your money elsewhere and get better service. Ps. Ebay has OEM nozzles $12 for the set. More

Mark was Great in the purchase of my 2019 Renegade I've purchased seven vehicles from one other dealership, but in this case, I needed to buy NEW due to rollover on my 2014 Dodge Charger. I would have I've purchased seven vehicles from one other dealership, but in this case, I needed to buy NEW due to rollover on my 2014 Dodge Charger. I would have liked a bit more for my trade, but the deal got done and the rollover was nearly wiped out by half due to rebates and discounts. They worked my deal to get me into my new Jeep Renegade and that was the result I was looking for. More

Derek was our salesman. He was very helpful & answered all of our questions. Derek was able to find a Durango that we wanted will all the bells & whistles. We have had a couple of questions since gettin all of our questions. Derek was able to find a Durango that we wanted will all the bells & whistles. We have had a couple of questions since getting the car. He called us back with the answer right away. More

Very accommodating. Smooth transition with the purchase and trade-in. Easy through finance, we were in and out quickly. Pleasant and efficient sales staff and clean showroom. and trade-in. Easy through finance, we were in and out quickly. Pleasant and efficient sales staff and clean showroom. More

Very friendly and accommodating. Will purchase from again. They were very helpful throughout the entire purchasing process. We will be back to purchase vehicles in the future again. They were very helpful throughout the entire purchasing process. We will be back to purchase vehicles in the future More

My husband and I were looking at different SUVs. We were so happy to come across South Hills Chrysler Dodge Jeep. They had a Cherokee in our price range and in great condition. We are highly satisfied with so happy to come across South Hills Chrysler Dodge Jeep. They had a Cherokee in our price range and in great condition. We are highly satisfied with the service we received. We will continue to use them in the future. More

I have now used this service center twice and have had an awful experience both times. The customer service leaves a LOT to be desired. Today I made the second attempt to have a recall pair executed......on awful experience both times. The customer service leaves a LOT to be desired. Today I made the second attempt to have a recall pair executed......on the first attempt I made an appt 2 weeks in advance yet after spending an hour in the waiting room I was told they didnt have all the parts to complete it!! I return there today, again with an advance appt. and despite there being FOUR people behind the checkin desks I am directed to the one person on the phone. I stand and wait for him to complete his call (several minutes) while the other three stand and look at me. Then, after handing over my keys and spending time in the waiting area I am AGAIN told they don't have the parts. xxx??? A massive waste of my time and time away from work. Unreal.....just unreal. They would do well to make a trip to the VW dealership down the road and see what great customer service actually looks like More

Great car buying experience for my wife and I. Salespeople were not pushy. Finance department was friendly and helpful. We felt like we got a fair deal. I will definitely consider buying from here Salespeople were not pushy. Finance department was friendly and helpful. We felt like we got a fair deal. I will definitely consider buying from here again for my next vehicle. More

Our salesman Andy kept us informed and made our purchase process easy finance was a quick and extended warranty offer seems to be great thanks process easy finance was a quick and extended warranty offer seems to be great thanks More

The staff was friendly, trustworthy and service oriented. I will recommend this dealership to others. The transition to a new vehicle a pleasant experience, not dominated by high pressure tactics. I will recommend this dealership to others. The transition to a new vehicle a pleasant experience, not dominated by high pressure tactics. More