South Dade Toyota

I bought a 2008 Toyota sienna with 77k miles, I asked if it still had any kind of warranty the salesman and the finance manager said not to worry that it was a certified Toyota . That any problems with it t it still had any kind of warranty the salesman and the finance manager said not to worry that it was a certified Toyota . That any problems with it that Toyota would take care of it but that my van was fine and that there was nothing to worry about. Well I have a $369 monthly payment and 3 months after I have this van it broke down. I took it in to Toyota , I was told it needed a new water pump and the rack and pinion a total bill of $1150.00. And that my van was not certified. I don't have the money to fix it I called Toyota for 3 weeks already every day and they are not doing anything about it. I am very disappointed all they want to do is sell at the moment any not follow up with their customers they don't care in keeping a customer . So beware and go somewhere else where they do care about you and your business. More

“Family owned” “New Management” its all a joke. This dealership is a prime example of all the negative stereotypes of car dealers and of South Florida wrapped in one. They count on you not know what th dealership is a prime example of all the negative stereotypes of car dealers and of South Florida wrapped in one. They count on you not know what the car value is and take advantage of you because of it. Before you buy a car from them, before you even go to their dealership do a little research. Start with kellys blue book, Edmunds.com and look up the car average paid price. Then go to truecar.com. Compare the 3 numbers. Read through what truecar.com has to say about dealer incentives and pricing. Now the prices and story they will give you will seem like a joke. Then there will be a lot of confusion. They will speak in Spanish if they think you do not know it. Then more confusion. Then a story that the price is so low because of their low overhead. Don’t play the game. A car dealer can do just fine on 3-5% profit. This dealer aims for 10%. Shame on them. When they go out of business…that’s probably the only time you will buy a car at the average price the rest of south Fl pays. My advice, go to Hyundai. The story and price did not change through the buying process. No confusion. More

I HAD A LEASE ON A SATURN VUE THAT WAS ENDONG ON JANUARY 8th AND I WAS OVER THE MILES. SO I CAME TO THIS DEALER CAUSE I EXPLAIN TO THEM OVER THE PHONE ABOUT MY SITUATION AND THEY SAID THEY WERE GONNA HELP 8th AND I WAS OVER THE MILES. SO I CAME TO THIS DEALER CAUSE I EXPLAIN TO THEM OVER THE PHONE ABOUT MY SITUATION AND THEY SAID THEY WERE GONNA HELP ME WITH THAT. SO I TOLD THEM THAT THE ONLY REASON I WOULD BUT A CAR FROM THEM IT WILL BE IF THEY COULD SOLVE MY PROBLEM WITH THE OVERMILEAGE ON THE OTHER CAR. MONTHS AFTER I START RECEIVING LETTERS SAYING THAT I OWED AN AMOUNT OF MONEY BECAUSE OF THE MILES ON THE OTHER CAR, AND WHEN I TALKED TO THEM THEY JUST WASHED THEIR HANDS SAYING THAT THEY WERE NOT RESPONSIBLE FOR THAT BECAUSE THEY HAD NOUGHT THAT CAR AND THAT WAS IT. SO NOW I HAVE THAT DEBT PLUS THE CAR THAT I BOUGHT FROM THEM. VERY IRRESPONSIBLE AND LIARS. More

I went to the dealer and bought a 2007 Camry on 5/9/12. I love that car but after purchasing it they forgot to get the ash from me and called me and told me they had the 2nd key for me here and to come pick love that car but after purchasing it they forgot to get the ash from me and called me and told me they had the 2nd key for me here and to come pick it up and I said mail it to me and then he stated he forgot to get the cash form me so I said I about an hr away so I can mail it to you and he (Ruben) said I would need to pull over because he needed it now or they would note my car a s a repo in the morning so I had to pull over for an hr then he stated guy didn’t bring the key yet so he would mail it to me, then about 2 weeks after purchasing the car they called me while I was in the hospital asking me for a phone bill and I stated to them I do not have one so Rick said they would try to waive it (never heard from them again) then I received a letters from my former finance bank 6/4/12 that I owe 1 mo on my car so I called to asked Rick the financing manager and asked him what’s going on with the payoff and my key, they told me they need a phone bill again and he said he’s was working on it AGAIN and Ruben was working on the key and that he didn’t have to deal with this crap it was the sales person problem but Ruben was never available and never picked up the phone. They were very rude, never followed up with you, made excuse after excuses and NOTHING was getting done so I call the financing company myself on 6/7/12 to explain to them I didn’t have a phone bill and after 20min they said ok I was approved and call the dealership it should be in there system in the next 15min…that’s all they had to do!!! NOW (6/14/12) my tag expires 6/15/12 so I went to the DMV to renew and they said that they never received transfer paper work form the dealership, this is over a month since I purchased that car and they still haven’t sent my transfer paper work??? I called and spoke to Ruben and he said he working on it, never called me back to follow up called him a few times NO ANSWER had to speak to someone in accounting and she told me they are getting the tag but I would have to pick it up which is 1hr and a ½ drive away and she would see about mailing it. Last I heard about paying the balance on my trade in car, is that a check was mail and while it’s in the mail my pervious bank is calling me and has lowered my credit score due to 30 day delinquent bal. This is very frustrating, I had a horrible experience here and would not recommend this dealer ship to ANYONE…RUN!!!!! *unprofessional, rude, not helpful and just wants the car off their lot and then there done with you. NEVER AGAIN!!! Still dnt have my key, my trade in isn’t paid off and my car was purchased 5/9/12 and it 6/15/12. More

Sales person called me for days to buy a car here. I was offered to pay the remainder of my lease in lieu for a trade in. I went to the dealer and bought a new Camry 2012. I love that car! But now I am rece offered to pay the remainder of my lease in lieu for a trade in. I went to the dealer and bought a new Camry 2012. I love that car! But now I am receiving letters from my former finance bank that I owe 2 mos. I am calling the dealer, the sales person, the acctg dept and NOTHING. Last I heard - over a week ago, is that a check was mailed. But now that I need the check info, they are all MIA and not returning my calls. This is very frustrating. This is my 5th car and first time that I had this horrible experience. Eager to sell but run when a problem needs to be fixed. *** Update *** After long agonizing 6 weeks, finally I got a response. They are honoring the deal, yay! but they are cutting the check in bits and pieces. One payment now, and one in 15 days. Anyhow, at least they are honoring their word. Therefore, I have modified my previous rating. More

Years 1984 & 1988 I purchased my 1st & 2nd Toyota from this dealership. The experience was fantastic then. Since then I have strayed 2 other times. It was time to purchase a new car and I was drea from this dealership. The experience was fantastic then. Since then I have strayed 2 other times. It was time to purchase a new car and I was dreading to go to any dealer. So I returned to South Dade Toyota. Thank God I did. This was by far the best car shopping experience I have ever had. I was greated promptly when I arrived. The staff was friendly but unlike other places they were not pushy. They listened to my needs and were able to accommodate me. I drove off in a beautiful 2010 car the same day. I do not know why I every went to any other dealer. More

This was by far the best experience I've ever had in buying/leasing a car. Usually it takes all day to complete the paperwork etc that goes along with it. Sometimes at the end you leave without a car, buying/leasing a car. Usually it takes all day to complete the paperwork etc that goes along with it. Sometimes at the end you leave without a car, or without getting exactly what you wanted, or you are so tired and aggravated from sitting in a showroom all day you take what you can get and leave. I was able to get exactly what I wanted and still be out in time to enjoy the entire day in my new car. Jose was so helpful, he made the process so easy and fast. Everyone at the dealership we came across was very pleasant and accomodating. I have never been in and out of a dealership so quickly and painlessly. I have already been giving out recommendations to my friends & family. I will definitly be back. More