South Dade Kia - Service Center

They didnt have the part available for me even though i did have an appointment with them and they knew what work we were going to do. So, i lost the trip and time that day, then they told me they were goi did have an appointment with them and they knew what work we were going to do. So, i lost the trip and time that day, then they told me they were going to call me whenever the part arrive, aprox 1 week, but they didnt so 2 weeks later i have to call them back and find out for myself it the part was already available or not. After that yes they were professional and did the job. More

Everything went great. I had all my recalls taken care of in one day. Satisfied with the service 👍 I had all my recalls taken care of in one day. Satisfied with the service 👍 More

Excelent service department exact time to finish the job.Henry was excellent person who handles my service job.Henry was excellent person who handles my service More

Terrible service. It takes the entire day to change oil. Mechanic forgot to repair issue. I had to come back to the dealer for repair. It takes the entire day to change oil. Mechanic forgot to repair issue. I had to come back to the dealer for repair. More

Immediately attended. Ha information of appointment. Waited at facility and had information of what was done. Good service. Ha information of appointment. Waited at facility and had information of what was done. Good service. More

My husband took the car to be serviced on 4/07/2022. He said the person who took care of him was excellent, and gave him good advice to better take care of our Kia Soul 2022. He said the person who took care of him was excellent, and gave him good advice to better take care of our Kia Soul 2022. More

Came with a light of warning. They investigated it and found solution immediately. Then they fixed it They investigated it and found solution immediately. Then they fixed it More

Came in for oil change and rotation. After I left I discovered that the rotation was not performed. I went back, they took my car back and then after waiting 45 more minutes I was told t After I left I discovered that the rotation was not performed. I went back, they took my car back and then after waiting 45 more minutes I was told that they checked the cameras and that the rotation was completed. They showed me camera view, and only the rear of vehicle could be seen. I know for an absolute fact the rotation was not performed because I have 2 very distinct marks on my rims and those rims were in the exact same location before and after the imaginary rotation service. I don’t care what the manager or the technician says, I know for a fact that my tires were in the exact same location before and after the rotation. I paid for a service that wasn’t completed. Second, with the oil change fluids like window shield wiper fluid is supposed to be refilled. Mine was refilled with straight water. That is not right. I basically paid for 2 services and one wasn’t performed and the second was done half assed. This was my second oil change and rotation with this dealership. The first time I had no issues. But I will 100% be videoing my tires prior to my next rotation. And honestly if I hadn’t already purchased the oils change and tire rotation package with my car, I would never take it back there. More

Good service, I was happy enough to come back. My service advisor was great. The My service advisor was great. The More