South Dade Kia - Service Center

Very good treatment, good kindness, they assisted me very well, I recommend the service department 100%, the man who assisted me was very professional and trained well, I recommend the service department 100%, the man who assisted me was very professional and trained More

I got my vehicle on the time I was promised. Everett was very good at following up with me. He is very good at what he does. Everett was very good at following up with me. He is very good at what he does. More

Muy buena atención lo recomiendo al cien por ciento muy amables y serviciales los mejores amables y serviciales los mejores More

Es un dealer que trabaja rápido y eficiente, mucha amabilidad, siempre uso este dealer para mi carro amabilidad, siempre uso este dealer para mi carro More

Henry was very helpful but the team had never heard of replacing the halogen lights in my car. This was my second time there for the replacement. Henry was the only advisor to follow up, read the letter replacing the halogen lights in my car. This was my second time there for the replacement. Henry was the only advisor to follow up, read the letter and move forward with my repair. Kia sent a letter to me but your system still required me to wait for over an hour for their authorization for the repair which I had a letter for. It seems like the larger company should make this easier for its service centers. Henry did the best he could navigating the red tape of the company. More

I am extremely disappointed with my experience at South Dade Kia, and I feel compelled to share my negative feedback. I purchased a brand new Kia K5 GT Line 2021 from them, and it has been nothing but a he Dade Kia, and I feel compelled to share my negative feedback. I purchased a brand new Kia K5 GT Line 2021 from them, and it has been nothing but a headache from the start. First and foremost, I have never received a single call from South Dade Kia for a service appointment. It's bewildering that a dealership would fail to reach out to a customer who purchased a new car from them. This lack of communication raises serious concerns about their commitment to customer service and safety. To make matters worse, I recently discovered that my Kia K5 GT Line 2021 is subject to a recall related to the seatbelt. I learned about this recall through internet, not from the dealership. It's beyond comprehension that South Dade Kia did not notify me about a safety issue with my vehicle. This negligence on their part is inexcusable and puts their customers at risk. Kia K5 GTline has an issue with oil change lights, it will not show up on the dashboard, just advising potential buyers. Also, they would do anything to not cover any repair. They only care about money. This is so bad experience that I am taking legal action against this dealer and I am requesting all of my comunication transcripts with them and they are offering excuses that this records may take several weeks. I expected better from a reputable dealership, especially when it comes to the safety and well-being of their customers. South Dade Kia's failure to communicate, provide adequate service, and address a critical recall issue has left me deeply unsatisfied and concerned about the quality of their customer care. I strongly urge potential buyers to think twice before considering South Dade Kia for their automotive needs. This dealer and Kia is full of disclaimers, read very carefully the small font before making a decision. 10 years warranty is full of nonsense and they will look for any excuse just to not grant it. DO NOT CHOOSE KIA OR SOUTH DADE KIA. More

Excelente, profesionales, Rafael nos dio un excelente trato muy amable y pendiente de lo que me gustaba. trato muy amable y pendiente de lo que me gustaba. More

Excellent service! My car was conveniently picked up at my house and returned within a couple of hours. Staff is very friendly and helpful! My car was conveniently picked up at my house and returned within a couple of hours. Staff is very friendly and helpful! More

The services for vehícule are so spensive, the services it’s too much if you want to do everything it’s too much if you want to do everything More

Everitt Gilchrist (service writer) and Alejandro Calveho (Service Manager) were very helpful And supportive to me! (Service Manager) were very helpful And supportive to me! More