South Dade Kia - Service Center

Good customer service at the service center I couldn’t ask for better service people like Josh(service) and Juan (master mechanic). They all were very good to me, made sure I was taken care of a I couldn’t ask for better service people like Josh(service) and Juan (master mechanic). They all were very good to me, made sure I was taken care of and satisfied with the service I received. I will be back and I will tell everyone about your service!! More

Excellent service The service is excellent Rex Padrón is a good customer service representative Joshua Pallo is also a good customer service representative Thank The service is excellent Rex Padrón is a good customer service representative Joshua Pallo is also a good customer service representative Thank you Kia excellent service excellent service More

service department I JUST KNOW THEY NEED TO GO SEE REX IN THE SERVICE DEPARTMENT HE IS FANTASTIC AND TAKES GOOD CARE OF YOU WILL CONTINUE GOING THERE AS LONG AS HE IS TH I JUST KNOW THEY NEED TO GO SEE REX IN THE SERVICE DEPARTMENT HE IS FANTASTIC AND TAKES GOOD CARE OF YOU WILL CONTINUE GOING THERE AS LONG AS HE IS THERE . THANK YOU REX More

Oil change should not take 3+ hours If I have an appointment I don’t think I should have to wait too long for service. And if a recall is necessary I should be told before the work is do If I have an appointment I don’t think I should have to wait too long for service. And if a recall is necessary I should be told before the work is done not after. More

Good timely serv ice - Waiting room is not appropriate The service was good and timely even faster that what I was expecting. Unfortunately their waiting room is in inadequate conditions, coffee machine ou The service was good and timely even faster that what I was expecting. Unfortunately their waiting room is in inadequate conditions, coffee machine out of service, not enough seats for the clients and quite inadequate. More

Service I love servicing my vehicle at sunshine Kia my service advisor was great very polite. I will come back to see josh again when it time. I love servicing my vehicle at sunshine Kia my service advisor was great very polite. I will come back to see josh again when it time. More

Pleasant My experience at Sunshine Kia was a pleasant one, the salesperson Mr. Cannon and finanace person Mr. George Okoth were very friendly and very helpful My experience at Sunshine Kia was a pleasant one, the salesperson Mr. Cannon and finanace person Mr. George Okoth were very friendly and very helpful and patient while making my decision to purchase a Kia Cadenza. Thank you for a pleasant experience! God Bless! More

Always fast and friendly The staff is always friendly and the work is always professional. Josh is always helpful and always offers service options for me. I definitely recomm The staff is always friendly and the work is always professional. Josh is always helpful and always offers service options for me. I definitely recommend service here. More

Long time customer I have leased and bought a few KIAS from you guys through the years and have always felt you do a great job. It's always been a pleasure to deal with I have leased and bought a few KIAS from you guys through the years and have always felt you do a great job. It's always been a pleasure to deal with Leon Cannon. He has been extremely helpful at all times. I'm also always happy to see Josh Pallo in servicing. He does a fantastic job every time and I very much appreciate it. More

Slow Service I obtained an appointment using their service app on line. When I arrived I was met right away. I explained I had an appointment for an oil change. I obtained an appointment using their service app on line. When I arrived I was met right away. I explained I had an appointment for an oil change. The service center rep stated they do not have access to that program and he could not confirm I had an appointment. He gave me a wait time of one hour and forty-five minutes for the oil change and car wash. I waited for an hour and a half and looked for the service rep that had assisted me and he was no where to be found. I remained outside near his booth to see if he returned. At two hours I approached another service representative. He asked who assisted me, and I described the guy. He pulled my paperwork. He told me my vehicle was probably in the back getting washed. He asked if I wanted the vehicle back even if it wasn't not wash yet as well. I told him yes. He brought the unwashed vehicle back, and then took me to the cashier. It took two hour and thirty minutes for an oil change. The first service center representative forgot about me and did not inform anyone else of the work being done to my vehicle. I was very disappointed with his treatment of me and overall the time it took to get a simple oil change done when I used their appointment service app to set up an appointment. More