South Dade Kia

Great! It's been a long time since i've received this kind of experience at a dealer. Amanda's professionalism is one to be commended and we'll by all of ou It's been a long time since i've received this kind of experience at a dealer. Amanda's professionalism is one to be commended and we'll by all of our vehicles from her. More

My experience at Kendall Kia was excellent, the employees were very friendly and professionals, especially Lilian Smith, who helped me at all times looking for me the best deal w was excellent, the employees were very friendly and professionals, especially Lilian Smith, who helped me at all times looking for me the best deal without compromising my budget, thank you Lilian!, I am now driving a nice car and pay the right affordable price. More

5 Stars Lillian sold me a 2014 SOUL. She was very pleasant and easy to talk to. Lillian answered all my questions and made sure I got the best price. She and Lillian sold me a 2014 SOUL. She was very pleasant and easy to talk to. Lillian answered all my questions and made sure I got the best price. She and Leon teamed up to teach me how to use all the special features in the car before I drove off. In my dealings with the Service Dept, I found them to be polite, diligent, and thorough. I ordered leather seats and had them installed quickly.Great service all around. More

GREAT DEALERSHIP! I'm a college student, and I took a chance with KIA after I ran into some car troubles a few weeks ago. I recently purchased the 2014 Kia Soul from th I'm a college student, and I took a chance with KIA after I ran into some car troubles a few weeks ago. I recently purchased the 2014 Kia Soul from this dealership, and I am ecstatic! My sales rep Lillian was very helpful, and took her time to ensure I was being helped, and making the right decisions. She was patient, knowledgeable, and more than welcome to assist. All of the employees were polite which made the experience even better since it was my first time purchasing a car. It was a pretty smooth process altogether, and I definitely recommend anyone to visit this dealership! More

Horrible communication and cannot handle criticism Just had the worst, most unbelievable sales experience. I came to these guys with the easiest sales scenario ever. I had been watching these cars for Just had the worst, most unbelievable sales experience. I came to these guys with the easiest sales scenario ever. I had been watching these cars for a while and knew what i wanted. I told them online what car I was interested in. There was no negotiation, there was no walking the lot, no sales pitch, no test drive and no finance hassle as I was paying CASH! We came to an agreement and they were to send me the paperwork for signing since I live out of town. I asked for the paperwork to be delivered Wednesday morning to accommodate my work schedule. It did not come in until late Wednesday evening and then it had incorrect name spelling on the title and contract of sale. I was told the paperwork would be resent, so I scheduled around this with my work schedule. When the paperwork did not arrive two days later I called and was told that there would be no new paperwork and that I just had to strikethrough and hand write in the corrections. By this time I had rearranged my work schedule twice and it caused my wife to drive 45 minutes each way so we could do a notary signing of the documents. I was also told on two occasions that Nelson Meija would call me or send me documents which he never followed up on. I voiced my concerns and asked them to help me out by assisting in getting the car to the town I live in. I was informed via text message of all things to either accept the original deal or walk away. I asked for a call from upper management - nothing came. I called Frank the sales manager, and all anyone wanted to do was throw their co- workers under the bus for not handling this properly, but they never put any effort into making it right by me. Thirty minutes after my wife and I notarized the documents I received a call from Frank the sales manager on a blocked line talking in low tones telling me that they were pulling out of the deal and we're unwilling to sell me the vehicle that I had chosen - end of conversation - no explanation, no apology - and I hadn't even yelled or cursed at them. The worst skills in dealing with people that I have seen. More

Because my wife and I have a Kia Sorento and a Kia Sedona. We bought them at this dealer and so far we are extremely happy with the treatment. All my life, prior to buying my Sedona, I was a Ford Do Sedona. We bought them at this dealer and so far we are extremely happy with the treatment. All my life, prior to buying my Sedona, I was a Ford Dodge man... but now I am a Kia customer and very satisfy with it. Gonzalo Pedroso is always there for us and if we dont call him, he will call us to make sure that everything is in order. Again thank you all for your great customer service. More

Gilberto was professional and very nice. He called as soon as he found problem and had my car ready the same day. i will definitely be bringing my car back for service soon as he found problem and had my car ready the same day. i will definitely be bringing my car back for service More

Very good service, he explained everything that was needed for my 2nd service, and the service only took an hour and 15 minutes and contacted me when the vehicle was completed. I was amazed how fast an needed for my 2nd service, and the service only took an hour and 15 minutes and contacted me when the vehicle was completed. I was amazed how fast and great this service was. More

Bad treatment to customer. I hope that anyone that thinks about putting a hold fee for a pending deal/negotiation gets a letter in writing assuring you of when you will get that hold fee back, in the event t about putting a hold fee for a pending deal/negotiation gets a letter in writing assuring you of when you will get that hold fee back, in the event that you don't decide to buy the vehicle. More

I have been taking my vehicle here since it was purchased at Kendall Kia. The service has been great and accurate on the services needed. Keep up the good work at Kendall Kia. The service has been great and accurate on the services needed. Keep up the good work More