South County Dodge Chrysler Jeep Ram
St. Louis, MO
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This has been the WORST experience trying to get my car fixed under warranty. I have paid for the top extended warranty too. I had my husband call originally to set up the appt for me since I was at work. fixed under warranty. I have paid for the top extended warranty too. I had my husband call originally to set up the appt for me since I was at work. They were very nice when talking with him. When I asked about a rental car (THAT IS INCLUDED IN MY WARRANTY) no one could return our calls. My husband and I left a total of 4 voicemails between rental car people and service manager. When I get there to drop my car off, I had to express how frustrated I was about the rental before I was given one. THEN I get a call the following day letting me know that one thing is covered under warranty and the other is not. I gave permission to ONLY fix the one covered with warranty. I was told I would only pay the deductible of $100. I get a text letting me know my car is ready and I owe $425 that I did not agree to. I will not recommend this dealership to any one after how frustrating this has been. Hannah Borawski More
Could not of asked for better service. Steve went way beyond the duty of a salesperson. He truly and honestly cares. Glad when I called that Steve picked up the phone. beyond the duty of a salesperson. He truly and honestly cares. Glad when I called that Steve picked up the phone. More
Purchase was extremely easy without the pressure. LOVE the color on the Cherokee, it's very 'handsome'. Dylan was very helpful and patient with us old folks. Thanks for that! the color on the Cherokee, it's very 'handsome'. Dylan was very helpful and patient with us old folks. Thanks for that! More
Every part of my buying experience was awesome and Tyler went above and beyond for me!!!! If you want to purchase a car... see Tyler and you will not be disappointed. went above and beyond for me!!!! If you want to purchase a car... see Tyler and you will not be disappointed. More
Just purchased a 2020 AWD Pacifica. Tony Gilmore was a great salesman to work with! He was very accommodating of our schedule and worked he’s to get us as much for our trade-in as he could. Also, Zijad i great salesman to work with! He was very accommodating of our schedule and worked he’s to get us as much for our trade-in as he could. Also, Zijad in the Finance Dept. was very patient and helpful. Very professional service from both Tony and Zijad in all regards. More
Came from Michigan to buy my 2020 Grand Cherokee. Wonderful experience. They all bend over backwards to make for a great experience. Ken McConnell is an outstanding salesman. Highly recommended!! W Wonderful experience. They all bend over backwards to make for a great experience. Ken McConnell is an outstanding salesman. Highly recommended!! Will definitely use Ken again. More
Staff is knowledgeable, and very ready to help without forcing sale. My salesman Eric Thorckmorton is friendly, helpful, courteous, made buying easy. The "dreaded" sales manager Joe Juilian was not at all forcing sale. My salesman Eric Thorckmorton is friendly, helpful, courteous, made buying easy. The "dreaded" sales manager Joe Juilian was not at all the normal dreaded experience. He handle the paperwork and was very helpful. Anthony Naanos, manager that appraised my trade in was very professional and fair. Overall I feel I got a fair deal and if anything happens this crew would jump in and make it right. More
Great service and sales people. I bought new Jeep Wrangler 2018 and they are doing regular services when needed. Very fast and professional.minimum wait.thank you guys for good work! Wrangler 2018 and they are doing regular services when needed. Very fast and professional.minimum wait.thank you guys for good work! More
Excellent service and a thorough salesman. Was able to help me with a better financial plan and get me into the vehicle of my preference. I recommend 10/10 for quality service and professionalism. help me with a better financial plan and get me into the vehicle of my preference. I recommend 10/10 for quality service and professionalism. More
I always get great service from Dan no matter how small or big the job may be. If I have a concern about my jeep he will take the time to address it.Dan's a good fit for So. County Dodge C.J.R.. or big the job may be. If I have a concern about my jeep he will take the time to address it.Dan's a good fit for So. County Dodge C.J.R.. More