South County Dodge Chrysler Jeep Ram

easy and complete I started out with warranty problems on a 2014 Ram Limited Eco Diesel. Went to two other dealers [one was the dealer I bought the truck from] before I I started out with warranty problems on a 2014 Ram Limited Eco Diesel. Went to two other dealers [one was the dealer I bought the truck from] before I showed up at South County Dodge Chrysler Jeep Ram. I had a nightmare going on. The other dealers were creating more problems than solving. They gave me the runaround for over 4 months, telling me "not covered, factory denied", yet 80K left on a bumper to bumper warranty. While waiting for parts to come in from the other dealer [to repair parts they damaged while attempting to do warranty repairs] I went to South County Chrysler for an oil change. About 2 hrs later I received a call from service to please come back to the shop. Factory problem with the engine block, catastrophic failure, need a new motor! South County Chrysler got the motor, put it in, did it all in 10 days, did a tremendous job, left the truck immaculate and running great and all under warranty, no questions! THANK YOU SO MUCH SERVICE TECHS AND MECHANICS I had a lemon, no doubt about it, in 5 months 41 days in the shop and out of service. I was done and decided to get a new truck. The service manager must have talked to the sales manager, when I went in to look at a new truck, they knew exactly what was going on and the history of the truck. I was given a more than fair deal on my trade in and purchase price on the new truck. [You will never hear me say I received a good deal from a Car Dealer] These guys are on it from the front of the house to the back and they communicate very well with each other. YOU CAN BUY A NEW CAR ANYWHERE BUT TO GET GREAT SALES AND BETTER SERVICE IS NEAR IMPOSSIBLE THESE DAYS. More

buy a car Dealing with South County Dodge Chrysler Jeep was such a pleasure. Glen King and Roy Martin made me feel right at home. I got a very nice car at a Dealing with South County Dodge Chrysler Jeep was such a pleasure. Glen King and Roy Martin made me feel right at home. I got a very nice car at a nice price. I would recommend the dealership and the personal anytime. thanks guys More

Excellent customer service Very good sale team. Good service.good housepartlity.got me in and out in a good timely matter. Im happy with my car.Thanks u guys Very good sale team. Good service.good housepartlity.got me in and out in a good timely matter. Im happy with my car.Thanks u guys More

Great Customer Experience! I would like to say, "Thank You!" - to my Sales Consultant Randy Brinckman & his Sales Manager: Mike Mattingly.. They & the entire staff could not ha I would like to say, "Thank You!" - to my Sales Consultant Randy Brinckman & his Sales Manager: Mike Mattingly.. They & the entire staff could not have been better to deal with in getting my new 2016 Grand Cherokee--High Altitude Special Edition. The next awesome thing?? So County Dodge had the inventory that allowed me to not only "Build" the Grand Cherokee I loved; but drive it home that day!! **Another Dodge dealership I checked out; hadn't even began to take delivery on the 2016s! The day I was there (a Thurs afternoon); I had never seen a dealership more crowded with customers; & potential ones.. After the "Red Carpet" treatment I was shown; I can see why things were so busy for them!! Even though I was late for our scheduled appointment; & Randy had other customers he was working with; Mike Mattingly jumped in to assist me--and he was awesome! **Note-on customer service: I drove from Chesterfield in my wife's vehicle; & was not trading it in. So--If was going to drive my new Grand Cherokee home, we were going to have to come back to pick up her car.. NOPE! *Mike insisted on me driving my new car home while--Mike & Randy delivered my wife's car to our house that same evening!! Awesome! Thank you again Randy Brinckman & Mike Mattingly; the Finance Dept. - and everyone-- for such a great car buying experience! Got the Grand Cherokee I love; at a great price & terms as well!! I would 100% recommend So County Dodge; Chrysler, Jeep & Ram to any family or friends! More

A great experience My wife and I came to see what are options were about maybe trading our current vehicle in on something newer. Sara did a wonderful job making sure we My wife and I came to see what are options were about maybe trading our current vehicle in on something newer. Sara did a wonderful job making sure we got everything we wanted. We actually left with a brand new Dodge Grand Caravan and couldn't be more happy. I would definitely recommend South County Dodge and I would definitely recommend Sara. If you need to find Sara at the dealership, she will be the one running around the lots making sure everyone is happy. More

Pleasant Experience My wife and I bought a new Grand Cherokee and the entire experience was very pleasant. The vehicle we wanted was not in stock but they found exactly w My wife and I bought a new Grand Cherokee and the entire experience was very pleasant. The vehicle we wanted was not in stock but they found exactly what we wanted in the area and had it sent down. The salesman was very helpful and all of the staff we dealt with were very courteous. The pricing was also acceptable for us without a lot of long negotiations. All of the extra warranty additions we purchased were done in just a few days after purchase and the service dept. was equally helpful. More

Awesome Dealer and Salesman Randy Brinckman is an awesome salesman. This is my second purchase in three years and both times things were flawless and easy to work with. I would r Randy Brinckman is an awesome salesman. This is my second purchase in three years and both times things were flawless and easy to work with. I would recommend South County 100%. See you in three years. Thanks for everything More

great sales team little haggling was necessary. jose pintor was busy, so george haddad handled sale. worked his buns off for us, finding lost key for vehicle we f little haggling was necessary. jose pintor was busy, so george haddad handled sale. worked his buns off for us, finding lost key for vehicle we finally purchased. extremely happy. joe julian--no pressure to buy extended warranty. More

bad history i have dealt with the service department for a number of years and can see why there is so much turnover in leadership. my '96 dakota and '05 dodge ra i have dealt with the service department for a number of years and can see why there is so much turnover in leadership. my '96 dakota and '05 dodge ram were damaged by careless mechanics. my '10 challenger's heater/ac system were substandard and that was never addressed, except to tell me they were "ok." it also had a no-start problem which they told me didn't exist. i had to get detroit involved, then it got fixed. the steering wheel had an annoying squeak, which was never fixed. finally, i brought my '14 ram in for an oil change and recall work. afterwards, at 4,600 miles, the oil pump shot craps! More

No stress at all. Ken McConnell did an AWESOME job as well as the finance department. We went to 6 dealerships & by far got the best deal here. Would 100% recommend the Ken McConnell did an AWESOME job as well as the finance department. We went to 6 dealerships & by far got the best deal here. Would 100% recommend them. More