South County Dodge Chrysler Jeep Ram
St. Louis, MO
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I purchased a brand new 2023 Gladiator from South County Dodge in May and had a positive purchase experience. However, with only 5,000 miles on the vehicle and no modifications or off-road use, we experienc Dodge in May and had a positive purchase experience. However, with only 5,000 miles on the vehicle and no modifications or off-road use, we experienced the dreaded "death wobble," which can be quite frightening. I reached out to Sara, the service manager, several times, but she informed me that they couldn't schedule me in until January. This lack of urgency and inability to resolve the issue left me extremely dissatisfied. It seems that South County Dodge does not value customer relationships. I would strongly advise against purchasing anything from them. More
Best car buying experience! Chorba, James, Ken and Tonya we're amazing on the buying/trade in and finance end and Steve in the body shop was wonderful after someone decided to h Chorba, James, Ken and Tonya we're amazing on the buying/trade in and finance end and Steve in the body shop was wonderful after someone decided to hit me and leave. Best place ever!!! More
STAY AWAY! ! Please take my advice and steer clear of South county Dodge. They blatantly lie and manipulate numbers to con you into an extended warranty. You w ! Please take my advice and steer clear of South county Dodge. They blatantly lie and manipulate numbers to con you into an extended warranty. You will be better off going to a different dealer and paying a higher cost. I was patient with the sales team even tho it took 6 HOURS to test drive 2 cars and to do paperwork. The absolute worst car buying experience in my life I will not return and I will advise as many people as I can to shop elsewhere. More
Eric is single handily the best salesman I have ever dealt with. He made the car buying experience very quick and easy. I highly recommend him to anyone in the market. dealt with. He made the car buying experience very quick and easy. I highly recommend him to anyone in the market. More
You need more stars for Eric, five isn't enough! !!!! I would have to say Eric was one of, if not < the best sales person I have ever dealt with, and it's been a few. Everything was to the point, qu !!!! I would have to say Eric was one of, if not < the best sales person I have ever dealt with, and it's been a few. Everything was to the point, questions answered, and deal was finished in record time. Keep up the great work, see you in 2 or 3 years for another......if not sooner! More
I knew Steve Ermer from previous dealings, I found out he was working at South County Dodge and I was looking for a Ram 2500. We ordered a new 2022 RAM 2500, exactly what I wanted, cheaper than any used truc was working at South County Dodge and I was looking for a Ram 2500. We ordered a new 2022 RAM 2500, exactly what I wanted, cheaper than any used truck I could find on any lot. I would have never known that was possible without him suggesting new. Great job, very informative and responsive service. I would recommend working with Steve Ermer to anyone. It's the employees that make the dealership... More
Steve Ermer and Ken McConnell were great to work with on my long distance car deal. Steve provided thorough information and went above and beyond to answer all my questions. He didn’t try to hard sell me bu my long distance car deal. Steve provided thorough information and went above and beyond to answer all my questions. He didn’t try to hard sell me but kept working with me until I was ready. He won my business with his honesty and integrity. Ken stepped in to finalize everything once I arrived to purchase. He was down to earth, helpful and quick. I drove 400 miles round trip for this car and it was worth every mile! More