South Colorado Springs Nissan

SHADY SERVICE DEPARTMENT AND POOR MANAGEMENT HERE! Caution when taking your Nissan in for service here. I literally took my Nissan Maxima in for a coolant flush and had it previously inspected for my Caution when taking your Nissan in for service here. I literally took my Nissan Maxima in for a coolant flush and had it previously inspected for my job 4 days prior at another dealer in Pueblo, Co (Dave Solon Nissan). The Pueblo dealer found no issues with the power steering pump or lower control arm and said I just needed the coolant replaced along with some other minor maintenance. My power steering was FINE when dropping it off and my car was operating normally. After South Colorado Springs Nissan inspected my vehicle they quoted me for over $4,000.00 in repairs that miraculously were now a problem (4 days after the other dealer did their inspection). I had repair insurance through Protect My Car and they were VERY suspicious of this dealership and all their new problems they claimed were now wrong with my vehicle. They mandated that an inspector of their own come out and verify the issues before agreeing to authorize payment. So $1,300 dollars later ( I agreed to replacing the lower control arm and coolant flush) I get my car back and start driving it to now experience it to be a hazard to operate! I had to park it at the Colorado Springs Airport because the steering was so messed up and I could hardly turn the wheel. Hmm....the steering was fine when I dropped it off and now it's not...? They wanted $1,000.00 to fix the steering pump and claimed that there were preexisting leaks that is causing the steering problems. It's like my car was tampered with (intentionally or negligently) because it was driving smooth until they got their hands on it. I emailed managers here about the issue (Michael Brown of the service department and the general manager Jason Oringer). They sent me pictures (as proof/evidence of the issue) and used wording like "when WE inspected your vehicle" (like somehow they were present at the time in the garage instead of in their offices) it was preexisting. "Sorry but we cannot correct the problems and fix them or reimburse you for emergency rentals....we can offer you a discount but you have to pay for the steering issue." Frankly, I don't trust this dealer at all anymore....My car is running horribly/dangerously now and I spent $1,300.00 after all was said and done. I've never spent so much money and had my vehicle serviced at a dealer where now it runs worse than how I dropped it off and is in fact dangerous to drive now. I'm not going to take it back in so they can screw it up even more and have me pay for their poor service. I was so horribly disappointed in my experience with SCS Nissan that I will NEVER buy a Nissan again and if I do buy a Japanese make it will be with their competitors (Honda or Toyota). I've had Nissans since 2007 and I'm done with this company. More

Awesome staff! Felt at ease as soon as we walked in! They have more vehicles and nicer staff than the Woodmen store. Cathy reached out and set an appointment with m Felt at ease as soon as we walked in! They have more vehicles and nicer staff than the Woodmen store. Cathy reached out and set an appointment with me which we ran a few minutes late but they obliged. Our Altima was already up front and cleaned for us for a test drive! 10/10 will recommend! More

Chris from financing over charged for the warranty and charged us for a key replacement . The vehicle came with 2 keys already. charged us for a key replacement . The vehicle came with 2 keys already. More

South Colorado springs Nissan will call you 3 months after purchase to pay extra sales tax fees. after purchase to pay extra sales tax fees. More

Always very helpful. Doug went over everything with me in a way that made it easy to understand. Friendly and professional. Gave me recommendations for what I should and could do to keep my car running effic a way that made it easy to understand. Friendly and professional. Gave me recommendations for what I should and could do to keep my car running efficiently. More

The service department is ALWAYS TOP NOTCH! Never any hassle. Harlen and the crew are always so courteous and friendly. This is the place to bring my Frontier for all it's servicing needs. Thanks for eve hassle. Harlen and the crew are always so courteous and friendly. This is the place to bring my Frontier for all it's servicing needs. Thanks for everything. Harlen, you are the MAN. Thank you so much for always making my visits painless and easy. More

This was my friend’s (Alondra S.) first time ever financing a vehicle and her Sales Team was AWESOME!! They were helpful, intuitive and polite. We say Thank you and plan on bringing more future custo financing a vehicle and her Sales Team was AWESOME!! They were helpful, intuitive and polite. We say Thank you and plan on bringing more future customers. More

Nice and quick check in. Kept me updated on everything the mechanics found and explained all of the available options clearly. An enjoyable service all around. the mechanics found and explained all of the available options clearly. An enjoyable service all around. More

Very professional.kept me updated and informed. Price was fair and informed on estimates.waiting area was clean and COVID SAFE...I will continue to use them fair and informed on estimates.waiting area was clean and COVID SAFE...I will continue to use them More