South Coast Car Zone
Costa Mesa, CA
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I went to this car lot and Jose helped me very nice people get you the car you want excellent service Austin another guy there will help you get the cart you Also very fast and easy people get you the car you want excellent service Austin another guy there will help you get the cart you Also very fast and easy More
This place is a scam. False advertising all over it. They add in stupid xxx fees that will nearly double your price. I'm looking into to legal issues with this company possibly. Stay away. They will make you add in stupid xxx fees that will nearly double your price. I'm looking into to legal issues with this company possibly. Stay away. They will make you loose your money. They also sold me a jeep that is full of rust and caked with dirt from Hawai. They have ignored all my messages. I'll give them one star, just for the fact they are solid con artists Also, big shout out to the employer Jay who said "we take real care of out veterans here at SC auto". It's actually the complete opposite. I blame myself for falling for their tricks. Got caught up in a the new car thing. Basically, they will say a car is in stock. Usually a cbepaer one. You will come in to look and they will say someone just bought it. (xxxxxxxx). So you get hooked on another one. Then they will tell you the online price doesn't include any of the add ons. (false advertisement). It's just to get you in the door. If you decide you like a vehicle, they will crunch numbers and not actually tell you the legit break down. They will probably add on about 14 k more. For xxxxxxxx interior and exterior coverage. Which they will quickly skim that so they hope you don't catch it. Then add a dumb asa GPS for 1500. Quickly have you sign (should have known better). Then boom, you are screwed and got ripped off. This company probably won't be in business long. They promise 90 days no payment, 3 day back guarantee no questions asked. And fake prices online. Literally it's all a lie. More
Honestly, I don't think I will ever forgive myself for doing business with such a xxxxty company. They do not deserve your hard earned dollars. Amongst the chaos of this pandemic, they had the nerve to sc doing business with such a xxxxty company. They do not deserve your hard earned dollars. Amongst the chaos of this pandemic, they had the nerve to scam people during a time when people were already so vulnerable. The car was listed for $19k~ and I walked out owing $25k, not knowing they had scammed me into signing papers although verbally I did not agree to ANY of the additional services they were offering and repeatedly DENIED their services. I was in that sales office for more than 5 hours, confirming we were on the same page. I DID NOT WANT ANY ADDITIONAL SERVICES. Within 2 hours of purchasing the vehicle, I called them back to return it. Their website shows 3 day guarantee no questions asked and when I brought this up they made up some xxxxxxxx lie. Unfortunately for them, they will never hear the end of it from me until their business is shut down. Because of the surprise additional services they decided to add, now they get to see me every time I come in to get my car detailed. Have fun with that. But I'd like to dedicate this part of my review to two men who should be ashamed of themselves. I'd like to give a special shout-out to Frank and Mario, Frank is the manager and Mario is one of the car salesmen, both culprits behind this whole scam. Before the deal was made, he told me "My father would be so ashamed of me if I ever scammed a military member." Haha. Jokes on me, I guess. More
This review is primarily for the guy who was managing on Saturday night. My Salesperson Jose refused to tell me his name when I asked and would not provide me with a business card. The manager handed me a b Saturday night. My Salesperson Jose refused to tell me his name when I asked and would not provide me with a business card. The manager handed me a business card with the name of Mark and told me he was the other manager....He was unbelievably unprofessional in every way. Jose sent me an email stating that he would match or beat my written trade in quote and that’s literally all they had to do to earn my business. It was an hour and a half drive so I wanted to make sure I had it in writing, I thought I would be good but boy was I wrong. As soon as I got there the manager almost seemed disappointed that I was pre approved through my credit union and would not be financing through them. We were the only customers at the dealership from start to finish there was about 6 employees working. It took them 2 hours just to get a number on my car. The manager tried selling me the car for $1,000 more then what they had it listed online for. He told Jose he didn’t care if I walked. They lowballed me and did not do what they assured me they were going to do. The manager told Jose that he didn’t care if I left. My time was wasted , they lied.... typical. Unfortunately dealerships like these are solely in business to take advantage of people with poor credit. No matter how many TERRIBLE reviews people like me leave it won’t matter. “Committed to excellence in customer service” is what is written on the top of their dealership. What a joke. More
Awesome dealership, I called for an inquiry and went to check out the car and within hours I was handed the keys to my beautiful new car at a very great price as well, the staff are really fast with the tr check out the car and within hours I was handed the keys to my beautiful new car at a very great price as well, the staff are really fast with the transactions! Well worth my time More
I went to buy a car and it was so easy with the help of Leslie. She was patient with me & explained everything to me. She made the process so much easier. To this day, even after, she’s still there helping Leslie. She was patient with me & explained everything to me. She made the process so much easier. To this day, even after, she’s still there helping me! Thank you so much Leslie! More
I just bought a nice Challenger from Car Zone. Good I just bought a nice Challenger from Car Zone. Good cars, great people, fantastic service! The sales manager Leslie did a great job! I am totally sat I just bought a nice Challenger from Car Zone. Good cars, great people, fantastic service! The sales manager Leslie did a great job! I am totally satisfied! More
Too easy After researching the car I wanted for a little over 6 weeks I decided to take a look at my final options, after visiting South Coast Car Zone my deci After researching the car I wanted for a little over 6 weeks I decided to take a look at my final options, after visiting South Coast Car Zone my decision was made. Leslie was kind, honest and accommodating. My co-signer was ill and had limited mobility, not only did Leslie help get me into the exact car I wanted, she even got most of the process completed before we returned to the lot the next day to pick up the vehicle. I was amazed by the ease of this process and I'd definitely would purchase from her again. More
Smooth Bought a van at South Coast Car Zone, It was smooth and worry free. Leslie went the extra mile for me. If it wasn't for Leslie I may have gone somewhe Bought a van at South Coast Car Zone, It was smooth and worry free. Leslie went the extra mile for me. If it wasn't for Leslie I may have gone somewhere else. She made the sale awesome!! More