South Chicago Dodge Chrysler Jeep

Ridiculous service I have brought two vehicles from South Chicago and the first experience with them was ok not the best but I gave it another try mainly because of the I have brought two vehicles from South Chicago and the first experience with them was ok not the best but I gave it another try mainly because of the salesman I had, this was my second time purchasing a vehicle from them and I wonder why I even came back to give them my business again they are CON ARTIST. I often want to ask do you go to school to lie like that to your customers and how do you sleep at night, they have this one little short black man that probably has no position or knowledge of how to sale a car but just to give him something to do he comes and I guess try to tell us about we need this to do this this and this like whats the purpose of the salesman. He tells you one thing and than the little man comes along saying , you need money and the salesman says let see if I can work it out. Than the little short man comes with his garbage spill again asking can we do this which would have help us only to find out that he was lying. I hear all they do is put that money in there pocket don't know how true it is but the one thing I know to be true is they are messy and they are LIARS and I will not go back nor will I recommend anyone to go there. I could never be a car sales person because I have a conscience these people I don't believe for one moment that they have a conscience and that's why it's easy for them to lie and come with all that BS. That's why I hate buying cars hate buying them just once I want to purchase one without all the BULL for real because they all are full of it, including the white lady that sits behind the desk and calls the banks and gives the customer that high tail interest rates, I can't even look at her. Please stay far away they are pathetic and you will regret buying from them. More

Do not waste your time or money here Saw a car through my employer website which guarantees the vehicle. Found a used car I liked called them and asked if they still had it. They confirme Saw a car through my employer website which guarantees the vehicle. Found a used car I liked called them and asked if they still had it. They confirmed and I went over there only to find that the car had "just been sold an hour earlier." They had taken my name and number and continue to call me even though I told them not to call me. Shady business practices. Certified dealer? In what way are they certified? More

Incompetent and unreliable If you bring your car here, you are asking for trouble. I need some minor work done on my JEEP engine and they caused my problems than they fixed. The If you bring your car here, you are asking for trouble. I need some minor work done on my JEEP engine and they caused my problems than they fixed. They lied about the time it would take to fix and damaged my car. They don't care and never returned my calls. More

Bad deals I went in on Black Friday to get a vehicle I saw on their website first of all the vehicle wasn't even there it miraculous went to auction so I looked I went in on Black Friday to get a vehicle I saw on their website first of all the vehicle wasn't even there it miraculous went to auction so I looked at two more cars that were on the website and it didn't look like the picture online not even close and mileage was outrageous so l finally settled on a 2009 Volkswagen Jetta it l paid cash for vehicle and it took less than 1hr to take my money but 4hrs to wash car and they didn't clean inside sale man was ready to go and so was I pitiful service dry food in glove box and Mc Donald's bags under the seat had to detail vehicle myself and found a engine oil leakage after taking it back I was told out of luck will never be back or recommended More

Undercutters.. Wanted to trade my car, looked at their website inventory and saw 62 vehicles under $6000, arrived at the dealership to discover they had NONE of the Wanted to trade my car, looked at their website inventory and saw 62 vehicles under $6000, arrived at the dealership to discover they had NONE of the vehicles! Tried to offer me $2000 for my vehicle when the LOW NADA was $3700. Left me sitting at the desk for about an hour stating that they were "appraising" my vehicle, the car never moved out of its parking spot in over an hour, they finally said they never "actually appraised" it. Save yourself time and frustration, go somewhere else. More

Most unprofessional Dealership! My son was interested in a vehicle they have for sale we called 2 times to get photos of the vehicle they told us they would send them. We never have My son was interested in a vehicle they have for sale we called 2 times to get photos of the vehicle they told us they would send them. We never have received them and every time you call they acted very unprofessional they must not want to sell cars. Stay away find a better dealership. We are 4 hours away and wanted a vehicle they have for sale. But they are awful. More

One time visit while traveling through Chicago In October my wife and I were traveling from the West Coast to the East Coast on a month-long trip. While visiting Chicago on a rainy day my windshie In October my wife and I were traveling from the West Coast to the East Coast on a month-long trip. While visiting Chicago on a rainy day my windshield wipers stopped operating. I've had this Dodge vehicle for 23 years and experienced this problem before. A plastic bushing needed to be replaced. I carry extra bushings with me just in case of this problem. I stopped into this dealership and spoke with Dave Schoenhofen (service advisor) for help. He came out to my vehicle, saw my problem, replaced the bushing, and within 15 minutes and at no charge to me had me on my way. I think how he handled my situation needed to be commented on since what he did is what makes a good service center and brings customers back. STEVE P. More

Horrible General manager In my opinion this has to be the worst dodge dealer in the city of Chicago, if not the entire state of Illinois. Called to speak to a manager regardin In my opinion this has to be the worst dodge dealer in the city of Chicago, if not the entire state of Illinois. Called to speak to a manager regarding a discrepancy and was rold to contact the salesman. Finally i was transferred to the general manager (Tom) who was no better. I would never puschase a vehicle from this dealer and i will be spending all of my spare time to ensure i stop as much of your future business as possible and make sure you are exposed for being in my opinion the worst car lot that i have ever purchased a vehicle from, EVER. FYI if you're looking to buy a dodge or jeep i wouldn't shop @ South Chicago Dodge, that just my opinion More

They intentionally try to deceive you! I drove over two hours to check out a couple of used vehicles they had listed on their official website. When I got there, I discovered that both veh I drove over two hours to check out a couple of used vehicles they had listed on their official website. When I got there, I discovered that both vehicles had significantly more miles on them than what was listed on the website. One in particular was listed at 13,000 miles, but actually had over 57,000 miles on it! When I questioned them about it (I spoke with two salesmen, their sales manager, the internet sales manager, and the general manager), they gave me all kinds of lame excuses and tried to convince me that the vehicles were still great deals, which they weren't with so many excessive miles already on them. It's been a couple of weeks and I noticed that even though they are aware of the discrepancy, they still haven't changed the information on their website or on here. This dealership is the kind that gives car salesmen a bad name! More

Great customer service Just bought a car there last month and Ms Q helped me so much! Great experience and customer service I will send people her way Just bought a car there last month and Ms Q helped me so much! Great experience and customer service I will send people her way More