South Chicago Dodge Chrysler Jeep

I bought my vehicle on a Thursday 3/24 at 4:00 pm. My check engine light came on at 6:00 pm. The very next day Friday 3/25 morning I brought my vehicle back and let the service manager Louis know that My check engine light came on at 6:00 pm. The very next day Friday 3/25 morning I brought my vehicle back and let the service manager Louis know that the check engine light was on. He stated to bring my vehicle back in the following Monday 3/27. I arrived at dealership on Monday morning at 8:45 am. I wasn’t notified by my salesman until 12:00 pm to drive my vehicle into the garage. At 4:00 pm I went to the service department to see what was going on because no one told me anything. My vehicle stayed at dealership from MON 3/28 - FRI 4/1. I had to call on Friday 4/1 to check on my vehicle because days went by and no one called me with an update. My car was dropped off that Friday 4/1 afternoon. On Sunday 4/3 check engine light came on again and went off later that evening. On Tuesday 4/5 my vehicle shut off on me. When I turned it back on there was a funny smell, my vehicle was shaking and check engine light came on again. I called Louis and he had a tow company come and get my car. It’s Friday 4/8 and I had to call again to check on my vehicle because once again no one called to update me. According to the technician I will be without my vehicle for another two weeks or so. I asked Louis the manager for some sort of compensation for not having a vehicle to work and support my son and he said ‘’NO”. I have lost money and time and dealership does not care about any of this when I spent my hard earned money buying a vehicle from them. Please don’t shop there or you will regret it as I have. More

Did not respect us tried to steal 500 dollars from us by lying about the actual price and lied about the gas gauge not working not professional at all will never buy from them again lying about the actual price and lied about the gas gauge not working not professional at all will never buy from them again More

The salesperson was informed that my representative was coming by after work to look at the Armada. It was blocked in by 4 vehicles up against the back fence. This showed “no” effort on their part. coming by after work to look at the Armada. It was blocked in by 4 vehicles up against the back fence. This showed “no” effort on their part. More

Never showed me the vehicle, even though it was there and told me it didn’t run, but called as soon as I left the dealership and used a different name and was told the vehicle runs and someone test drove it told me it didn’t run, but called as soon as I left the dealership and used a different name and was told the vehicle runs and someone test drove it the day before. Very disappointed the dealership told me that and went to another dealership to get the vehicle. More

Raul was the dealer. When I asked questions, most he couldn't answer without asking someone else. Near the end of the sale, I asked about the return policy. I was shocked when Raul said that there wasn' couldn't answer without asking someone else. Near the end of the sale, I asked about the return policy. I was shocked when Raul said that there wasn't any returning the car after purchasing. Offered no incentives. Only "This car will sale! Somebody's gonna snatch it up "! More

Nice price for the truck. Nothing free by the dealer, no gas, no review of brakes or check engine. Ramon the best guy there, friendly and from his pocket he brings $20.00 of gas. Also he shows the truck wit gas, no review of brakes or check engine. Ramon the best guy there, friendly and from his pocket he brings $20.00 of gas. Also he shows the truck without pressure. More

They listed a 2007 Pontiac Grand Prix asking $8,995 with over 156 k miles on it. Go onto Kelley Blue book this price is nearly 4,000 above what it should be. The price listed for this car's make model, mila over 156 k miles on it. Go onto Kelley Blue book this price is nearly 4,000 above what it should be. The price listed for this car's make model, milage and year should be $5,189. Rip off! More

This place is criminal! lack of customer service...talked to like you are a child. Won't answer the phone, given incorrect information, lost paperwork! Never Again! to like you are a child. Won't answer the phone, given incorrect information, lost paperwork! Never Again! More

You people sold a 99 Dodge Ram to my 16 year old son not informing him of all problems the truck had, your sales person was ONLY LOOKING TO MAKE ABUCK!! The truck had over 2500.00 worth of work done to it l informing him of all problems the truck had, your sales person was ONLY LOOKING TO MAKE ABUCK!! The truck had over 2500.00 worth of work done to it less the week having it and the sealer belts DONT EVEN WORK. This is a safety issue which you should of told my son. I will getting in touch with a lawyer and file a complaint with the BBB. This was a 16 yr old boy you RIPPED OFF! This is ridiculous. what kind of monsters are you? You lied to him and said your mechanics were Union so he could not open the hood to look at the engine??? The seat belts didn’t work he could of been in an accident and because of you lieing to him he could of gotten him killed. That is a safety issue do you understand?! You pissed off the wrong parent!! More

I had a great experience, buying my 2021 Jeep Wrangler $5000 under msrp price. David Tapia was great salesman.He did good job answering my questions. He also went out of his way to get me good deal. $5000 under msrp price. David Tapia was great salesman.He did good job answering my questions. He also went out of his way to get me good deal. More