South Chicago Dodge Chrysler Jeep
Chicago, IL
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over-all performance and interaction of the dealer and salesman and a experience of professionalism and curteous. the transaction of the sale was that of consideration and understanding to the needs and a salesman and a experience of professionalism and curteous. the transaction of the sale was that of consideration and understanding to the needs and abilty of the product. In relation to the question and knowledge of the product was well understood and reliable. I would generously recommend the dealership and the staff,to any interested party who will be also, interested in the purchase or services that south chicago dodge has to offer. More
I highly recommend this dealership. The quality of service provided by the salesman Darnell was superb. Not only did he assist me in getting into my first vehicle out of college but he gave some quali service provided by the salesman Darnell was superb. Not only did he assist me in getting into my first vehicle out of college but he gave some quality advice on building my credit. The car purchased has been a wonderful acquisition for the family. We went to several dealerships looking at vehicles but the customer service and the selection of vehicles at South Chicago Dodge we immediately felt like our business was valued. Darnell did not treat me as a forced sell as other dealerships, he really took his time to find me the best deal and thats what made me purchase from this location. I recommend this dealership and have sent many friends and family here and they have all been happy customers! Thank you South Chicago Dodge for assisting me in my first purchase. More
Following an online and then phone chat with dealer representatives I went there to view their used inventory. All cars seen were labeled As-Is/No Warranty. They were all dirty and smelly. I did not fi representatives I went there to view their used inventory. All cars seen were labeled As-Is/No Warranty. They were all dirty and smelly. I did not find a vehicle I was happy with. I was quickly ready to leave but pressed to give one a test drive. They would not bend on their NO WARRANTY rule but I ending up putting money down on the vehicle. They had washed the exterior however left the interior very dusty. They allowed me to leave with the vehicle. I was to come back the next morning with a money order for the balance. Further inspection turned up a broken rear wiper motor, a turning signal, a trunk pull down strap, ignition starts that did not hold. A online review of Kelley Blue Book showed they were trying to sell me a car at $1K over what it was listed for on KBB. They told me it got C-16/H-23. KBB say 15/21. At the onset the salesman told me a V6 was a V6 and Liters did not mean any significant difference. I returned the car the next day. They were decent enough to refund my $1K down without argument. I feel they offer you no incentives, no warranties just dirty/smelly used cars with problems and try to make you purchase extended warranties with pricing contradictions and other deception. They kept touting 5 Star. I do not feel they are worthy. I would not recommend them. More
My company purchased two Grand Caravans last year (2010) from South Chicago Dodge. We received outstanding customer service and a terrific deal. The deal was done with no buyers remorse at the end of the from South Chicago Dodge. We received outstanding customer service and a terrific deal. The deal was done with no buyers remorse at the end of the day. We were so impressed, we went back again this year (2011) and bought two more. South Chicago Dodge had the best deal of the three dealerships I priced. I am a purchasing manager by trade and I appreciated their no games way of doing business. We had enough money left in the budget that we were able to buy a third Grand Caravan!! All told, we purchased 5 vehicles in the last 6 months from South Chicago Dodge. I told them I would gladly display their plate holders on the back of our vans. More
I was completely impressed by the professonalism of the entire dealership. Everyone I encountered was helpful and friendly. Rich went out of his way to answer my questions and to assist me with my trip to entire dealership. Everyone I encountered was helpful and friendly. Rich went out of his way to answer my questions and to assist me with my trip to the dealership for the service I needed. He explained to me what was needed in detail and I felt confident that I was getting the 100% truth regarding what work was needed. More
I just purchased my fourth new car from South Chicago Dodge Chrysler & Jeep and once again I had a very positive experience. The staff there is always so helpful and I never feel pressured or rushed to Dodge Chrysler & Jeep and once again I had a very positive experience. The staff there is always so helpful and I never feel pressured or rushed to make a decision. I would highly recommend this dealership! More
This is my second vehicle purchase and the overall experience was wonderful and I highly recommend this dealership to all of my friends and family because of the excellent quality of vehicles and a cu experience was wonderful and I highly recommend this dealership to all of my friends and family because of the excellent quality of vehicles and a customer service that I received. I give this dealer 5 stars ! More
I would highly recommend South Chicao Dodge, and Gregory Alston. Gregory was courtesy and knowledgeable and handled all our needs. He walked us through the sales process from start to finish. The managers T Alston. Gregory was courtesy and knowledgeable and handled all our needs. He walked us through the sales process from start to finish. The managers Tom and Rich went above and beyond to make this a pleasurable experience. All in all the staff at South Chicago Dodge could not have been better to my family. I had been to several other dealers prior to coming to South Chicago Dodge and by far they had the best price and staff. I have and will continue to refer my friends and family to South Chicago Dodge Thanks Dave Barrett 09 Dodge Journey More