South Chicago Dodge Chrysler Jeep

Disappointed that dealership had me jump through hoops to have warranty executed and gave me a date everything would be taken care. When I called to check, they not only told me it wouldn't be taken care of have warranty executed and gave me a date everything would be taken care. When I called to check, they not only told me it wouldn't be taken care of but they had not even filed a claim on my behalf and they were changing the process; so I would have to start the process all over and leave my car with them for three weeks. This is after waiting four months for parts to arrive. Tried to contact general manager three times never received a call back or email. VERY DISAPPOINTING. More

If you value your time, don't go here. They take your car and don't tell you they will take two days to look at it. A scam business. They take your car and don't tell you they will take two days to look at it. A scam business. More

First off stay off Western for any vehicle needs you have. All are awful and waste of time. Please believe the bad reviews are true. Spoke with a "Nick" about my credit situation and was totally deceive have. All are awful and waste of time. Please believe the bad reviews are true. Spoke with a "Nick" about my credit situation and was totally deceived. That probably isn't even his real name they lie so much. The person who mails out invitations to come in is not a salesman although he lied and said he was. Even said to ask for him when I come in. I asked him over the phone if he was a salesman, told him I had to catch a bus to come in so please do not be deceitful. No progress was made. Took about 1 hour and half to get there and back with nothing. They don't care!! More

The car I wanted was supposed to be at Kingdom Chevrolet which has a high rating. Instead it was here. In one hour the salesman couldn't recall sending me an email, then said I couldn't have a pre-inspecti which has a high rating. Instead it was here. In one hour the salesman couldn't recall sending me an email, then said I couldn't have a pre-inspection done on the car. Hey I won't buy a car I can't have a mechanic look at. Sounds pretty fly-by-night. More

Liars who freely admit it - with attitude to boot! STAY AWAY. We called about a brand new 2022 Charger advertised on their website at a sale price. We were told that if we come in, there would defin STAY AWAY. We called about a brand new 2022 Charger advertised on their website at a sale price. We were told that if we come in, there would definitely be room to save even more off of that advertised price. When we arrived, we found the car to be very dirty and asked if they could wash it so that we could see what it looked like under the dirt. After a long wait, we were allowed to see the car cleaned and found paint damage on it in several places They then asked us to wait again while they tried to correct it. After 2 1/2 hours at the dealership, we were told that they could not correct it, and it would have to go to the body shop for wet sanding. Given that we had made a long trip, and the sale price was almost a fair price, we were still willing to pay a few dollars off of the advertised price and have the paint repaired ourselves. We were then told that they would not negotiate even one penny off of the advertised price. When we asked why the consultant that we talked to on the phone said we definitely could get additional money off of the sale price if we came in, we were told that his job is to get people to come to the show room, even if that includes deceit, but that they had no intention of moving from the advertised price, even by a penny. When we expressed our disappointment and frustration about their dishonesty, and the waste of our afternoon, they did not care one bit. If you are in the market for a vehicle, I highly recommend you stay away from this dealership. More

Chriss Montoya is a great saleman he helpl us with everything we always call him for what ever we get in the mail and he answer any question we ask ever satisfied customer with Chiss Montoya. everything we always call him for what ever we get in the mail and he answer any question we ask ever satisfied customer with Chiss Montoya. More

I called before I made a 3 hour drive to view several vehicles. I was told that the cars would be ready for me to look at when i arrived. Once I arrived at the dealership I was told that none of the cars vehicles. I was told that the cars would be ready for me to look at when i arrived. Once I arrived at the dealership I was told that none of the cars where available and that they had all be sent to a junk yard prior to my arrival. 2 of the cars I was told that they would not sell them to me because they would not start or had a bad engine. Had these issues been told to me upfront, I would not have wasted the gas or the time to drive 3 hours to this dealership. I would recommend that anyone looking for a vehicle, stay away from Western Ave Nissan and South Side Chicago Dodge. More

I bought my vehicle on a Thursday 3/24 at 4:00 pm. My check engine light came on at 6:00 pm. The very next day Friday 3/25 morning I brought my vehicle back and let the service manager Louis know that My check engine light came on at 6:00 pm. The very next day Friday 3/25 morning I brought my vehicle back and let the service manager Louis know that the check engine light was on. He stated to bring my vehicle back in the following Monday 3/27. I arrived at dealership on Monday morning at 8:45 am. I wasn’t notified by my salesman until 12:00 pm to drive my vehicle into the garage. At 4:00 pm I went to the service department to see what was going on because no one told me anything. My vehicle stayed at dealership from MON 3/28 - FRI 4/1. I had to call on Friday 4/1 to check on my vehicle because days went by and no one called me with an update. My car was dropped off that Friday 4/1 afternoon. On Sunday 4/3 check engine light came on again and went off later that evening. On Tuesday 4/5 my vehicle shut off on me. When I turned it back on there was a funny smell, my vehicle was shaking and check engine light came on again. I called Louis and he had a tow company come and get my car. It’s Friday 4/8 and I had to call again to check on my vehicle because once again no one called to update me. According to the technician I will be without my vehicle for another two weeks or so. I asked Louis the manager for some sort of compensation for not having a vehicle to work and support my son and he said ‘’NO”. I have lost money and time and dealership does not care about any of this when I spent my hard earned money buying a vehicle from them. Please don’t shop there or you will regret it as I have. More

Did not respect us tried to steal 500 dollars from us by lying about the actual price and lied about the gas gauge not working not professional at all will never buy from them again lying about the actual price and lied about the gas gauge not working not professional at all will never buy from them again More