South Charlotte Nissan

Great Service Advisor Jamie McClain- Service Advisor was EXCELLENT!!! He was extremely professional, courteous, and helpful. I went in for an oil change and he made sure Jamie McClain- Service Advisor was EXCELLENT!!! He was extremely professional, courteous, and helpful. I went in for an oil change and he made sure to manage my expectations on how long the service would take. I was with my baby and had a lot of stuff with me (stroller, bags, etc.). Jamie helped me load & unload my car and even drove the courtesy shuttle to the local shops. I felt like a valued customer and I greatly appreciate it. Thank You very much Jamie & Scott Clark Nissan!! More

My New Rogue Matt was very friendly and knowledgeable, and made what could typically be a stressful situation enjoyable. He worked hard to get me the payments I wa Matt was very friendly and knowledgeable, and made what could typically be a stressful situation enjoyable. He worked hard to get me the payments I wanted on my new Rogue and I didn't feel pressure to make a decision that wasn't right for me. He explained the process with confidence and was patient with me when describing features. Matt was great to work with and I will definitely recommend him and Scott Clark Nissan in the future. Sandra was my Delivery Coordinator and was very friendly and knowledgeable when going over the details. While the sales process ran a little late into the evening, she still took the time to help setup my Bluetooth and clock, and I never felt as though I was being rushed. Thank you to the entire Scott Clark Nissan team! More

Helpful and Fair From start to finish, I felt that I was a valued customer. All my questions were answered, I received excellent customer service, and the price negoti From start to finish, I felt that I was a valued customer. All my questions were answered, I received excellent customer service, and the price negotiation process was fair and straightforward. More

Excellent !! Excellent service and great team! Tonia did a great job when I trade my lease car for a brand new sentra..She gave me exactly what I was looking for Excellent service and great team! Tonia did a great job when I trade my lease car for a brand new sentra..She gave me exactly what I was looking for in a car and very good price. Jay Byrd always there to help and give me information and get a good deal for my car. I am a happy nissan owner !!! More

Jay Byrd is the BEST!!!! On June 9, 2014 I purchased a 2014 Nissan Murano from Jay Byrd. I left with my new vehicle very satisfied. Working with Jay Byrd was a pleasure. Jay w On June 9, 2014 I purchased a 2014 Nissan Murano from Jay Byrd. I left with my new vehicle very satisfied. Working with Jay Byrd was a pleasure. Jay was/is very professional, attentive to me as a customer and very honest. Jay made sure I understood every step of the process. He went above and beyond to get me the best deal possible for my unique situation. Jay made sure all of my concerns were addressed and all of my questions answered. This was my third Nissan and I must say this experience was the best to date thanks to Jay Byrd. I would highly recommend Jay to work with. Scott Clark Nissan has a great person in Jay Byrd working for them at this dealership. Thanks Jay!!! G. Ingram More

need a quiet spot! TV and radio blare throughout, including outside, the dealership. Associates turned off the TV for me, (in the smaller waiting room) which was very he TV and radio blare throughout, including outside, the dealership. Associates turned off the TV for me, (in the smaller waiting room) which was very helpful, but I still had to sit outside in the parking lot to get away from the radio. On the curb. Your music was way too jumpy, and I needed quiet to read and work while I waited 2 hours for my service. You guys do a great job with food and snacks. Please install a quiet area without the TV and radio and make it no kids allowed. More

Satisfied Customer I went to Scott Clark Nissan after visiting a few other dealerships in the Charlotte area. After doing a significant amount of internet research, I wa I went to Scott Clark Nissan after visiting a few other dealerships in the Charlotte area. After doing a significant amount of internet research, I was fairly certain that I wanted a used Nissan Maxima on their lot. Before taking me for a test drive, Jay Byrd, my sales consultant, asked me a lot of questions about what I was looking for in a car, how often I travel, etc. Based on my responses, Jay recommended that I test drive the Altima as well. I did...and loved it. It suited my needs much better than the Maxima. After selecting that car (2014 Altima 2.5 SL), Jay Byrd and Dawud Muhammad (General Sales Manager) worked with me to get to a price we could agree on (and I drive a hard bargain)! Even though we were negotiating a deal, the exchange was friendly and fun. I truly felt like they wanted to get me into a car at a price I was comfortable with. I left that night to sleep on it and returned the following day prepared to sign the deal. Unfortunately, as we were reviewing the quote, the car I had selected was sold to another customer. Robert Mack (Sales Manager) immediately came over to work with me/Jay on selecting another car (same model, different color choice). Unbelievably...this one was sold as well as we were discussing it! (note: this is my only criticism of the process. There should be a mechanism in place that flags a car as "in process" and prevents it from being sold from under a customer.) At this point, I must admit, I was frustrated. However, instead of letting me walk away unsatisfied, Marty Abernathy (General Manager) came over with a quote for a 3.5 SL that was quite competitive. As soon as I said yes, Jay Byrd went outside and took the keys so it couldnt be sold! Despite these bumps, I felt like every member of the team worked hard to keep me happy and ensure that I walked away with the car I wanted. Following the sale, I have heard from that sales team multiple times, following up to be sure I am a satisfied customer. I would recommend this dealership to anyone. More

Happy customer After purchasing a used Honda Accord and only having it for three months, I quickly learned that it wasn't the right vehicle for my family and I for After purchasing a used Honda Accord and only having it for three months, I quickly learned that it wasn't the right vehicle for my family and I for various reasons. The most important not having leather seats especially when having two small children under the age of 6. I did some research and decided to go visit Scott Clark Nissan to purchase another used vehicle but instead walking out with a 2014 Nissan Altima. That alone should speak for their customer service. Darren Chapman was an excellent sales representative, I also had the pleasure of working with Mike Fernandez, I told them what I wanted and they made it happen. Just walking in lifted a weight off of your shoulder due to the friendly staff and atmosphere. They worked diligently to get me what I wanted to make sure that I left extremely happy not even giving me a chance to reconsider having to make another vehicle change in the next three months. John Green in finance was very professional and was sure to explain everything to me to its entirety answering any questions that I may of had without any hesitation. I will definitely be recommending the Scoot Clark Nissan Family to anyone looking for a vehicle. Keep up the superb work!! More

AWESOME STAFF! Let's face it cars pretty much sell themselves. A potential buyer narrows it down to a few models or a specific vehicle type. Dealerships merely stock Let's face it cars pretty much sell themselves. A potential buyer narrows it down to a few models or a specific vehicle type. Dealerships merely stock the name brand, and provide a selection of vehicle types, in some cases service for the vehicles too. I have purchased many vehicles, roughly 10, from the Scott Clark's Toyota dealerships. I've brought in 5 relatives that purchased. I have sent at least 50 people that I know, there to see for themselves how easy it is to buy a vehicle, and at a fair price. Additionally, I have referred literally hundreds of other people to the Scott Clark's facilities. The family friendly atmosphere and expertise of the staff is what continues to gain respect from all who share the car buying experience. In fact, Marty Abernathy, was formerly located at their Toyota dealership, and hand selected to run their Nissan dealership. Marty's knowledge, integrity and character, are the reason why I chose to buy another vehicle, a Nissan Pathfinder, last week. The folks at any Scott Clark's dealership, won't even try to sell you what you don't need. I place my trust in them, and I will continue as a patron for years to come. They are loyal to their customers. G.B. Phillips III More

My experience I must admit, I was very nervous about taking on a brand new car. But,e veryone at the dealership made my car buying expierence a great one. I must admit, I was very nervous about taking on a brand new car. But,e veryone at the dealership made my car buying expierence a great one. More