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South Burlington Mazda
South Burlington, VT
70 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 70 reviews
August 01, 2024
This is our 3rd Mazda and we think the team at S. Burlington Mazda is terrific. Very efficient and helpful. We love our new CX-90! RJ could not have been more helpful. Thanks! Burlington Mazda is terrific. Very efficient and helpful. We love our new CX-90! RJ could not have been more helpful. Thanks! More
by Dan
Employees Worked With
RJ Ackel
July 08, 2024
I bought a used 2022 mini cooper jcw in March 2024 from Mazda South Burlington and had a wonderful experience. Just came back for maintenance (oil change, tire rotation, and concern about squeaky brakes). Mazda South Burlington and had a wonderful experience. Just came back for maintenance (oil change, tire rotation, and concern about squeaky brakes). I made an appointment for at 9am about 10 days out. And to my surprise I was actually out in less than an hour! 9:53am! Even with an appointment all the other dealerships I’ve been to take at least a couple hours. THE BEST PART, about 40min into my wait I got a text message from the dealership and it was a video of what the technician did and what he found with the squeaky breaks!! I’ve never had this type of customer service from a dealership service center 10/10!!! More
by peyerdaniel
Employees Worked With
Shawn
June 15, 2024
I want to personally recognize the outstanding customer service received from Chris Olsen, General Manager. My Mazda CX-30 was unable to be unlocked and started upon returning from a day trip. I contacted service received from Chris Olsen, General Manager. My Mazda CX-30 was unable to be unlocked and started upon returning from a day trip. I contacted So. Burlington Mazda and Chris and Celine walked me through how to access key to unlock my car. When it would not start, Chris offered to come over to parking lot in Williston and jumpstart my CX-30. I cannot say enough for my appreciation to him for his outstanding customer service. My car started this morning and all seems okay. Thank you Chris! Pat Duchesneau More
by pattyblue05
Employees Worked With
Chris Olsen
November 03, 2023
Was another great time with Mazda! ! Always Great Working with everyone! Was a great experience. Thank you all for your help!! ! Always Great Working with everyone! Was a great experience. Thank you all for your help!! More
by Daphstarr1
Employees Worked With
Celeste, Shawna, Ryan Choiniere, Laird Stanard
June 19, 2023
BEWARE! I am an owner of a 2017 CX5 that I have meticulously maintained and recently just paid off. I purchased from this dealership in 2018, my car had 30 I am an owner of a 2017 CX5 that I have meticulously maintained and recently just paid off. I purchased from this dealership in 2018, my car had 30 miles on it and I am the sole owner. I just brought my car to the dealership for a routine appt, or so I thought. I mentioned the car seemed a bit louder than usual and was informed later in the day that my transmission needed to be completely replaced. I HAVE 43K MILES ON MY CAR!! I am currently in an obnoxious battle with corporate who are unwilling to cover this as it is not Mazda 'protocol' but apparently selling lemons is.... They also are fighting me on a possible loaner car as this may take up to a month to resolve. I work a full time job, but again covering this is not Mazda 'protocol'. Do your homework before buying, upon researching I found a number of articles with people having the same issue: https://www.driveandreview.com/mazda-cx-5-problems/ More
by cheray.lane
Employees Worked With
Eric Dow, Tom Erikson, Ryan Choiniere, Laird Stanard, Marissa Bergeron
February 02, 2023
Great service. Got there 10 minutes early and they took my car right in. The wait time was quite short and they had me on my way in no time. They changed the batter Got there 10 minutes early and they took my car right in. The wait time was quite short and they had me on my way in no time. They changed the battery in my fob for free which made me very pleased. Shawna does a great job keeping things in service running smoothly. More
by Heck
Employees Worked With
Shawna Blevins
January 25, 2023
The staff is great and so was the selection of cars. Our salesperson knew more about cars than i ever thought possible. Pricing was great and we got a fair value on our trade in. Our salesperson knew more about cars than i ever thought possible. Pricing was great and we got a fair value on our trade in. More
by youandme0429
Employees Worked With
Laird Stanard
January 15, 2023
Everyone was great and very knowledgeable! Happy experience and love my new car! No complaints at all. Happy experience and love my new car! No complaints at all. More
by Ellicoco220
Employees Worked With
I can not recall her name at the moment, but the female manager was great too, Marissa Bergeron
