South Bay Mazda - Service Center
Torrance, CA
262 Reviews of South Bay Mazda - Service Center
I recently had my car serviced here, and was helped by Kathy Nguyen. She was attentive to my needs, friendly, and helped me understand the service recommendations better. I appreciate that she didn’t try Kathy Nguyen. She was attentive to my needs, friendly, and helped me understand the service recommendations better. I appreciate that she didn’t try to talk me into services I didn’t need. I purchased my Mazda CX-5 here almost 5 years ago, and will be back when I’m ready to buy again. My car has been serviced at this dealership because I trust them. They have always given me excellent customer service & I highly recommended them to anyone interested in buying a Mazda! More
I like couple options this dealer offers. 1. online appointments is a plus 2. pick up and drop of service. Service and customer service has improved substantially. Labor repair cost prices 1. online appointments is a plus 2. pick up and drop of service. Service and customer service has improved substantially. Labor repair cost prices are high, taking in consideration that the cost of the parts account for a 25% of the total repair charge. More
The Mazda service department is awesome. Quick easy and efficient. I'll be coming back. The Mazda app makes making an appointment so easy. Quick easy and efficient. I'll be coming back. The Mazda app makes making an appointment so easy. More
The maintenance visit experience at SBM is consistently excellent. The videos and explanations of the work needed and completed are informative. Time estimates always met. Staff are knowledgeable and helpf excellent. The videos and explanations of the work needed and completed are informative. Time estimates always met. Staff are knowledgeable and helpful. Waiting area comfortable. More
I had my 20K service for my CX-5 at South Bay Mazda. It was my first time visiting this dealer and I will continue to get my car serviced there. Stephen Morici does a great job! It was my first time visiting this dealer and I will continue to get my car serviced there. Stephen Morici does a great job! More
I get my CX-30 serviced at South Bay Mazda, they do a terrific job, I was there yesterday and my service advisor Stephen Morici kept me up to date about the progress, got me in and out as quick as possib terrific job, I was there yesterday and my service advisor Stephen Morici kept me up to date about the progress, got me in and out as quick as possible, and they even washed my car, really appreciate the great work! Everybody's experience is different, so all I can do is say how it went for me, thank you to Stephen and to South Bay Mazda, great job! More
I had my 15K-mile service, and Tracy Curry provided the most excellent service I have experienced at South Bay Mazda or any other dealership. Tracy was friendly and professional, and provided me with upda most excellent service I have experienced at South Bay Mazda or any other dealership. Tracy was friendly and professional, and provided me with updates while I waited. I appreciate Tracy's enthusiasm for great customer service! More
I have always had a good, if not great, experience at South Bay Mazda. Tracy Curry, the service rep was both friend and very professional. She helped make the experience very positive. While I did not South Bay Mazda. Tracy Curry, the service rep was both friend and very professional. She helped make the experience very positive. While I did not meet him I also appreciated the work that Joseph Hernandez did on my car. Many thanks. More
Stephen Morici from the Service Dept at South Bay Mazda did a tremendous job in taking care of my emergency situation and ultimately taking care of my car. I appreciate how well the service team was able t did a tremendous job in taking care of my emergency situation and ultimately taking care of my car. I appreciate how well the service team was able to quickly diagnose the issue and fix the problem. First class service and experience. More
Although we had to wait to get checked in, Stephen Morici at South Bay Mazda always makes for a good service experience for us - making sure to communicate at every step. at South Bay Mazda always makes for a good service experience for us - making sure to communicate at every step. More