South Bay Mazda - Service Center

Southbay Mazda #1 once again... Visited again my favorite Mazda dealership ( Southbay Mazda ). Steve at the service dept made sure my M5 was taken care of. Southbay Mazda has competi Visited again my favorite Mazda dealership ( Southbay Mazda ). Steve at the service dept made sure my M5 was taken care of. Southbay Mazda has competitive prices for service, they only use O.E.M. parts. And have great communications with their customers. 5 stars to Steve in service for going above and beyond for getting vehicles complete, this super service advisor was even prepping vehicles outside. I recommend this Mazda dealership for all your Mazda maintenance service needs, and with excellent prices and specials. For the few people out there that complain about the 5 to 8% price difference compared to national service brands: Dont forget they are Mazda trained, use O.E.M parts, and they get it done right the first time. And if they still complain, well maybe they can't afford to own a MAZDA...... More

Great Positive experience. I’ll definitely come back here. This was my first service and I have no complaints. Very nice group of people here. The snacks ar Positive experience. I’ll definitely come back here. This was my first service and I have no complaints. Very nice group of people here. The snacks are a plus while you wait. More

Great Service My service was a great experience with Steve. Explained what my evaluation and recommended services needed to be done. Steve was very professional, My service was a great experience with Steve. Explained what my evaluation and recommended services needed to be done. Steve was very professional, helpful and considerate. Turned in my rental the following day. Called the next because I had left a personal item in the rental car. Steve called to let me know he had found it and when I drove up, I did not even have to get out of the car. He was there as soon as I drove up. Excellent Service every time I have come for my maintenance services. More

Concierge Service great! Jay was awesome setting up service to bring me a rental car. I believe Frank dropped it off- GREAT SERVICE. Thank you so much! I love my Cx-5 Jay was awesome setting up service to bring me a rental car. I believe Frank dropped it off- GREAT SERVICE. Thank you so much! I love my Cx-5 More

Service Great job in servicing my vehicle. I was alway updated in the progress. Steve was very professional and helpfull. I will make sure to bring my car f Great job in servicing my vehicle. I was alway updated in the progress. Steve was very professional and helpfull. I will make sure to bring my car for my services with Steve. More

Great Service! Fanny was very friendly and knowledgeable. Wait time was less that expected on my CX-5. Very nice experience and good popcorn in waiting lounge. Fanny was very friendly and knowledgeable. Wait time was less that expected on my CX-5. Very nice experience and good popcorn in waiting lounge. More

Brand new car with an up grade! I was coming in to get my car checked out and I got a call from Rudy the night before saying my lease was almost up and he wanted to chat for a minute I was coming in to get my car checked out and I got a call from Rudy the night before saying my lease was almost up and he wanted to chat for a minute about my option so I go in and he ends up getting me out of there with a premium model of the same car brand new with a bigger engine very nice dude never felt any pressure with anything really just laid out my options for me Aaron F. More

very engaged service provided professionally handled. No pressure to buy additional services. Recommendations received for items that need attention, but once agai service provided professionally handled. No pressure to buy additional services. Recommendations received for items that need attention, but once again, no sales pressure applied to buy such services. More

Everything a car dealership should be The service staff knows their products and are willing to answer all the questions with intelligent, understandable answers. They are very competent, The service staff knows their products and are willing to answer all the questions with intelligent, understandable answers. They are very competent, and fair with their pricing. More

Excellent customer service from Stephen Morici/1051 I would always take my car for service at Mazda for years but this is the first I was able to received an excellent service through Service Advisor S I would always take my car for service at Mazda for years but this is the first I was able to received an excellent service through Service Advisor Stephen Morici. More