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South Bay Mazda - Service Center

Torrance, CA

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259 Reviews

259 Reviews of South Bay Mazda - Service Center

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September 17, 2022

Kathy is great! She keeps me informed and communicates well! The videos that the mechanic sends during the service is also extremely helpful. Being able to communica More

by kayceewilke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Nguyen
September 16, 2022

Kathy was excellent to deal with in the servicing of my car, as was the video presentation by Joe the mechanic. I felt like I knew what needed to be done in depth and had prices, with a small discount coup More

by rrrrepez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Nguyen
September 08, 2022

My service writer Jay Mendoza was very helpful and courteous. I also appreciate the technician for a thorough inspection and video of inspection which is an awesome feature. Good customer service. More

by Roberthezy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Mendoza
September 03, 2022

Very smoothe intake, friendly and helpful staff. Reasonable time to wait with clean and comfortable waiting lobby. Good explanation for services with video. More

by kaykondo77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Aguilera
September 03, 2022

I cannot say enough great things about my Service Advisor David Choi! He is truly the most honest, reliable, helpful and courteous employee at South Bay Mazda! Coming in for the basic oil change and havin More

by Vicki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Choi
September 02, 2022

Great service, I was kept in the loop as to what and when it was being done. More

by CX-Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Choi
September 01, 2022

I waited on site while my car was being serviced. I love the beautiful clean airy building and the "have a snack while you wait area" As usual, the team members were friendly and approachable. I giv More

by speedmounita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy, Nguyen
August 31, 2022

Have my MAZDA service there staff were great and friendly. Great service good job for the staff More

by fabella7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
August 25, 2022

Nice people and free car wash with service. Nice waiting area and free beverages. Video of service being performed is appreciated. More

by hhmiyake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Nguyen
August 24, 2022

I have purchased 2 mazdas here and also get my CX-5 serviced here, most recently for general service and a warranty Recall. Service adviser Kathy Nguyen was very helpful, and kept me informed on progre More

by neil R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Nguyen
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