South Bay Mazda - Service Center
Torrance, CA
259 Reviews of South Bay Mazda - Service Center
Kevin Yun was a wonderful caring salesman! Stephen Morici in service has been a total blessing from the Lord! So efficient, caring, and thorough! He takes extra time to be so helpful and is the only reason m in service has been a total blessing from the Lord! So efficient, caring, and thorough! He takes extra time to be so helpful and is the only reason my son and I stayed with this dealership! My son purchased the car as a gift for me and we had such a terrible time with the finance dept. that we were seeking another dealership to service my car! Jeff Garcia did not show integrity and cancel our extended warranty as requested but thank the Lord I found out the very day it would've expired or we would not have been able to receive a refund! So I am SO GRATEFUL to the Lord for Stephen Morici who restored my faith in this dealership! So thankful to be able to trust Stephen as a reliable man of integrity! More
Excellent service call. I don't know if I've ever had such a pleasant event. From meeting me, to shuttling me to and from my worksite, to video updates on the work done, Tracy, my service manager really such a pleasant event. From meeting me, to shuttling me to and from my worksite, to video updates on the work done, Tracy, my service manager really provided excellent service. More
They sold me a lemon. I brought it in numerous times to fix but they kept telling me it’s by design and not going to service it. Took it to another dealer and got it promptly fixed. Yet they say I’m the p fix but they kept telling me it’s by design and not going to service it. Took it to another dealer and got it promptly fixed. Yet they say I’m the problem? Stay away from this dealership! More
My recent visit at South Bay Mazda was excellent. I must admit I was pleasantly surprised to be greeted by Kathy Nguyen in the typically male dominated service department. She was professional and knowledg admit I was pleasantly surprised to be greeted by Kathy Nguyen in the typically male dominated service department. She was professional and knowledgeable. She kept me informed and updated via text (and video) as my car was being serviced. The gentleman in the waiting area was also very attentive and accommodating. That day, my car and I left South Bay Mazda feeling pretty good. More
Had my first oil change and service at South Bay Mazda yesterday, and Stephen Morici was my service tech that set me up and greeted me upon my arrival, he was very nice and, explained what they were going yesterday, and Stephen Morici was my service tech that set me up and greeted me upon my arrival, he was very nice and, explained what they were going to do and if I had any concerns etc, and said they would send me a video of the work, which I found to be really cool. my car was finished way before I expected, I received a call from Stephen when it was ready, great service at the Torrance Mazda, thanks again Stephen, very happy! see you next time. More
My recent service experience was truly excellent. Fast, thorough and with great communication from Kathy Nguyen. The text system and video make it easy to feel confident and secure about what is happening thorough and with great communication from Kathy Nguyen. The text system and video make it easy to feel confident and secure about what is happening with your car. And after all the work was completed I picked up a shiny clean car that feels and sounds great. More
This is in reference to service department. This is my favorite experience. Fast, communicative, and they do their best to work with you. Stephen is amazing and if I could bring his service to everything favorite experience. Fast, communicative, and they do their best to work with you. Stephen is amazing and if I could bring his service to everything I would. More
I have been having my car serviced here for a few years now. Stephen Morici is the person that helps me the most. He is always helpful, friendly and answers my questions. I trust this dealership to take go now. Stephen Morici is the person that helps me the most. He is always helpful, friendly and answers my questions. I trust this dealership to take good care of my car. More