South Bay Mazda - Service Center

Kathy Nguyen in the service department is very helpful and caring about servicing my Mazda. She always sends updates about the status of my car and caring about servicing my Mazda. She always sends updates about the status of my car More

Besides prior disappointment with the integrity of the financial dept., the service dept has been excellent! Stephen Morici has been a huge blessing with his extra care and efficiency! He was able to disc financial dept., the service dept has been excellent! Stephen Morici has been a huge blessing with his extra care and efficiency! He was able to discover a problem with my rotors, which had not been detected, by taking extra time to pursue and seek additional help from a senior mechanic as to why my brake pads were wearing down so quickly! The Lord used Stephen greatly again because of his personal care and pursuit of excellence! He is always a HUGE blessing and greatly appreciated! Thank you so much, Stephen!! More

Great customer service. I was greeted right away, and my arrival was expected. Friendly staff & clean showroom. I waited much less time than was initially told. arrival was expected. Friendly staff & clean showroom. I waited much less time than was initially told. More

Kathy N was very helpful and explained the problem to me. Kathy kept me informed along the way. I was treated with respect. Kathy was very professional. Kathy kept me informed along the way. I was treated with respect. Kathy was very professional. More

The video of my vehicle being inspected was really great. I was able to show it to my husband rather than explaining it to him which would be difficult for me to do so. The service advisor (Jay Mendoza) was I was able to show it to my husband rather than explaining it to him which would be difficult for me to do so. The service advisor (Jay Mendoza) was very helpful. He answered all my questions and made good recommendations. More

Kathy Nguyen went out of her way to provide me with a top-notch experience. Very grateful for her assistance, service, and kindness last weekend top-notch experience. Very grateful for her assistance, service, and kindness last weekend More

Overall this experience, as always with Stephen Morici, is top tier. I went in for a maintenance check up and was very pleased with the service, time and recommended fixes. I have been to other dealers in is top tier. I went in for a maintenance check up and was very pleased with the service, time and recommended fixes. I have been to other dealers in the past, but none of them took the time to go over, in detail, what's covered by my plan. Who changes spark plugs on a new car with 15,000 miles? Star Mazda 👎. South Bay Mazda 👍. Thank you to the service team at South Bay for all of your hard work and dedication. It really shows in your customer service. More

Melissa Gonzalez was an excellent service assistant at SouthBay Mazda dealership. Please request Melissa for your next service appointment in order to be handled with professional courtesy and expert ass SouthBay Mazda dealership. Please request Melissa for your next service appointment in order to be handled with professional courtesy and expert assistance in expediting your service request. More

Satisfied with service and it was done on time.Impressed Satisfied with service and it was done on time. Impressed with video of technician working on my car. Satisfied with service and it was done on time. Impressed with video of technician working on my car. More

I always receive excellent service from south bay Mazda. Stephen Morici, has excellent customer service skills always explain the issue with my car and what needs to be done. I will purchase my next car f Stephen Morici, has excellent customer service skills always explain the issue with my car and what needs to be done. I will purchase my next car from south bay Mazda because of the caring service I always receive. More