South Bay Mazda - Service Center

This was my second experience being assisted by Kathy Nguyen and both times she was extremely professional, knowledgeable, courteous and kind. She clearly explained the services being provided including Nguyen and both times she was extremely professional, knowledgeable, courteous and kind. She clearly explained the services being provided including cost and service time. I appreciate her attentiveness and will definitely return. More

Service has always been great. Stephen has been my advisor for the majority of my visits and always explains everything clear and honest. advisor for the majority of my visits and always explains everything clear and honest. More

South Bay Mazda did a great job maintaining my 2010 NC Miata I used for autocross and time attack events for our disabled veteran awareness program. That car now lives in Virginia to support our events o Miata I used for autocross and time attack events for our disabled veteran awareness program. That car now lives in Virginia to support our events on the East Coast. South Bay now is maintaining my 1997 NA Miata that is used mostly on the track. The service team at South Bay is extremely professional and has solved all of the issues with my Miata, which gets pretty hard use on the track. I wouldn't take my car anywhere else. A big "thank you" to Stephen Morici for shepherding the car through the repair process. I feel like I have my personal pit crew. Great job, guys! More

I took my car in for an oil change and ended up hearing bad news about my engine needing a repair. Thankfully Kathy was helping us and told me it was covered by warranty and helped get us a loaner while it bad news about my engine needing a repair. Thankfully Kathy was helping us and told me it was covered by warranty and helped get us a loaner while it was fixed. She provided excellent communication and answered all the questions we had even went out of her way to say goodbye to us once we got our car back. Thanks to how nice she was south bay mazda is the place we'll be taking our car for future services. More

Always very thorough and helpful! They get my service done fast. The customer service is great - especially Stephen Morici. done fast. The customer service is great - especially Stephen Morici. More

I have been coming to SoBay Mazda for more than 3 years, both for new cars and for service. It is well organized, efficient, and easy to do business with. Stephen Morici, my service advisor, makes everyth both for new cars and for service. It is well organized, efficient, and easy to do business with. Stephen Morici, my service advisor, makes everything easy, and keeps me informed. More

My first visit to dealership for service on my Mazda 6 touring. I was very impressed with the fast response of staff on arrival (Jay Mendoza). Jay was friendly, polite and informative. The lounge was larg touring. I was very impressed with the fast response of staff on arrival (Jay Mendoza). Jay was friendly, polite and informative. The lounge was large clean and drinks and snacks available. More

I always enjoy my service visits with Stephen Morici. I get greeted with a welcome to the dealer. He reviews what services I have brought my Mazda6 in for. Stephen sets an expectation on how long the servi get greeted with a welcome to the dealer. He reviews what services I have brought my Mazda6 in for. Stephen sets an expectation on how long the services will take and then forwards me a link so I can see what the technician saw during the inspection and makes any recommendations that might be needed. When I returned to pick up my Mazda Stephen goes over the bill and thanks me for my business. Service like this is why continue to only service my Mazda6, my wife’s Mazda3 amd my daughter’s Mazda3 at South Bay Mazda. More

Arrived at the service department at my appointment. I did no have yo wait. Stephen Morici was already there waiting. Always an excellent service. Friendly and open to questions. Got the car at the estim did no have yo wait. Stephen Morici was already there waiting. Always an excellent service. Friendly and open to questions. Got the car at the estimated promise time. Appreciated the the video of the cars multipoint inspection Thank you for taking care of us Stephen! More

South Bay Mazda and especially my service advisor, Stephen, was extremely friendly, helpful and professional throughout my whole experience. I was even approached by an employee to see if I needed any Stephen, was extremely friendly, helpful and professional throughout my whole experience. I was even approached by an employee to see if I needed anything as I waited for my car to be serviced. The waiting area was very clean too. More